SupportLogic - Invidious

SupportLogic

SupportLogic delivers the world’s first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience.

To learn more, visit supportlogic.com.

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1:27

Stop Letting Silos Kill Your Revenue | Steve Frost | AI for CX Summit 2025

SupportLogic

Shared 1 day ago

15 views

27:27

Precision RAG, Smarter Portals, and the Future of Knowledge Ops | Chris Romrell | AI for CX Summit

SupportLogic

Shared 1 week ago

33 views

39:34

Summarization, Knowledge, and Response Agents for Support Automation | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

14 views

2:03

Breaking Silos with AI for Better CX | Meenu Agarwal | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

4 views

1:15

Empowering Teams to Drive Value | Sangeeta Chakraborty | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

3 views

0:49

Scaling Personalized CX with Insights | Sangeeta Chakraborty | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

2 views

1:18

Stop Chasing Tools, Start Listening | Sangeeta Chakraborty | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

5 views

1:01

Rethinking Revenue Ownership | Sangeeta Chakraborty | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

5 views

5:23

Day in the Life of an Account Manager | SupportLogic Demo | Karan Sood | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

27 views

16:47

Keynote Summary: How Ambient AI is Transforming Enterprise CX | Krishna Raj Raja | AI for CX Summit

SupportLogic

Shared 1 week ago

22 views

1:31

How to Successfully Implement AI in CX | Marilyn Lin | AI for CX Summit 2025

SupportLogic

Shared 1 week ago

4 views

1:14

Use AI to Fix Level One Problems | Dave Hare | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

0 views

10:33

Emre Tekoglu: Stop Guessing, Start Automating (S3E11)

SupportLogic

Shared 2 weeks ago

2 views

12:48

Jasmine Reno: Leadership, Diversity, & Speaking Up (S3E13)

SupportLogic

Shared 2 weeks ago

0 views

1:26

How CyberArk Uses AI to Review 100% of Support Cases | Paul Kozlov | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

0 views

1:25

Customer Surveys Don’t Tell the Full Story | Paul Kozlov, CyberArk | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

0 views

1:33

How NICE Uses AI to Transform Customer Support Search | @SupportLogic + xFind

SupportLogic

Shared 2 weeks ago

6 views

3:35

A Day in the Life of a Customer | Chatbot SX Demo with Karan Sood | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

4 views

9:47

A Day in the Life of a Support Manager | SupportLogic Demo | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

33 views

5:19

A Day in the Life of a Support Engineer | SupportLogic Live Demo | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

34 views

6:10

A Day in the Life of a QA Manager | Live SupportLogic Demo with Karan Sood | AI for CX Summit 2025

SupportLogic

Shared 2 weeks ago

11 views

28:24

Next-Gen Intelligent Case Assignment | AI for CX Summit 2025 | Tali Bartal

SupportLogic

Shared 2 weeks ago

16 views

26:51

Modern QA: From Bottleneck to Business Driver | KS Uthayya (SupportLogic)

SupportLogic

Shared 2 weeks ago

4 views

23:14

Beyond Foundation Models | Enterprise AI Tech Stack Deep Dive | Noppol Setobol & Michael Larionov

SupportLogic

Shared 2 weeks ago

33 views

23:30

Predicting & Preventing Escalations with AI | AI for CX Summit 2025 | Subbu Kannappan (Informatica)

SupportLogic

Shared 2 weeks ago

11 views

26:53

Going Beyond Foundation Models | Enterprise AI Tech Stack Deep Dive | Noppol Setobol (SupportLogic)

SupportLogic

Shared 2 weeks ago

2 views

31:20

Unifying CX: Voice, Zoom & Expand Module in Action | Harit Mankad & Krithika Manohar (SupportLogic)

SupportLogic

Shared 2 weeks ago

0 views

1:09:41

Why AI Isn’t Magic: The Real Truth About Chatbots, Oversight, and the Future of CX

SupportLogic

Shared 3 weeks ago

43 views

40:37

SupportLogic CX Platform as a Service & Ambient AI Agents | 2025 Product Keynote

SupportLogic

Shared 3 weeks ago

100 views

36:16

AI in the Enterprise: Bob Friday and Howie Xu on CX, Agents, and Build vs Buy

SupportLogic

Shared 3 weeks ago

18 views

28:35

Turning Support Data into Executive Insight | Ryan Nichols with Sowmya (HubSpot) and Vijay (EY)

SupportLogic

Shared 3 weeks ago

17 views

24:13

Kill “Post Sales”: How CX Fuels Revenue Growth with AI | Sangeeta Chakra and Steve Frost

SupportLogic

Shared 3 weeks ago

27 views

28:23

Leading Through AI Disruption in CX | Judith Platz with Meenu Agarwal, David Hare, Marilyn Lin

SupportLogic

Shared 3 weeks ago

28 views

2:26

MCP Server: The Protocol Powering Real-Time AI for Customer Experience

SupportLogic

Shared 3 weeks ago

38 views

1:06

Enterprise AI for CX Summit Recap | Real-World Insights from NICE CXone, CyberArk, Juniper & More

SupportLogic

Shared 4 weeks ago

28 views

2:13

The Truth About AI in CX: Why Enterprises Need to Look Beyond Cost-Cutting

SupportLogic

Shared 1 month ago

71 views

1:04

Salesforce Agentforce + SupportLogic Chatbot SX: Smarter, Safer Chatbots

SupportLogic

Shared 1 month ago

54 views

21:02

Jasmine Reno: Authenticity at Work (S312)

SupportLogic

Shared 2 months ago

63 views

36:00

AI-Driven Case Summarization and Account Summarization for Enterprise Support

SupportLogic

Shared 2 months ago

19 views

2:46

Stop Solving the Same Case Twice

SupportLogic

Shared 3 months ago

13 views

1:09

How to Make AI Adoption Stick | Assist SX powered by SupportLogic

SupportLogic

Shared 3 months ago

14 views

0:54

The AI Tool Engineers Have Been Waiting For | Assist SX powered by SupportLogic

SupportLogic

Shared 3 months ago

14 views

3:03

How NICE Fixed their Support Experience Using Precision RAG | Powered by SupportLogic

SupportLogic

Shared 3 months ago

20 views

4:23

AI that Instantly Solves Support Questions | Inside Resolve SX by SupportLogic

SupportLogic

Shared 3 months ago

9 views

38:59

Don't Just Predict Escalations, Prevent Them

SupportLogic

Shared 3 months ago

11 views

48:01

Support Experience: A Force Multiplier for Your Case Management System Edited

SupportLogic

Shared 3 months ago

4 views

48:57

How Snowflake Improves Employee Retention Among Support Teams

SupportLogic

Shared 3 months ago

4 views

1:03:36

Transforming Support from Cost Center to Growth Driver

SupportLogic

Shared 3 months ago

4 views

1:05:54

Unlocking the Future of Customer Support: AI, Sentiment Analysis & Scalable CX

SupportLogic

Shared 3 months ago

6 views

17:21

Emre Tekoglu: Gold Standard Support (S3E10)

SupportLogic

Shared 3 months ago

56 views

29:36

Smarter Answers, Better Support: NICE’s Knowledge Driven Evolution With SupportLogic

SupportLogic

Shared 3 months ago

45 views

58:31

How Braze & Coupa Use AI to Transform Customer Support | Real-World CX Innovation with SupportLogic

SupportLogic

Shared 3 months ago

51 views

0:52

How Confusion Signals Changed Coupa's Strategy | AI Innovations in Post-Sales CX London (2025)

SupportLogic

Shared 3 months ago

8 views

1:02

How Braze Uses Sentiment to Prevent Escalations | AI Innovations in Post-Sales CX London (2025)

SupportLogic

Shared 3 months ago

17 views

24:18

Proactive Alerts: Increase Operational Efficiency in Enterprise Customer Support

SupportLogic

Shared 4 months ago

9 views

55:29

SupportLogic Auto-Case Routing: No More Time-Consuming Assignments

SupportLogic

Shared 4 months ago

13 views

40:40

Customer Sentiment: The First Step to Proactive Enterprise Support

SupportLogic

Shared 4 months ago

4 views

54:42

Real-World Gen AI Tools: Built for Complex Enterprise Support

SupportLogic

Shared 4 months ago

2 views

43:39

Knowledge Co-Pilot: The Future of Answer Engines with SupportLogic Precision RAG

SupportLogic

Shared 4 months ago

7 views

50:11

Customer Escalation Reduction Made Easy: Your Prescription to Efficiency

SupportLogic

Shared 4 months ago

27 views