Auden Hospitality
We believe that every hotel can have bold thinking Food & Beverage venues.
Bold thinking venues created by embracing a restauranteurs mindset.
Join Scot Turner and the Auden team as they share their day to day work spending time with guests, friends and industry leaders to help you think differently about your food & beverage offer.
We talk about #hotels #hospitalityindustry #hotelsandresorts #restaurants #foodandbeverage #foodanddrink #food #travel
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Auden Hospitality
A simple coffee search turned into a quiet lesson in modern hospitality. ☕️
Scot Turner & Bal Mahey were in an unfamiliar part of London and did what many guests now do — they asked ChatGPT where to get a coffee.
The first recommendation looked great on paper.
But on arrival? A stand-alone kiosk. No seating. No patio. No place to pause.
They moved on.
The second café — same search results — but with seating and outdoor space? That’s where the money was spent.
💡 The takeaway:
Guests aren’t just searching coffee.
They’re searching coffee with a patio.
Coffee with seating.
Coffee to-go.
If those details aren’t clearly searchable across your digital touchpoints, you’re quietly losing customers before they ever arrive.
At Auden Hospitality, we help hotel and restaurant teams uncover these gaps — and build F&B strategies that work in the real world, not just on the deck.
🎥 This story (and plenty more) comes from Episode 1 of our new vlog series.
Watch the full behind-the-scenes episode now on YouTube:
https://youtu.be/44JyBSAWs5E
1 day ago | [YT] | 3
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Auden Hospitality
Why Auden.
The name Auden comes from a simple but powerful idea:
Who do you turn to in your time of need?
More often than not, the answer is your oldest friend;
the one who knows you,
tells you the truth, and
shows up when it matters most.
That meaning clicked instantly for Scot Turner,
and it’s shaped everything since.
At Auden Hospitality,
we exist to be that trusted presence for our clients.
Not a vendor.
Not a sounding board on the sidelines.
But a long-term partner
who understands your business deeply,
challenges thinking when needed, and
helps navigate the moments that really count.
Today, it defines how we work with
hotels,
restaurants, and
food & beverage teams.
We partner with operators
when performance is under pressure,
when concepts need clarity, and
when food and beverage must work harder —
commercially,
operationally, and
experientially.
Because in hospitality — as in life —
the most valuable relationships are built on
trust,
honesty, and
showing up
when it matters most.
Learn more by visiting:
www.audenhospitality.com/
5 days ago | [YT] | 1
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Auden Hospitality
2026 won’t reward more.
It will reward better.
The data from 2025 made one thing clear: hotel food & beverage isn’t facing a demand problem — it’s facing a design problem.
Margins are under pressure.
Labour is structural, not temporary.
Guests are judging value through time, not price.
As we step into 2026, the winners won’t be the busiest operators.
They’ll be the most intentional ones.
✔ Profitability over volume
✔ Edited menus over excess
✔ Labour-light concepts over complexity
✔ Breakfast and events designed as strategic assets
✔ Experiences worth the guest’s time
The future of hotel F&B is already visible — if you know where to look.
👉 Download the Food & Beverage 2025 Report to understand the signals shaping 2026.
www.audenhospitality.com/fb-report-2025
1 week ago | [YT] | 1
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Auden Hospitality
2025 has been an epic year for us at Auden Hospitality.
Watch our highlights as we share the places we have visited during our Hotel F&B consulting projects, the stages we have started conversations, the amazing hotel groups we have worked with, the awards we have won, including the Best F&B Consultants at the Innovation & Excellence Awards and what's to come in 2026.
This is a reflection and celebration of 2025 and an outlook for 2026.
All in the mission to create bold hotel F&B experiences.
To everyone who has supported us, followed our journey and engaged on our platforms, we wish you a fabulous festive holiday and a celebratory New Year.
Watch here:
https://youtu.be/Mou5Cd7SvtY
2 weeks ago | [YT] | 1
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Auden Hospitality
At its heart, hospitality isn’t about buildings or brands.
It’s about people coming together.
This Christmas Eve, we’re celebrating the moments that matter most:
shared tables,
familiar faces, and
spaces that feel like home.
Wishing our community a warm and generous holiday season.
Happy Holidays!
3 weeks ago | [YT] | 1
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Auden Hospitality
It sounds counterintuitive in hospitality, but it may be the most commercially sound strategy available.
For too long, hotels, restaurants, and bars have been designed almost exclusively around the in-house guest.
The assumption is simple:
fill the rooms,
and everything else will follow.
But what if we’ve had it the wrong way round?
When a space becomes part of its local community,
when it is somewhere people genuinely choose to spend their time,
guests follow naturally.
They want to stay where life is already happening.
Where locals gather. Where the energy feels real, not manufactured.
Community creates rhythm.
Community creates relevance.
And community creates loyalty that no points programme can replicate.
The most successful hospitality spaces today are not closed ecosystems.
They are permeable.
They invite the neighbourhood in.
They serve different needs at different times of day.
They feel less like destinations built for visitors, and more like places people belong.
In-house guests don’t just want accommodation.
They want to feel connected to somewhere that already matters.
🎧 This idea—and what it means for F&B, public spaces, and long-term loyalty—is explored in full in a episode of Hospitality Huddles with Scot Turner & Jake Rynar.
4 weeks ago | [YT] | 1
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Auden Hospitality
“No opportunity presents itself at the perfect time.”
In this episode of Hospitality Huddles, Judit Toth shares the behind-the-scenes reality of building her dream—owning a boutique hotel. Long before investors or properties appeared, she had already mapped out the plan, the blueprint, the belief.
It’s a reminder that success rarely arrives on schedule. The timing is never neat, and the path is never straight.
But as Scot Turner notes, when preparation meets spontaneity, that’s when ideas truly take off.
Because in hospitality—as in life—it’s not about waiting for the perfect moment. It’s about being ready when it comes.
Listen to the Full Conversation:
https://youtu.be/v5BldtBAQwQ
#HospitalityHuddles #HotelLeadership #AudenHospitality #BoutiqueHotels #Entrepreneurship #HospitalityInnovation
2 months ago | [YT] | 3
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Auden Hospitality
It began with a simple idea scribbled on a napkin — what if hotel food and beverage could be more than an afterthought?
More than a menu. More than a margin.
What if it could become the heartbeat of the guest experience?
That question became our north star.
And today, it’s led us here — recognised as Best Food & Beverage Consultancy at the Corporate LiveWire Innovation & Excellence Awards 2025.
This recognition holds real meaning for us.
From day one, our purpose has been clear — to challenge how hotels think about food and beverage.
To demonstrate that creativity and commercial success not only can coexist, but thrive together.
And to build a consultancy that reflects the same boldness, curiosity, and humanity as the people we collaborate with.
Over the past year, we’ve had the privilege of partnering with remarkable hotel brands and operators who have trusted us to push boundaries — to reimagine cafés, bakeries, restaurants, and full F&B strategies that truly resonate with guests.
This award is a celebration of that shared spirit: the ideas, the collaboration, and the collective belief that exceptional F&B has the power to define the entire guest experience.
To our clients, partners, and our brilliant team — thank you for helping us continue to think differently and keep moving forward.
Here’s to rewriting the rules — a mantra that continues to guide everything we do.
2 months ago | [YT] | 4
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Auden Hospitality
Every great restaurant or bar begins with an idea.
At Auden, we take that spark
and shape it into a concept
your guests will rave about –
the sort of place people cannot stop talking about
(or dreaming of their next visit to).
From spotting trends to creating venues that feel timeless,
concept development is where the magic begins.
2 months ago | [YT] | 3
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Auden Hospitality
That single line reframes how we approach hospitality design.
Too often, places are treated as financial instruments rather than as human-centred experiences.
But when you shift perspective—seeing a space as a product that people
live in,
move through,
and form emotional bonds with—the entire strategy changes.
In this episode of Hospitality Huddles, Scot Turner sits down with Jake Rynar of No Wall Studio to discuss:
why sameness must become extinct,
how positioning drives concept creation,
and why community and narrative should be at the heart of hospitality.
🎧 Listen to the full conversation to rethink how we build spaces that people truly love:
https://youtu.be/OOYJK1xDXew
2 months ago | [YT] | 1
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