Strong performance starts with clear understanding.
What Caused This is the modern Root Cause Analysis platform that helps organisations understand complex problems, make better decisions and prevent repeat issues.
Whether you're investigating safety incidents, customer complaints, audit findings, regulatory breaches, quality issues or operational failures, our evidence-based visual platform connects investigations, causes, actions and organisational learning in one place.
Unlike spreadsheets, documents and disconnected investigation tools, What Caused This helps teams build a shared understanding of what really happened and why. Supporting methods including Cause & Effect (Fishbone/Ishikawa), 5 Whys and structured Root Cause Analysis, our platform turns individual investigations into organisational intelligence.
Designed to solve problems, not just document them.
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