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Building a Spicy Latin Snack Brand With Daniel Schwarz of Chuza

Empathy, Revenue, and Why CX Leaders Need a Seat at the Table with Aniesha Jones

Ops, Honesty, and the Truth About Keeping Subscribers with Hattie Gilpin of Wellbel

Why Chaos, Curiosity, and Voice Still Win with Alex Ferzan of Manojo Mezcal & ZADDY

Building A Food Brand People Actually Feel Something For with Patrick Coyne of Laoban Dumplings

Building A Brand That Feeds Connection with Erin Meskers of Brami

Building Trust, Not Just Tickets: A CX Conversation with Sydney Chestler of Fresh Clean Threads

From Hype to Honesty: A Better Way to Build Brands with Rachel Coburn

The Power of Personality in CX with Tess Awal of Dr. Squatch

Bringing Retail Heart to Digital CX with Lisa Yarrow of Everlane

Leading with Empathy and Bold Change with Minou Clark of RealSelf

Building Brands with Your Customers with Suze Dowling of Pattern

Bringing Indian Flavor to Every Kitchen with Rama Ginde of Satya Blends

Flushing Out CX Secrets With Ren Fuller-Wasserman Of Tushy

Why B2B and DTC Both Need a CX Reality Check with Michael Bair of Bair Consulting

Why CX Is More Human Than Ever With Mackenzie Lukas Of Hormbles Chormbles

How Tommy John Built A Customer-Obsessed CX Team with Max Wallace and Kara Randle

How Berk Bahceci Turned Storytelling Into Heraclea’s Retention Strategy

The Digital Dress Code with Lisa Nielsen of Victoria Beckham

The Retail Reality Check with Liz Ahern of Brand 555

Post-Purchase Strategy & CX Signals with Larry Thoma

What Attentive Gets Right About Actually Knowing Your Customer With Keri McGhee

How Jim Lee Of Crunch Labs Turns Curiosity Into Connection And Retention

Retention Lessons From U Beauty’s AJ Patel And Sticky Digital’s Nikki Tooman You Need to Steal

The Real Tea On Building A CPG Brand In 2025 With Nate Rosen

The Keyboard Cover That Went Viral And The Founders Behind Tippy Type

What Girlfriend Collective Gets Right About CX With Nichelle Mesa

Reid Litman Of Ogilvy On Gen Z Marketing, Trust, And The Evolution Of Creator Brands

What Most DTC Brands Get Wrong In 2025 With Patrick Johnson

How Nestig Turns CX Into A Brand Advantage With Lauren Schorr

How Kate Zaman Is Helping Build The Future Of Luxury E-Commerce At ReserveBar

From High Fashion to High-Converting Partnerships with Dillon Duchesne

The Secret Behind Building Brands with CX Data featuring Lindsay Kolinsky

Bootstrapped, Product-Led, and Built to Last with Adam Simone

Brewing the Future of Coffee: Inside Cometeer’s Brand & CX Strategy With Olivia Laskowski

Modern Soda, Rewritten: United Sodas’ Brand & CX Strategy with Kate Reeder

How to Build a Brand People Actually Love with Jessica Rose Garcia of OneSkin

E-Commerce Marketing Tactics with Ali Rose VanOverbeke

Jaxxon's Approach To Building A CX Team That Drives Brand Loyalty

Living, Leading, and Learning CX

How Equip is Shaking Things Up in the Protein Market

Changing the Narrative Behind Cannabis with MixMix

How Nomadica is Making Wine Less Pretentious

From Viral Content to Brand Building with Josh & Mark of Taste Salud