Marilyn Lin: The Heart of Strong Leadership (S3E6)

AI-Powered Precision for Every Persona | Harit Mankad | Support Experience AI Conference India 2025

AI Case Matching that Actually Works: Support Experience Conference India 2025 | Saurabh Agarwal

CSAT is Broken: The Future of Support is Here | KS Uthayya at Support Experience AI Conference India

Align Support and Success with Actionable Account Health Scores

Auto QA: Monitor the quality of every customer interaction and scale your support team

Transforming the Support Agent Experience with Predictive and Generative AI

Making the Business Case to Invest in AI for Support Experience

20 Minutes, Twice a Day: Your RX for Customer Escalation Reduction

Optimizing Customer and Employee Retention with Quality Monitoring

How to "Sell to Your CFO" and Get the Resources You Need to Succeed

The Real Risk of Doing Nothing | SupportLogic Office Hours | Judith Platz & Erik Aberg

How to Build a Business Case for AI in Customer Support | SupportLogic Office Hours

How SupportLogic & NICE Are Elevating Support with AI | SX Live 2024

Inside SupportLogic Cognitive AI Cloud: The Architecture Powering AI Agents for Customer Support

AI-Powered Case Routing for Better Support: How SupportLogic Predicts the Best Agent for Every Case

Revolutionizing QA in Support: Auto QA, Coaching & Real-Time Feedback with SupportLogic Elevate

The Complete Value Behind SupportLogic's Cognitive AI Cloud

Inside SupportLogic’s Cognitive AI Cloud: Machine Learning Architecture Explained

Precision RAG for Support Teams | Harit Mankad | Support Experience AI Conference India 2025

Support Experience AI Conference India | Welcome & Product Keynote | Karan Sood & Judith Platz

Support Experience AI Conference India Panel: Real Stories from NTT, Basware & Informatica

Phillip Rosenzweig: Mastering the Art of Frontline Leadership (S3E5)

Unlocking AI’s Impact: Insights from BCG’s Study on AI in Support | Krishna Raj Raja | SX Live 2024

The Strategic Importance of Investing in Support Experience | Krishna Raj Raja | SX Live 2024

How Support Experience Shapes the Future of Business | Krishna Raj Raja | SX Live 2024

Breaking Down Silos: Unlock Customer Insights with SupportLogic | Krishna Raj Raja | SX Live 2024

From SQL to AI: The Evolution of the Support Industry | Krishna Raj Raja | SX Live 2024

The Founding Principles Behind SupportLogic’s Vision | Krishna Raj Raja | SX Live 2024

AI-Powered Sentiment & Signal Analysis for B2B Support | Krishna Raj Raja | SX Live 2024

How Innovative Companies Use AI to Win Customers | Krishna Raj Raja at 2025 Web Summit Qatar

A Day in the Life of an Account Manager

Why Precision RAG is the Future of AI-Powered Support

Immediate ROI: How SupportLogic Eliminates Software & Reduces Costs

How Reducing Customer Escalations Protects & Expands Revenue | CFO Impact of Support Experience

How AI Reduces Escalations by Up to 80% & Boosts Support Efficiency

How Sentiment Detection and Agentic AI Impact Brand

The ROI of SupportLogic to Salesforce: Proactive, Efficient, and Customer-Centric

How Salesforce Cut Escalations in Half with SupportLogic

How Salesforce Uses SupportLogic's Sentiment Signals

Elevate SX Office Hours

SX Live: Austin 2023 | Turning Support into a Revenue Center

AI-Powered Case Assignment: How SupportLogic Matches the Right Agent to Every Case

How AI Scores Account Health, Sentiment & Customer Effort | SupportLogic’s Scoring Engine

How AI Predicts Escalations Before They Happen | SupportLogic’s Gradient Boosted Model

How SupportLogic Uses AI to Extract Customer Signals

Dave Hare: Cross-Functional Evangelism (S3E4)

SX Live Boston 2023: Changing the Face of Support | Red Hat + DataRobot

Turn Support Signals into a Force for Customer Renewal | TSIA + @Delinea + @SupportLogic

Aligning Support and Success to Improve Customer Retention | TSIA + @Gainsight + @SupportLogic

Build vs Buy: Improving Support Quality with Sentiment Analysis | Informatica + SupportLogic

The Knowledge Gap Deliver Fast, Accurate Answers to Support Problems

How 8x8, Bandwidth, and DoorDash Use AI for Quality Monitoring and Coaching

The Hype, Myths, and Reality of Agentic AI | Live Webinar by TSIA, Sponsored by SupportLogic | 2025

Turn Support Signals into a Force for Customer Renewal

Product Experience Redesigned Through Customer Support | Drift

How SAP is Retaining Customers and Avoiding Churn

IBM Watson and Winning the Availability Battle: AI-Driven Proactive Support Explained

What does true support efficiency look like beyond cost reduction and case resolution?

Why Support Experience is Your New Moat in the AI Revolution | Krishna Raj Raja