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Cention
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Cention Contact Center software provides a platform with complete 360 view for all client communications over any channels, at any time.

Founded in late 1999, Cention supports customers in over 42 countries with thousands of agents processing millions of errands every month and also has a proven track record of industry excellence for over 15 years.

For more info, visit our website: www.cention.com

You can also follow us on: Facebook, Instagram, Twitter and LinkedIn

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1:32

What is Cention Support?

Cention

Shared 3 years ago

139 views

0:52

Telegram for Customer Support

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Shared 3 years ago

492 views

0:35

Whatsapp for Customer Support

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Shared 3 years ago

85 views

1:32

Omnichannel vs Multichannel

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Shared 3 years ago

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1:22

Cention Contact Center

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Shared 3 years ago

155 views

27:16

Cention Webinar: Work Smarter with Automation (Part 2)

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Shared 3 years ago

122 views

33:09

Cention Webinar: Work Smarter with Automation

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Shared 3 years ago

97 views

1:42

Improve Customer Interactions Through Omnichannel Communication

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Shared 3 years ago

79 views

27:24

Cention Webinar: 3 Key Elements to elevate Customer Experience

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Shared 3 years ago

104 views

1:25

It's truly Omnichannel

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Shared 3 years ago

160 views

0:34

Phone Call Recording

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Shared 4 years ago

68 views

0:39

Omnichannel Customer Support: Co-browse

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Shared 4 years ago

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0:25

Initiating Video Call

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Shared 4 years ago

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0:31

Salutations

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Shared 4 years ago

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0:26

Contact Card

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Shared 4 years ago

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0:37

Collaboration

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Shared 4 years ago

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0:24

Chatbot

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Shared 4 years ago

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0:23

Phone Support

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Shared 4 years ago

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0:16

Errand Preview

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Shared 4 years ago

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0:22

Whatsapp

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Shared 4 years ago

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0:21

File Attachment

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Shared 4 years ago

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0:24

Reports & Statistics

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0:28

Live Chat Rating

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Shared 4 years ago

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0:25

Facebook Messaging

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Shared 4 years ago

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0:25

Video Calling

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Shared 5 years ago

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0:20

Omnichannel

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0:30

Errand Routing

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1:36

Cention Errand Handling

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1:26

Cention System

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Shared 5 years ago

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1:33

External Collaboration

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Shared 5 years ago

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1:18

Contact Card

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Shared 5 years ago

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1:21

Tagging

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Shared 5 years ago

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1:19

Routing

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Shared 5 years ago

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0:58

Internal Collaboration

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Shared 5 years ago

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0:34

Agent Notification

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0:44

Internal Chat

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0:28

Protected Reply Content

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0:45

Errand Notification

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Shared 5 years ago

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0:51

Creating an Errand

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0:56

We are Cention

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Shared 5 years ago

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1:54

Voice Support

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1:25

Email Support

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1:23

Facebook Integration

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0:31

Whatsapp integration

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1:29

Messaging And Social Platforms

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Shared 5 years ago

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1:10

Cention | Omnichannel

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Shared 5 years ago

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1:24

Cention Knowledge Base

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Shared 5 years ago

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1:34

Cention Reports & Data

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Shared 5 years ago

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1:27

Cention Collaboration

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Shared 5 years ago

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1:19

Chatbot

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Shared 5 years ago

1.1K views

0:46

Cention Video Call

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Shared 5 years ago

1.2K views

0:59

Cention Live Chat

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Shared 5 years ago

1.6K views

0:36

Cention : One Platform for all Communication

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Shared 6 years ago

207 views

0:41

Scannervision x Cention

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Shared 6 years ago

68 views

1:35

Cention video Gabriella Stadium ENG subtitles

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Shared 8 years ago

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1:07

Förlagssystem English subtitles

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Shared 8 years ago

214 views

1:02

Cention Commercial 1080 25fps

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Shared 9 years ago

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27:07

Aastra Update 2013 04 10 Cention

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Shared 12 years ago

321 views

20:27

Cention Workflow Basic Demo

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Shared 13 years ago

675 views