Ep. 212: Episode Rewind - The Front Desk Evolution (Full UCA Talk)

Ep. 211: Meet the Pros: Advocacy, Urgent Care, and Elle Woods Energy with Hannah Green

How to Design a High-Converting Urgent Care Website (5 Keys You Can’t Miss)

Ep. 210: 2025 Year in Review

Ep. 209: Value vs. Vanity Metrics: What Urgent Care Centers Should Really Be Measuring

Ep. 208: The Strange Connection Between Storm Patterns and Healthcare Visits

Ep. 207: Healing Healthcare w/Josh Russell, MD, CMO at UCP Merchant Medicine

Ep. 206: The Cost of Digital Marketing: What Clinics Need to Know Before They Budget

Ep. 205: Reclaiming the Exam Room: AI That Puts Patients Back at the Center w/Justin Mardjuki

Ep. 204: How to Lead a Multi-Location Urgent Care Team & Build Strong Culture w/ Megan Bell, FastMed

Ep. 203: How to Grow a Small Urgent Care Without a Big Brand Budget

Ep. 202: Serving the Underserved in Urgent Care - w/ Dr. Lindsey Fish from Denver Health

Ep. 201: From Summer Slump to Seasonal Surge: Marketing Strategies that Drive Patient Volume

Ep. 200: What We've Learned, Who We've Helped, and Where We're Headed

Ep. 199: The Trust Factor: Building Clinics That Patients Remember - w/ Rachel Davis AFC Urgent Care

Ep. 198: When It's Time To Let Go: Firing Your Internal Marketing Bottleneck

Ep. 197: Becoming the Healthcare Brand: Build Loyalty, Drive Growth, and Own Your Market

Ep. 195: How The Laceration Course Is Powering Urgent Care Growth - w/ Patrick O’Malley EB Medicine

Ep. 195: Clinic Launch: The 90-Day Game Plan

Ep. 194: Future-Proofing Your Clinic in a Post–One Big Beautiful Bill Act World

Ep. 193: Geofencing & Google Ads to Grow Your Urgent Care w/ Brent Kell, CEO Valley Immediate Care

Ep. 192: Teledentistry to Scale Your Urgent Care w/ Leah Sigler & Maria Kunstadter The TeleDentists

Ep. 191: 7 Ways Clinics Fail (And How to Make Sure Yours Doesn't!)

Ep. 190: Hiring Decisions That Build Culture Not Chaos

Ep. 189: The Front Desk Upgrade Urgent Cares Have Been Waiting For - w/ Ava Winslow from Flip CX

Ep. 188: What Cattle Branding Can Teach Urgent Care About Standing Out

Ep. 187: Strategies for Starting and Growing an Urgent Care - w/ Alan Ayers Urgent Care Consultants

Ep. 186: The B2B Advantage Most Urgent Cares Miss - Interview w/ Ira Pasternack from WebForDoctors

Ep. 185: Summer Reset: Leadership Lessons from the Road (and the Air)

Ep. 184: How the UCA Is Fighting for Urgent Care Reimbursement - w/ Kristin Rastatter from the UCA

Ep. 183: Episode Rewind - The EOS Framework That Took a Business from Chaos to Clarity

Ep. 182: The Front Desk Evolution: Turning Your Front Desk into a Profit Center (Full UCA Talk)

Ep. 181: Urgent Care Association 2025 Convention Recap

Ep. 180: ROI-Driven Strategies from a 24-Clinic Brand - Chryssa Rich Primary Health Medical Group

Ep. 179: How to Use Google Ads to Beat the Summer Slump

Ep. 178: Why Relying on One Marketing Channel Will Fail Your Urgent Care (and What to Do Instead)

How to Turn 1-Star Urgent Care Reviews Into 5-Star Growth (Without Losing Your Cool)

Ep. 177: Are You Flying Blind? VFR vs IFR in Urgent Care

Ep. 176: How Athena's EHR Helped TrustCare Scale w/ Jim Dhein and Warren Herring

Ep. 175: Why Good Advertising Isn’t a Cost—It’s a Revenue Engine

Ep. 174: What US Clinics Can Learn from the Growing Urgent Care Industry in Australia w/ Simon Rohde

Ep. 173: The Real Cost of Patient Acquisition for Urgent Cares (How to Get Patients for Under $20)

Ep. 172: What a Cat, a Tulip, and a Vet Visit Can Teach Urgent Cares About Patient Experience

Dominate Local Search: On-Page SEO for Urgent Care Websites

Ep. 171: The Secret to Patient Retention

Ep. 170: Fixing the Revenue Cycle: AI’s Role in Urgent Care Billing & Automation w/ Ayo Omojola

Ep. 169: Boosting Urgent Care Productivity with AI Co-Pilots - Interview w/ Geoffrey Gu from Fluency

💰 How to Run Urgent Care Ads with a Small Budget (starting as low as $500 a month!)

Ep. 168: Are You a Thermostat or a Thermometer? Leading Your Clinic with Intent

Why Your Urgent Care Should Keep Social Media In-House (And How to Do It in Just 1 Hour a Week!)

Ep. 167: Grow an Urgent Care in Rural & Urban Areas - w/ Al Yousefi from MainStreet Family Care

Google Reviews Disappearing? Here’s What You Need to Know!

Ep. 166: Build a Profitable Urgent Care in Year 1 - w/ Dr. Andy Miller Evergreen Urgent Care

Boost Your 2025 Urgent Care Google Ads Using THIS Tip!

Ep. 165: Best EMR Solutions for Urgent Care - Interview with Patrice Pash from UrgentIQ

Ep. 164: Scaling Urgent Care Success w/ Metrics & Team Dynamics - Interview w/ April Gillam, Solv.

Ep. 163: Revolutionizing Medical Coding - Interview w/ Thomas Camp & Mark McKinzey w/ Exdion Health

Ep. 162: Setting Your Urgent Care Up for Success in 2025

3 Essential Front Desk Tips to Boost Your Healthcare Clinic's Success

Ep. 161: Goal Setting for Urgent Care Owners