Business Transformation Pitch - CX Goalkeeper - Invidious

Business Transformation Pitch - CX Goalkeeper

Digital & Business Transformation | Customer Experience | Leadership | Innovation

This podcast goes beyond theory.
It brings you real-world experiences from best-in-class experts.
We explore the intersection of people, technology, and measurable business results.

Hosted by Gregorio Uglioni

Senior advisor,
Keynote speaker,
Podcast Host

Each episode features insightful conversations with top executives, innovators, and changemakers.

Discover how today’s leaders are:

enabling human-centered growth
accelerating transformation,
leading with purpose,
driving innovation,

and creating lasting value across customer, employee, and operational dimensions.

Smart insights. Bold ideas. Real impact.

Your weekly pitch for a smarter way to lead and grow.

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27:59

How Voice Agents Change Customer Experience with Andrea Pomponi

Business Transformation Pitch - CX Goalkeeper

Shared 3 weeks ago

2 views

30:13

How AI Changes Organizations When People Come First with Alex Nelles

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

4 views

31:59

How Boards Make Smart Choices When Nothing Is Certain with Thomas Zimmerer

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

3 views

30:33

The Secret Rules of Serving the Ultra-Wealthy with Christopher Brooks

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

1 view

22:04

From Idea to Business: Key Learnings with Guillano Demon

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

1 view

25:12

The Psychology Behind CX and the Culture That Makes It Work with Katie Stabler

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

15 views

25:11

The Psychology Behind CX and the Culture That Makes It Work with Katie Stabler

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

2 views

22:59

Redefining leadership at the intersection of transformation & technology with Nick James – Live f...

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

4 views

13:52

Redefining leadership at the intersection of transformation & technology with Andreas Giesa - Lea...

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

3 views

30:28

AI in the Contact Center: What's Real, What's Hype, What's Next? with Rick DeLisi

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

4 views

30:09

Fans Favorite: Pivoting Strategies For Tough Customers & Tough Employees

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

0 views

36:30

Customer Obsessed: What Really Sets Winners Apart with Marbue Brown

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

0 views

28:30

Fans favorite: a blueprint for creating the experience-led enterprise - The Center Of Experience ...

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

8 views

34:43

Customer Obsessed: What Really Sets Winners Apart with Marbue Brown

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

51 views

34:50

Truly AI Native Companies with Sebastian Graf

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

38 views

26:29

Different Beats Better: Branding That Sells Without Selling with David Brier

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

12 views

36:32

Truly AI Native Companies with Sebastian Graf

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

1 view

19:23

How BSI Software Builds the Future: Data, AI Agents and Digital Sovereignty with Markus Brunold

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

30 views

26:28

Why Human Voices Are the Secretto Digital Transformation with Alex Wunschel

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

6 views

30:34

School Needs a Makeover: Here is How with Leonard Sommer

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

8 views

17:11

Redefining leadership at the intersection of transformation & technology with Fabian Ringwald - L...

Business Transformation Pitch - CX Goalkeeper

Shared 1 month ago

3 views

24:10

AI Won’t Fix Bad CXBut It Will Expose It

Business Transformation Pitch - CX Goalkeeper

Shared 2 months ago

7 views

27:20

The Heart Of Service a Blueprint For Human-Centric Ai In Customer Service

Business Transformation Pitch - CX Goalkeeper

Shared 4 months ago

2 views

26:28

B2B vs B2C CX: When It’s Time to Level Up Your Customer Experience Strategy with Ben Phillips

Business Transformation Pitch - CX Goalkeeper

Shared 4 months ago

11 views

26:31

Retail Reinvented: People, Platforms, and the Truth About Business Success

Business Transformation Pitch - CX Goalkeeper

Shared 5 months ago

10 views

29:00

Employee Understanding: 3 Pillar Framework for Designing Great Experience & Driving Business Success

Business Transformation Pitch - CX Goalkeeper

Shared 7 months ago

12 views

30:41

Beyond Theory: How LinkedIn Designs Memorable Experiences

Business Transformation Pitch - CX Goalkeeper

Shared 7 months ago

15 views

8:16

The Customer Experience World Games 2025 with Michael Brandt

Business Transformation Pitch - CX Goalkeeper

Shared 9 months ago

11 views

20:56

Aha! Moments That Change Everything

Business Transformation Pitch - CX Goalkeeper

Shared 9 months ago

10 views

9:28

The Customer Experience World Games 2025 with Thulani Ncube

Business Transformation Pitch - CX Goalkeeper

Shared 9 months ago

8 views

32:08

Revisited: Unleashing the Power of Experience Management

Business Transformation Pitch - CX Goalkeeper

Shared 9 months ago

20 views

9:40

The Customer Experience World Games 2025 with Neal Topf

Business Transformation Pitch - CX Goalkeeper

Shared 10 months ago

10 views

20:56

Governance for CX Success: Uniting Teams and Tech for Seamless Collaboration

Business Transformation Pitch - CX Goalkeeper

Shared 10 months ago

12 views

31:53

The Future of Aged Care: How Ohana is Changing Home Healthcare

Business Transformation Pitch - CX Goalkeeper

Shared 11 months ago

8 views

34:48

Revisited: Never Lose an Employee Again with Joey Coleman

Business Transformation Pitch - CX Goalkeeper

Shared 11 months ago

16 views

21:18

YOU ARE THE BOSS: BECOME THE MANAGER YOU WANT TO BE

Business Transformation Pitch - CX Goalkeeper

Shared 11 months ago

8 views

22:32

Energizing Teams, Delighting Customers: Stacy Sherman on Doing CX Right

Business Transformation Pitch - CX Goalkeeper

Shared 11 months ago

6 views

23:44

Workforce Management in the Digital Age

Business Transformation Pitch - CX Goalkeeper

Shared 11 months ago

8 views

28:29

Best Of: Simplification at the Core: Lou Carbone on Refining Business Strategies

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

4 views

27:42

The CX Leadership Blueprint: Build It Right from Day One

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

10 views

28:39

The Disney Magic: Lessons Every Business Can Use Today

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

25 views

28:31

The Way of Working Changed: Building Human-Centered Companies

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

7 views

23:09

The AI-Powered Data Revolution: What Leaders Need to Know

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

14 views

34:04

Best Of: Pioneering CX Leadership: Karl Sharicz's Journey

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

12 views

22:52

The REAL Top CX Predictions for 2025

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

5 views

33:17

Highlight: Leading with Data and Harnessing AI with Jim Iyoob

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

15 views

24:50

Transforming Digital Insurance Space with CX

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

28 views

32:17

Highlight - Uplifting Eastern Bank: Human Centred Transformation with Rich Dorfman

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

13 views

26:56

Innovate or Die: Why Proactive Service is Key to Lasting Success

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

9 views

21:34

HIGHLIGHT: Strategy for Sustainable Growth

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

7 views

40:10

Creating Workplaces Where People Thrive: A New Approach to Wellbeing

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

15 views

30:40

HIGHLIGHT: Charting the Future: AI, Culture, and Leadership in Customer Service

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

20 views

30:09

PIVOTING STRATEGIES FOR TOUGH CUSTOMERS & TOUGH EMPLOYEES

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

10 views

19:51

REPLAY: Humanizing Customer Service with Alex Mead

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

14 views

28:30

THE CENTER OF EXPERIENCE: A BLUEPRINT FOR CREATING THE EXPERIENCE-LED ENTERPRISE

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

14 views

22:31

CX IS ALIVE AND THRIVING: BUSTING MYTHS AND 2025 PREDICTIONS

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

18 views

31:41

MACHINE CUSTOMERS ARE COMING

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

69 views

27:09

THE CUSTOMER CULTURE IMPERATIVE

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

39 views

29:47

GETTING THINGS DONE RIGHT: STRATEGIES & PRACTICAL TIPS

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

15 views

23:53

Unveiling The Secrets Of Turning Data Into Powerful Insights

Business Transformation Pitch - CX Goalkeeper

Shared 1 year ago

61 views