[Webinar] How Versuni Increased Product Ratings Across 5,000+ Products

[Webinar] Zero Distance to Consumers

[Webinar] From Data to Decisions: Combining the Voice of the Customers with User Testing

How to use Wonderflow's Generative AI for Voice of the Customer - Marketing Manager

How to use Wonderflow's Generative AI for Voice of the Customer - Product Manager

Daniela Fleig, Growth Marketing Leader at Philips, on Wonder

Anthony Chang, VoC Product Owner, at Versuni on Why Wonder Works

Preview: Wonderflow's Major Breakthrough in Generative AI

Riccardo Osti, Founder of Wonderflow, on Introducing the New Disruption in Market Research

Turn the Voice of the Customer into winning decisions with Wonderflow

My Take: Why the Food Industry fails to compete in the online market

My Take: Why Banks and Financial Services need to digitize immediately!

My Take: Fake reviews

My take: The battle against fake products

My Take: Customer feedback in the automotive industry

Putting your customers front and center: An interview with Kurt Daniel

My Take: The missed opportunity of retail - Companies were unprepared to face disruption

Putting your customers front and center: An interview with Matteo Penzo

Why HR management needs to change now

Why you need to invest as much as possible in digital today?

The best ways to collect customer feedback from digital sources

Why do you need to reduce the number of questions in your surveys to ONE?

How to grow your business online during the Coronavirus crisis

Working with scaleups: How to structure the team to dramatically increase engagement

Working with scaleups: why enterprises can hardly innovate without external help

What is the biggest limit of data science teams in an enterprise?

Working with Scaleups: how to identify the right pilot project for your company

Working with scaleups: why scaleups can innovate faster than enterprises

The common mistakes of a management team: it's too expensive

The common mistakes of a management team: we already have it

The common mistakes of a management team: We've Always Done It This Way

The education cycle of CX managers

The new sources of Market Research: NPS & CSAT Open text

The new sources of Market Research: Chats and Chatbots

The new sources of Market Research: Contact Center

The new sources of Market Research: Ratings and Reviews

The new sources of Market Research (overview)

Why it's hard to get many customer reviews

Measure the health of your business using Customer Churn rate KPI

The importance of measuring customer satisfaction

What is Customer Lifetime Value in 3 minutes

Top 3 KPIs for Customer-Centric Companies

The top 5 common mistakes companies make with KPIs

Contact Center: From Cost Center to Profit Center

How to analyze customer data (Part 2)

How to analyze customer data (Part 1)

How Augmented Analytics Tools Will Change The Way We Work Part 2

How Augmented Analytics Tools Will Change The Way We Work

What can employers do to increase employee satisfaction

Do you feel unheard at work? Here's why

The best of my channel around the topic of Customer Centricity

Best of my Channel - Quick explanations on AI, NLP, NLG, Machine Learning and Augmented Analytics

Will AI (Artificial Intelligence) steal our jobs? Which are at risk?

App Reviews: how to leverage them to increase revenue and downloads

How Businesses Are Applying Augmented Analytics - PART 2

How Businesses Are Applying Augmented Analytics - PART 1

Analyse Customer Feedback With NLP to Get Actionable Insights PART 2

Analyse Customer Feedback With NLP to Get Actionable Insights - PART 1

How To Move From A Product Centric, To A Customer Centric Organisation PART 4

How To Move From A Product-Centric to A Customer-Centric Organisation - PART 3