Solid Rock Consulting

You shouldn’t need a degree just to configure Verint right.


But somehow… it still feels like you’re always one wrong setting away from chaos.



If your Workforce Management days are filled with patchwork fixes and frustrated teams, join us on July 23rd. We’re laying out real fixes, not fluff. You’ll leave knowing how to clean up your config, activate what you’ve been missing, and finally get your team on board.



This Lunch & Learn will walk you through how to:
✔ Spot and fix the most common config mistakes
✔ Unlock hidden features you’re already paying for
✔ Get your team to actually use the system, without forcing it


This isn’t just a lunch break. It’s your Verint cleanup session.
You in?


👉 lnkd.in/eGQzpd-7



That’s all… That’s the post!


Thee Contact Center Whisperer
That WFM Girl



#WorkforceManagement #Verint #ContactCenterOps #callcenter #verinttraining

1 month ago | [YT] | 1