AmplifAI - Invidious

AmplifAI

At AmplifAI, we're applying science to make teams better! AmplifAI was founded with the goal of leveraging data to create a personalized environment that enables every employee in your contact center to succeed. As more companies explore the new generation of hybrid work, innovative leaders and organizations are relying on AmplifAI to enable performance, improve people and make work more fun - wherever work is happening.
AmplifAI is powering success for over 150 top people-centric brands and BPOs around the world.

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2:22

Scale High-Performer Behaviors | Contact Center AI for CX and Performance Management | AmplifAI

AmplifAI

Shared 2 months ago

28 views

2:10

Why Sean Minter Built AmplifAI | Origin Story

AmplifAI

Shared 2 months ago

11 views

2:06

Contact Center AI for CX and Performance Management | AmplifAI

AmplifAI

Shared 2 months ago

53 views

0:21

Redefining Performance Management | AmplifAI

AmplifAI

Shared 7 months ago

18 views

0:30

New Hire Onboarding | AmplifAI

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Shared 7 months ago

10 views

0:27

AmplifAI Simplifies | AmplifAI

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Shared 7 months ago

6 views

0:57

Audit Transformation | AmplifAI

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Shared 7 months ago

5 views

1:29

Next Best Action - The Game Changer | AmplifAI

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Shared 7 months ago

3 views

1:14

Reinvesting Time - The BLIP Program | AmplifAI

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Shared 7 months ago

2 views

0:39

The Transformation - Happier Mondays | AmplifAI

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Shared 7 months ago

2 views

1:16

Customer Intelligence Demo | Customer Insights Software | AmplifAI

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Shared 7 months ago

93 views

2:55

AI-Enabled Coaching Demo | Call Center Coaching Software | AmplifAI

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Shared 7 months ago

191 views

0:14

The Monday Morning Struggle | AmplifAI

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Shared 7 months ago

4 views

50:30

Auto QA vs Manual QA | Financial Services Contact Centers | AmplifAI

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Shared 11 months ago

30 views

50:40

Retail Customer Satisfaction | Auto QA for Retail Contact Centers | AmplifAI

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Shared 11 months ago

21 views

41:15

Auto QA That Drives Performance | Call Center QA Software | AmplifAI

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Shared 11 months ago

49 views

36:57

Where to Start with AI in Customer Experience | No AI Agents Required | AmplifAI

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Shared 11 months ago

33 views

55:04

Data-Driven Coaching | Build Top-Performing Call Center Teams with Lakysha Laing | AmplifAI

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Shared 11 months ago

63 views

2:39

Contact Center AI Demo Day: SymTrain Demo | AmplifAI

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Shared 11 months ago

162 views

5:31

Contact Center AI Demo Day: Sanas Demo | AmplifAI

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Shared 11 months ago

1.2K views

4:37

Contact Center AI Demo Day: Quiq Demo | AmplifAI

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Shared 11 months ago

46 views

9:20

Contact Center AI Demo Day: AmplifAI Demo | AmplifAI

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Shared 11 months ago

274 views

34:04

Contact Center AI Demo Day Recap and Review | AmplifAI

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Shared 11 months ago

60 views

38:07

AI-Ready Data: Unlock Business Value with Intelligent Data Strategies | AI for CX | AmplifAI

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Shared 11 months ago

7 views

40:15

Amplify the E3 Effect: How AI Supercharges Human-Centered Performance | AI for CX | AmplifAI

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Shared 11 months ago

28 views

43:09

AI + Human: The New Power Duo in Customer Experience | AI for CX | AmplifAI

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Shared 11 months ago

2 views

37:19

AI Readiness, Today and Your Future | AI for CX | AmplifAI

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Shared 11 months ago

0 views

32:57

Trusted Advisors vs. RFPs | AI for CX | AmplifAI

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Shared 11 months ago

6 views

41:29

AI for CX: Left of Ask vs Right of Ask | AmplifAI

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Shared 11 months ago

2 views

32:29

How is Performance Management Falling Short? | AI for CX | AmplifAI

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Shared 11 months ago

14 views

46:34

From Hype to Help: Evaluating and Applying AI Where it Matters in CX | AI for CX | AmplifAI

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Shared 11 months ago

15 views

47:42

How AI is Revolutionizing CX | AI for CX | AmplifAI

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Shared 11 months ago

28 views

38:41

AI for CX Summit: Opening Panel Discussion | AmplifAI

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Shared 11 months ago

21 views

0:50

The Importance of Trust Between Managers and Agents in Call Centers | AmplifAI

AmplifAI

Shared 1 year ago

17 views

1:36

Leveraging AI to Improve CX with Lisa Strate | AmplifAI

AmplifAI

Shared 1 year ago

21 views

3:28

How to Design Effective SMART Goals for Customer Experience Teams | AmplifAI

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Shared 1 year ago

24 views

2:28

Identifying Areas for Additional Coaching and Support | AmplifAI

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Shared 1 year ago

14 views

3:12

Leveraging AI to Improve CX | AmplifAI

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Shared 1 year ago

58 views

3:48

Why Customer Feedback and Surveys are Gold | AmplifAI

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Shared 1 year ago

15 views

3:14

Market Differentiation in Banking | AmplifAI

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Shared 1 year ago

15 views

5:39

The Balance Between Privacy and Personalization in Banking | AmplifAI

AmplifAI

Shared 1 year ago

16 views

4:59

Departmental Focus on CX in Finance | AmplifAI

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Shared 1 year ago

4 views

4:15

How Privacy Regulations Affect Providing Good CX in Financial Services | AmplifAI

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Shared 1 year ago

3 views

3:35

Transformation of Customer Experience in Financial Services | AmplifAI

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Shared 1 year ago

7 views

1:15

The Effects of Agent Attrition on Customer Experience

AmplifAI

Shared 2 years ago

26 views

3:11

What Contributes to High Call Center Turnover?

AmplifAI

Shared 2 years ago

68 views

56:23

Contact Center Accountability | Performance Management with Sun Country Airlines | AmplifAI

AmplifAI

Shared 2 years ago

4K views

57:18

Call Center Coaching: How to Supercharge Agent Performance | AmplifAI

AmplifAI

Shared 2 years ago

264 views

5:04

The Art of Performance Coaching Reinforcing with Follow Through (part 6)

AmplifAI

Shared 2 years ago

53 views

5:37

The Art of Performance Coaching: The Power of Agreements (part 5)

AmplifAI

Shared 2 years ago

29 views

6:31

The Art of Performance Coaching: Finding Solutions Together (part 4)

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Shared 2 years ago

29 views

7:33

The Art of Performance Coaching: Discussing Behaviors Like a Pro (part 3)

AmplifAI

Shared 2 years ago

58 views

6:46

The Art of Performance Coaching: Building Rapport with Your Team (part 2)

AmplifAI

Shared 2 years ago

44 views

5:56

The Art of Performance Coaching: Preparing to Coach (part 1)

AmplifAI

Shared 2 years ago

126 views

56:30

Emotional Intelligence in the Workplace | EQ for Customer Service and CX Leaders | AmplifAI

AmplifAI

Shared 2 years ago

3.4K views

0:50

Performance Transparency

AmplifAI

Shared 2 years ago

87 views

2:41

Types of Behavior: Vocal Confidence - Pausing, Emphasis, Annunciation | AmplifAI

AmplifAI

Shared 3 years ago

65 views

2:41

Types of Behavior: Vocal Confidence - Volume, Pitch, Pace | AmplifAI

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Shared 3 years ago

46 views

2:05

Amplifai Behavior - Great Greetings

AmplifAI

Shared 3 years ago

28 views

2:36

Amplifai Behavior - Conversational Flow

AmplifAI

Shared 3 years ago

24 views