CXChronicles - Invidious

CXChronicles

Companies spend approximately $1.24 trillion annually on software projecting a CAGR of 15% . Average utilization rates hover around 20-30%.

Companies lose $3.7 trillion per year due to poor customer experiences & insufficient revenue operations, CX/CS enablement & voice of customer intelligence.

CXC works across The Four CX Pillars™: Team, Tools, Process, and Feedback.

Our mission is to make customer and employee happiness a habit.

What We Offer

🎙️ Podcast Features & Custom Content – Thought leadership, exposure, and direct access to our global CX Nation.
📊 On -Demand Services & Scorecards – Assess and optimize The Four CX Pillars™.
📣 IRL/Custom Events & Webinars – Engage your audience with expert-led discussions.
🤝 On-Demand CX/CS/RevOps Leadership – Immediate support from seasoned industry leaders.

🎧Tune into our top rated CX Podcast on your favorite podcast player including; Apple, Spotify & Amazon!

Website
cxchronicles.com/

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39:50

Mastering Storytelling in Leadership: Insights from Josh Schachter on AI and Customer Success

CXChronicles

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45:26

Unlock AI Success: Avoid Common Pitfalls with Jack Siney from FrontRace

CXChronicles

Shared 2 weeks ago

6 views

43:26

AI-Powered Support: Building Assembled with Ryan Wang on The CXChronicles Podcast

CXChronicles

Shared 2 months ago

8 views

13:31

Future of Work Insights: AI's Impact on CX, Sales & Support CXWeekly Update 277

CXChronicles

Shared 2 months ago

16 views

41:55

How Cutting Manual Processes by 65% Transformed Customer Experience in Insurance

CXChronicles

Shared 2 months ago

52 views

44:16

Revolutionizing Media with AI: Deepdub's Sagi Reuven on Innovation and Creativity

CXChronicles

Shared 2 months ago

13 views

44:14

Unlocking Success with Dave Rennyson, CEO of SuccessKPI: The Power of Data and AI in CX

CXChronicles

Shared 4 months ago

25 views

47:42

Unlocking Customer Success with AI: Varun Sharma's Insights on Enterpret | CXChronicles Podcast #273

CXChronicles

Shared 5 months ago

33 views

47:56

Revolutionizing Customer Experience with AI: Insights from Matt Rubright of Jam.dev

CXChronicles

Shared 5 months ago

8 views

33:24

Salesforce Utilization Management in Today's World: Learnings from Cloud Trailz

CXChronicles

Shared 5 months ago

13 views

7:39

Book Talk, Customer Experience and Reflections on CXChronicles - Episode 270

CXChronicles

Shared 5 months ago

6 views

17:05

5 Years of CXChronicles: 7 Core Customer Experience Lessons Learned from 270+ Top Business Leaders

CXChronicles

Shared 7 months ago

8 views

50:43

Beyond the Buzzwords: The Human-Centric Approach to CX with Ujet’s Michele Shane | CXChronicles

CXChronicles

Shared 7 months ago

15 views

48:53

The Private Equity Playbook: Scaling 58 Companies & The Future of AI with Adam Coffey

CXChronicles

Shared 7 months ago

257 views

54:02

From Chaos to Consistency: The Playbook for Operational Excellence: Mario Baddour, CEO of Interlogix

CXChronicles

Shared 7 months ago

26 views

47:21

CXChronicles Podcast | Mika Yamamoto, CCO & CMO at Freshworks on Building an Unstoppable CX Engine

CXChronicles

Shared 8 months ago

116 views

40:46

How GoTo Is Building the Future of Customer Experience (Feat. Maxime Marchand)

CXChronicles

Shared 8 months ago

15 views

44:50

AWS VP Pasquale DeMaio on AI, Proactive CX & Building the Future of Customer Experience

CXChronicles

Shared 9 months ago

81 views

3:54

Alhena AI CEO: The Future of CX & AI at CCW!

CXChronicles

Shared 10 months ago

48 views

0:18

Klearcom Onboarding By Identifying Customer Pain Points and Suggesting Potential Solutions

CXChronicles

Shared 10 months ago

12 views

51:01

Bringing Hallmark Moments To The Business World - Patrick McCullough

CXChronicles

Shared 10 months ago

35 views

40:17

AI, CX, & Digital Transformation — Joe Anderson of TaskUs on the Future of Customer Experience

CXChronicles

Shared 11 months ago

50 views

13:58

How to win at CX with AI | Mitch Risner

CXChronicles

Shared 1 year ago

81 views

17:57

Why tech alone won’t save your CX | Abhijit Banerjee

CXChronicles

Shared 1 year ago

20 views

16:05

Why the world's top companies trust Cyara? | Rishi Rana

CXChronicles

Shared 1 year ago

69 views

16:06

Can AI replace customer support reps? | Deon Nicholas

CXChronicles

Shared 1 year ago

34 views

15:08

Instant teams' unique hiring model | Erica McMannes

CXChronicles

Shared 1 year ago

22 views

16:37

The future of AI & CX with Microsoft Engineers | Peter & Aravinda

CXChronicles

Shared 1 year ago

59 views

49:43

Building Voice of the Builders | Tony Lama

CXChronicles

Shared 1 year ago

31 views

18:52

Military Spouses in CX | Erica McMannes & Liza Rodewald

CXChronicles

Shared 1 year ago

32 views

19:12

Military Spouses: The Untapped Workforce Powerhouse

CXChronicles

Shared 1 year ago

22 views

16:58

Servant Challengers in CX | Nate Brown

CXChronicles

Shared 1 year ago

46 views

15:18

Building Strategic Customer Partnerships | Deep Dive

CXChronicles

Shared 1 year ago

33 views

15:29

Outsourcing, Reinvented - How Instant Teams Empowers Military Spouses

CXChronicles

Shared 1 year ago

38 views

35:50

The Truth About AI & Work | Tim Houlne

CXChronicles

Shared 1 year ago

117 views

14:38

Boutique BPOs Explained: The Key to Growth & Efficiency

CXChronicles

Shared 1 year ago

37 views

47:25

The Brutal Truth for CEOs | Rishi Rana

CXChronicles

Shared 1 year ago

109 views

43:12

Why Trust Always Beats Loyalty | Keri McGhee

CXChronicles

Shared 1 year ago

101 views

53:47

How to Build a Winning Team and WOW Your Customers | Vinod Muthukrishnan

CXChronicles

Shared 1 year ago

40 views

54:07

Lessons From 250 Podcast Episodes With Customer-Focused Founders & Executives

CXChronicles

Shared 1 year ago

72 views

17:35

Building Bridges: The Power of Community and CX Insights at X Day

CXChronicles

Shared 1 year ago

19 views

43:32

Mastering the Maze of AI: How Ascent Business Partners Elevates CX

CXChronicles

Shared 1 year ago

60 views

25:54

Highlights from QuestionPro’s XDay 2024 In Austin

CXChronicles

Shared 1 year ago

23 views

27:26

Is AI Killing Empathy in Market Research?

CXChronicles

Shared 1 year ago

23 views

18:12

Teamwork, Innovation, and Growth: The Question Pro Story

CXChronicles

Shared 1 year ago

15 views

45:25

Eliminating Customer Journey Obstacles | Sean Albertson

CXChronicles

Shared 1 year ago

29 views

6:14

AI Secrets for Powerful Customer Experience: 5 Easy Tips

CXChronicles

Shared 1 year ago

13 views

41:55

Empowering Military Spouses for Remote Work Success | CXC 242

CXChronicles

Shared 1 year ago

34 views

27:10

Forbes CXO Reveals: How to Build a $1 Billion Customer Experience | Lynn Schlesinger

CXChronicles

Shared 1 year ago

57 views

1:17

Data-driven Decision-making for a Better CX. Learn from Forbes!

CXChronicles

Shared 1 year ago

13 views

34:58

Is Remote Work Dead? Why Offices Are Making a Comeback | Erik Huberman

CXChronicles

Shared 1 year ago

23 views

50:49

The Power of Partner Experience - The Ultimate Guide | Dave Taylor

CXChronicles

Shared 1 year ago

25 views

1:52

Tips For Building a Successful Startup

CXChronicles

Shared 1 year ago

9 views

55:40

Customer Experience Leadership - Guide for CXOs | Lee Roquet

CXChronicles

Shared 1 year ago

84 views

13:58

Balancing AI and human Support for better CX | Ashu Dubey

CXChronicles

Shared 1 year ago

70 views

24:00

From Fall to Fortune: Kacey Tolua's Inspiring Career in Customer Experience

CXChronicles

Shared 1 year ago

27 views

30:36

From Disney to ADA: Stephanie Moritz on Customer Innovation and Digital Transformation

CXChronicles

Shared 1 year ago

37 views

34:33

Chatbot & Customer Service - How Jerry's Chatbots are Changing the Game | John Spottiswood

CXChronicles

Shared 1 year ago

151 views

17:49

Breaking Barriers One Conversation At A Time | Sharath Keshava Narayana

CXChronicles

Shared 1 year ago

169 views

12:43

AI Hype in Customer Experience vs Reality | Kristi Faltorusso

CXChronicles

Shared 1 year ago

15 views