Unf*cking Your CX

Welcome to Unf*cking Your CX, the podcast that’s calling out the biggest problems in customer experience and giving you the no-BS strategies to fix them.

I’m Zack Hamilton, and I’ve spent years watching CX get sidelined by weak metrics, half-baked strategies, and corporate lip service. This channel exists to change that.

🎙 What You’ll Get Here:
✅ 15-minute fire-packed episodes - no fluff, no wasted time
✅ Brutally honest CX breakdowns - what’s broken, why it’s broken, and how to fix it
✅ Guest experts who bring the heat - no PR-safe answers, just real talk
✅ Actionable strategies - 3 player tips in every episode to actually drive change

If you’re sick of CX being treated like a cost center instead of a business driver, you’re in the right place.

🔥 New episodes dropping weekly. Subscribe now, and let’s start making CX what it was meant to be—a powerhouse for real business impact.

👉 Subscribe & join the movement. It’s time to unf*ck CX.