I’m Rafael E. Salazar II, MHS, OTR/L—call me Rafi. For over a decade, I’ve immersed myself in nearly every corner of the healthcare industry, building expertise that spans clinical operations, marketing, program development, and business strategy. From hands-on roles as an Occupational Therapist to high-level advisory positions, I’ve worked with organizations of all sizes to deliver innovative, impactful solutions.
Early in my career, I helped establish interdisciplinary pain management programs and led initiatives on a multi-million-dollar project for the Georgia Department of Behavioral Health and Developmental Disabilities. There, I developed case management procedures, clinical support systems, and operational guidelines for virtual service delivery. My insights & work on telehealth have even been highlighted in Forbes.
I host of The Better Outcomes Show and am also the author of the book Better Outcomes: A Guide to Humanizing Healthcare.
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