What Caused This

What Caused This is a platform for organisational problem-solving and learning. It helps organisations understand significant problems, connect learning across investigations, make better decisions and put improvement into practice.

Our methodology-neutral software brings problem definition, evidence, contributory causes, actions, reporting and outcome checking into a shared environment. It supports Root Cause Analysis (RCA), systems-based investigation and organisational learning.

This channel shares practical guidance on Root Cause Analysis, investigation methods, systems thinking, organisational learning and continuous improvement, alongside software walkthroughs and conversations with practitioners.

What Caused This also provides instructor-led training and advisory support.