Invidious
ServiceNow Platform Fundamentals
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Learn ServiceNow the way you'll actually use it: inside a real instance.

Platform Fundamentals is a ServiceNow course on YouTube, built for beginners, new admins, and anyone preparing for the ServiceNow Certified System Administrator (CSA) exam. Every video follows a real scenario on a free Personal Developer Instance (PDI), so you can follow along click for click.

Start here: What Is ServiceNow? It's Not Just a Ticketing System
Then: Your First Hour in ServiceNow (get your free instance)

Free 25-question CSA practice quiz, with explanations, no signup:
powerexams.com/csa/quiz/

I'm Willo Glynn. I implement ServiceNow for a living, and I build ServiceNow certification practice exams at PowerExams.com (disclosure: PowerExams is my own company).

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12:23

ServiceNow CMDB Query Builder and Unified Map Explained (Who Is Affected?)

ServiceNow Platform Fundamentals

Shared 7 hours ago

2 views

11:17

ServiceNow Users, Groups and Roles Explained (How Access Really Works)

ServiceNow Platform Fundamentals

Shared 7 hours ago

4 views

14:06

ServiceNow Tables Explained: Records, Fields and Relationships

ServiceNow Platform Fundamentals

Shared 7 hours ago

3 views

11:54

How to Pass the ServiceNow CSA Exam: What's Actually On It (2026)

ServiceNow Platform Fundamentals

Shared 1 day ago

16 views

11:50

Your First Hour in ServiceNow: Get Your Free Personal Developer Instance

ServiceNow Platform Fundamentals

Shared 1 day ago

13 views

11:27

How to Use PowerExams: Complete Walkthrough for ServiceNow Exam Prep

ServiceNow Platform Fundamentals

Shared 2 days ago

7 views

13:07

ServiceNow Data Manager and Duplicate CIs Explained (CMDB Governance, CIS-DF)

ServiceNow Platform Fundamentals

Shared 5 days ago

21 views

13:47

CIS-DF Practice Questions: ServiceNow Data Foundations Exam (CMDB and CSDM)

ServiceNow Platform Fundamentals

Shared 6 days ago

31 views

11:22

ServiceNow CMDB Governance Explained: Roles, CMDB Workspace and the Data Foundations Dashboard

ServiceNow Platform Fundamentals

Shared 6 days ago

21 views

12:18

ServiceNow CMDB Health Explained: 3 KPIs, 6 Metrics and the Health Dashboard

ServiceNow Platform Fundamentals

Shared 6 days ago

26 views

12:23

ServiceNow CMDB Data Ingestion Explained: Discovery, Service Graph Connectors and the IRE

ServiceNow Platform Fundamentals

Shared 6 days ago

54 views

12:17

ServiceNow CI Class Manager and IRE Explained (Identification, Reconciliation, CMDB 360)

ServiceNow Platform Fundamentals

Shared 1 week ago

34 views

11:51

CSDM Explained: ServiceNow Common Service Data Model (CSDM 5 Domains and Tables)

ServiceNow Platform Fundamentals

Shared 1 week ago

31 views

11:18

ServiceNow Data Foundations Certification (CIS-DF): The 2026 Deadline and How to Pass

ServiceNow Platform Fundamentals

Shared 1 week ago

48 views

12:58

ServiceNow Forms Explained: Personalize vs Configure (Form Layout, Views, Templates)

ServiceNow Platform Fundamentals

Shared 1 week ago

7 views

12:57

ServiceNow List View Explained: Filters, Condition Builder and Tags

ServiceNow Platform Fundamentals

Shared 1 week ago

7 views

10:17

What Is ServiceNow? It's Not Just a Ticketing System

ServiceNow Platform Fundamentals

Shared 1 week ago

62 views

5:06

ServiceNow Compliance Reader Training Policy and Compliance Module

ServiceNow Platform Fundamentals

Shared 1 year ago

51 views

8:46

Platform Fundamentals | Welcome to ServiceNow | CSA Exam Prep | Episode 1

ServiceNow Platform Fundamentals

Shared 1 year ago

120 views