If you run a small business and you're trying to make sense of your CRM, ERP, or how to get AI working in and with, your systems and business— this channel is for you.
I've spent 25 years working hands-on with business systems and data — NetSuite, Zoho, Sage, integrations, migrations, the lot. These days I also work as a Fractional AI Officer, helping businesses figure out what AI can actually do for them given the systems and data they already have.
On this channel I will occassionally post , I hope, practical, no-jargon guidance on:
Getting more from your CRM and ERP
Backing up and protecting your business data
Process improvement without overcomplicating things
Where AI genuinely can help
Examples from real implementations
No hype, no theory. Just straightforward tips from someone who's been inside these systems for a long time.
SP/AI
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