Tipping fatigue is real: Most Americans say it’s gotten ‘out of control’

Body cams for retail workers could be coming, as shoplifting spikes across America

Missouri restaurant bans Gen Z, doesn't allow people under 30-years-old inside | WHO News Radio

The latest on artificial intelligence, and its role in customer service

Survey: 81% of consumers prefer human agents for customer service over AI | FOX News Radio

Which airline is the best in North America in 2024?

How AI is changing the way companies interact with their customers

Will AI replace customer service reps? | Richard Weylman

AI chatbots are taking over customer service, but most of us would rather wait for a human

The pros and cons of AI in customer service

KFYR+ News Desk Exclusive with Richard Weylman

Will AI replace almost all customer service agents?

Tipping: What was once a gesture of appreciation, now seems to be a source of annoyance

Richard Weylman: For consumers, good service is an absolute minimum expectation

Survey: U.S. small business optimism weakens on inflation woes

Airline layoffs spark concerns: Can AI improve customer service or increase passenger frustration?

What is the tipping culture in America becoming? Some refer to it now as 'guilt tipping'

"It's important for us to focus on the type of people we hire, recognizing attitude and effort"

Inflation's effect on small businesses

‘Guilt tipping’ is getting out of control, but signs show consumers are pushing back

AI replacing customer service jobs: More airline companies laying off employees

How AI is changing customer service in America: Are we losing touch with the consumer?

Why Did This Well Known Speaker Collapse On Stage?

This Loss Was Totally Preventable - Why Client Preferences Matter

A Thoughtful, Innovative Distribution Process We All Can Use

Seriously - Is Patience Really a Virtue?

What To Do When Prospects Say NO Instead of Yes!

Is The Way You Define Your Value In Step With Prospects

Does This Make Sense

The Number ONE Reason Clients Fire Their Advisor

A Good Example of How to Reward Clients

Two Quick Steps for a Fast Start in 2023

Yes, It Will All Work Out In The End

Make That Upcoming Gathering Memorable for All

How One Person Created a Lasting Legacy

The Number One Reason People Say They Stall

The Power of Empathy in These Uncertain Times

Things You Can DO When Tragedy Strikes

Please STOP “following up” or “touching base”

I Don’t Want to Be or Nor Did I Buy an Account

This is THE Way to Finish 2022 Better than 2021

How to Improve 2022 Recruiting Now

How To Heat Up Prospects Now

3 Things Advisors Need to Do to Win and Keep Business Now

Advisors -Learn What Consumers Say You Must Do to Get Their Business !