Intercom - Invidious

Intercom

We’re Intercom — the AI customer service company helping businesses deliver incredible customer experiences at scale.
Our platform combines Fin, the #1 AI Agent for customer service, with our next-generation Helpdesk, a modern workspace that gives support teams the power, speed and intelligence they need.

On this channel you’ll find:

⦁ Step-by-step tutorials and feature walk-throughs to help you use Fin and Helpdesk with confidence.

⦁ Real-world customer stories and case studies showing how support teams turn service into a growth engine.

⦁ Thought leadership and product release insights, so you stay ahead of what’s next in AI-powered service.

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2:40

Real estate support at scale: AppFolio’s AI transformation

Intercom

Shared 1 day ago

13 views

2:30

How Rocket Money operationalized AI support

Intercom

Shared 3 days ago

102 views

4:08

Redefining measurement in an AI-first support model

Intercom

Shared 2 weeks ago

63 views

4:11

How to make the business case for scaling AI

Intercom

Shared 2 weeks ago

44 views

4:36

What a great AI Agent looks like at scale

Intercom

Shared 2 weeks ago

38 views

4:23

Fin on Slack update

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Shared 2 weeks ago

115 views

5:00

Reimagining AI Agent customer experience at scale

Intercom

Shared 2 weeks ago

34 views

1:02

Scaling your AI Agent

Intercom

Shared 2 weeks ago

14 views

4:59

How to scale AI Agent optimization and governance

Intercom

Shared 2 weeks ago

21 views

4:18

How to design a hybrid AI-human support model

Intercom

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44 views

4:29

Measuring success of your AI Agent

Intercom

Shared 2 weeks ago

61 views

4:31

How AI Agents work

Intercom

Shared 2 weeks ago

33 views

3:48

Setting up your team for an AI Agent

Intercom

Shared 3 weeks ago

29 views

3:10

Managing change when introducing AI Agents

Intercom

Shared 3 weeks ago

31 views

1:40

How to produce better support content with AI

Intercom

Shared 3 weeks ago

42 views

5:42

How to define what success looks like with your AI Agent

Intercom

Shared 3 weeks ago

49 views

5:47

How to approach testing your AI Agent

Intercom

Shared 3 weeks ago

67 views

5:58

How to scope your AI Agent pilot

Intercom

Shared 3 weeks ago

41 views

3:27

How to get your systems ready for your AI Agent

Intercom

Shared 3 weeks ago

43 views

3:23

How to build your AI Agent rollout plan

Intercom

Shared 3 weeks ago

60 views

4:01

How to map out a task for your AI Agent

Intercom

Shared 3 weeks ago

44 views

5:11

How to get your content AI ready

Intercom

Shared 3 weeks ago

48 views

3:54

How to write effective prompts for AI Agents

Intercom

Shared 3 weeks ago

158 views

13:02

Voice AI that customers love: How Fin Voice is transforming Credit Repair Cloud's CX

Intercom

Shared 4 weeks ago

208 views

1:18

Launching an AI Agent for customer support

Intercom

Shared 4 weeks ago

82 views

2:57

From chat to voice: AI at Topstep's frontline

Intercom

Shared 4 weeks ago

123 views

2:45

Real-time support for real-time sports: How Underdog uses AI

Intercom

Shared 1 month ago

278 views

14:30

Building trust in AI, one conversation at a time

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Shared 1 month ago

126 views

16:54

Live from Pioneer: How a unified Customer Agent will transform the entire customer lifecycle

Intercom

Shared 1 month ago

336 views

2:28

How ZayZoon saves millions with AI

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Shared 1 month ago

7.3K views

12:08

Pioneer 2025 highlights: The future of AI customer support with Fin 3

Intercom

Shared 1 month ago

236 views

14:24

Live from Pioneer: AI is a long overdue promotion for customer service

Intercom

Shared 1 month ago

196 views

42:54

AI Transformation Panel and Lightning Talk featuring Toast, Crypto.com, and BCG | Pioneer 2025

Intercom

Shared 1 month ago

333 views

24:10

Live from Pioneer: AI is handling complexity we never thought it could

Intercom

Shared 1 month ago

406 views

19:29

Convergence and Transformation in the Post-AI World – Pioneer 2025

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Shared 1 month ago

1.4K views

58:50

Pioneer 2025 Product Keynote: Fin 3 and Customer Agent

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Shared 1 month ago

1.8K views

11:06

Fin Conversations Ep4: Fin Procedures in practice

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Shared 1 month ago

238 views

16:45

Inside Pioneer 2025: Exploring what's next for customer experience

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Shared 2 months ago

243 views

0:26

Countdown to Pioneer 2025

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Shared 2 months ago

306 views

5:44

The Creative Journey Behind the Fin Voice Product Page

Intercom

Shared 2 months ago

292 views

23:44

Smooth scaling: How Intercom manages 500+ product launches a year

Intercom

Shared 2 months ago

177 views

1:08:34

Guardrails, not guard dogs: Shipping reliable AI actions

Intercom

Shared 2 months ago

805 views

30:22

Lessons from Vanta: Scaling support through trust, education, and AI innovation

Intercom

Shared 2 months ago

193 views

48:31

Closing the loop: From snippet monster to maintainable insights

Intercom

Shared 3 months ago

758 views

1:01:00

The state of AI in 2025: Reasoning, regulation, and rethinking scale

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Shared 3 months ago

1K views

4:09

AI Suggested Code Blocks in Data Connectors

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Shared 3 months ago

256 views

3:17

Designing in code with Cursor + React

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Shared 3 months ago

303 views

19:53

Fin Conversations Ep3: The blueprint for scaling AI in customer service

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Shared 3 months ago

218 views

27:16

Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service

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Shared 3 months ago

292 views

2:23

Content Suggestions - Contradictions and Duplicates

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Shared 3 months ago

290 views

20:01

Fin Conversations Ep2: Inside The AI Agent Blueprint

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Shared 4 months ago

223 views

2:50

How Consensys Protects Users from Scams with AI Support

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Shared 4 months ago

6.4K views

7:27

Intercom Customer Service Suite

Intercom

Shared 4 months ago

5.3K views

2:26

Voice notes for Fin

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Shared 4 months ago

270 views

2:42

Smart Routing for Fin

Intercom

Shared 4 months ago

367 views

32:51

Reinventing QA and Training for the AI Era | The Ticket

Intercom

Shared 4 months ago

424 views

2:38

Design protoyping with AI

Intercom

Shared 4 months ago

700 views

3:58

How to forward your customers' emails to Intercom

Intercom

Shared 4 months ago

1.1K views

0:55

Introduction to Analyze

Intercom

Shared 4 months ago

255 views

4:59

The Optimize Dashboard

Intercom

Shared 4 months ago

212 views