BPO related videos , KPI's , Team leader. Shrinkage , attrition etc
4:09
ACHT/AHT calculation - Average call handling time
BPO _ Learnings
Shared 2 years ago
558 views
5:08
Type of BPO
Shared 3 years ago
339 views
7:05
FORECASTING #kpi#Team Leader
728 views
5:53
BPO Dialer Metrics
708 views
4:11
service level Answering level #callcenter #bpo
912 views
6:02
Difference between KRA & KPI #KRA #KPI
4K views
5:59
Team leader KPI #attrition
1.7K views
7:53
Team Leader KPI #shrinkage #teamleader
9.2K views
