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THIS TIP WILL Reduce AHT (Average Handle Time) BY MOVING CUSTOMERS OUT OF VENTING
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How to Use Psychological Priming to Get Customers to Accept Your Word As Final
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Mock Call with a Verbally Abusive Customer (with Explanation)
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創業必學！4個技巧教你如何處理「客訴」及「公關危機」
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明明服務態度好，都令顧客體驗差？可能差咗呢樣野…
