OvationCXM - Invidious

OvationCXM

OvationCXM is the Customer Experience Management company helping businesses and their partner ecosystems deliver exceptional customer experiences with complete visibility and precise control so they can own the journey, guide the experience and unleash the benefits. It's the first CXM platform to fix broken customer journeys in the moments that matter.

CXMEngine OvationCXMs platform, has pre-built CRM connectors, customer journey orchestration and automation tools, ecosystem aggregation, as well as knowledge delivery and integrated communication solutions in one seamless platform.

Customer experience professionals choose OvationCXM because the CXM technology delivers simplicity at a massive scale, streamlining customer experience management efforts at every customer touchpoint.

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9:21

Payment Trends - 2026 and Beyond

OvationCXM

Shared 3 weeks ago

9 views

3:44

How will AI and machine learning reshape the customer expeirence?

OvationCXM

Shared 1 year ago

16 views

23:42

The Standing Ovation: What's next for CX and AI?

OvationCXM

Shared 1 year ago

34 views

3:12

Meet OvationCXM: Amy Augar

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Shared 1 year ago

17 views

2:06

Meet OCXM: Corbin Nicholson

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Shared 1 year ago

31 views

3:23

Meet OvationCXM: Daniel Duerr

OvationCXM

Shared 1 year ago

34 views

4:24

Meet OvationCXM: Prayas Tiwari

OvationCXM

Shared 1 year ago

27 views

13:41

Supplier Management in the Trade Finance Ecosystem

OvationCXM

Shared 1 year ago

7 views

13:45

Modernizing Supplier Management in Trade Finance

OvationCXM

Shared 1 year ago

25 views

59:00

Webinar: Cut Customer Support Costs in 30 Days with AI Voice Agents

OvationCXM

Shared 1 year ago

73 views

5:07

Quick Demo: OvationCXM's AI Voice Agent

OvationCXM

Shared 1 year ago

71 views

1:25

OvationCXM + Huntington: CXM Overview

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Shared 1 year ago

520 views

15:43

FAQ: Mitigating Third-Party Compliance Risk in Banking

OvationCXM

Shared 1 year ago

38 views

1:27

Field Activation Network

OvationCXM

Shared 1 year ago

65 views

1:05

AI + CX whats next?

OvationCXM

Shared 1 year ago

12 views

1:37

Predictions for Generative AI?

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Shared 1 year ago

5 views

32:41

Generative AI in OvationCXM's Platform: On-Demand Demo

OvationCXM

Shared 1 year ago

37 views

3:15

How do customers view banking CX today?

OvationCXM

Shared 1 year ago

21 views

3:11

Top customer experience priorities for banks?

OvationCXM

Shared 1 year ago

0 views

4:49

What are the challenges banks have in providing great customer experiences?

OvationCXM

Shared 1 year ago

2 views

2:01

What are the red flags that a bank may have CX problems?

OvationCXM

Shared 1 year ago

0 views

2:05

How can banks optimize customer experience to drive deposits?

OvationCXM

Shared 1 year ago

5 views

2:51

IBM Z + @OvationCXMOvationCXM Partner to Transform Banking

OvationCXM

Shared 1 year ago

74 views

21:17

The Power of Journeys - A walk through our Journey Orchestration solution

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Shared 1 year ago

140 views

1:24

CXM Overview - Sizzle

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Shared 1 year ago

381 views

2:48

CX Services from OvationCXM

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Shared 2 years ago

393 views

2:34

Why has OvationCXM focused on journey orchestration & ecosystem connectors to optimize CX?

OvationCXM

Shared 2 years ago

18 views

1:02

Caution around AI - B2C vs. B2B

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Shared 2 years ago

4 views

1:07

Good CX: The disconnect between what customers think and what brands think

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Shared 2 years ago

9 views

19:16

CX Year in Review and Look Ahead with OvationCXM Founder and CEO Alfred Kahn

OvationCXM

Shared 2 years ago

20 views

3:34

Generative AI On-demand Webinar Introduction

OvationCXM

Shared 2 years ago

28 views

32:32

The Science of CX Video

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Shared 2 years ago

93 views

3:03

Demo: Case Summarization Part 2: Walking-through a Sample Case

OvationCXM

Shared 2 years ago

20 views

10:59

Generative AI and CX: Case Summarization Demo

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Shared 2 years ago

66 views

3:55

How can AI benefit internal CX/EX operations?

OvationCXM

Shared 2 years ago

28 views

3:36

What are the CX Challenges of Embedded Finance?

OvationCXM

Shared 2 years ago

7 views

6:50

What is OvationCXM's strategy for infusing generative AI into its platform?

OvationCXM

Shared 2 years ago

18 views

4:03

What is the difference between conversational AI and generative AI?

OvationCXM

Shared 2 years ago

84 views

13:10

How to Use CX to Boost Revenue, NPS Scores and Customer Retention

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Shared 2 years ago

32 views

2:12

How Will AI Change Customer Experience?

OvationCXM

Shared 2 years ago

21 views

21:04

The AI Impact on CX

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Shared 2 years ago

108 views

1:45

Are You Losing Customers Out Your Back Door?

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Shared 2 years ago

2 views

1:58

Why are Customer Satisfaction Scores Down Again?

OvationCXM

Shared 2 years ago

10 views

4:12

Legacy Technology Will Not Make You A CX Leader

OvationCXM

Shared 2 years ago

2 views

1:18

How Does OvationCXM Optimize CX Without a Heavy IT Lift?

OvationCXM

Shared 2 years ago

4 views

4:29

What Should Companies Look for in CX Technology?

OvationCXM

Shared 2 years ago

10 views

4:01

Why Haven't Existing Technologies Fixed CX?

OvationCXM

Shared 2 years ago

2 views

3:18

Marketing Lessons that can be Applied to Customer Experience?

OvationCXM

Shared 2 years ago

1 view

3:09

How have organizations tried to solve for fragmented ecosystems?

OvationCXM

Shared 2 years ago

3 views

3:36

Embedded finance and CX challenges

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Shared 2 years ago

4 views

16:13

How Community Banks Can Streamline Customer Experiences

OvationCXM

Shared 2 years ago

9 views

22:57

Streamlining CX in the Merchant Services Ecosystem

OvationCXM

Shared 2 years ago

21 views

1:31

Putting the AI in Customer Experience

OvationCXM

Shared 2 years ago

191 views

3:43

Pre-built CX platform vs. customizing legacy platforms vs. building from scratch

OvationCXM

Shared 2 years ago

5 views

2:01

What are the factors to consider when using AI in customer experience?

OvationCXM

Shared 2 years ago

14 views

4:26

Weighing the total cost of ownership of a CXM platform

OvationCXM

Shared 2 years ago

5 views

1:43

What are the advantages of using a pre-built CX management software?

OvationCXM

Shared 2 years ago

3 views

4:41

How will AI impact customer experience delivery?

OvationCXM

Shared 2 years ago

16 views

2:50

Agile CX Technology vs Hard-coded Solutions?

OvationCXM

Shared 2 years ago

11 views

2:40

CRM vs.CXM: Managing Multi-Product Journeys

OvationCXM

Shared 2 years ago

11 views