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The way we measure customer support is about to change.

Support has evolved. AI now plays a central role in modern service teams – resolving more queries, shaping more experiences. But we’re still using outdated ways to measure success.

At Built For You London, we’re bringing CS leaders, builders, and AI pioneers together to rethink what progress looks like in an AI-first world – and to share a new approach we’ve been building to help. Join Des Traynor, Paul Adams, and leaders from Lovable and Consensys as they share ideas, lessons, and new ways forward.

Streaming live here on YouTube, May 21. Set a reminder and be part of the conversation!

#BFYLondon

7 months ago | [YT] | 2