Hey, apologies in advance for slower postings from here - I'm hitting issues with uploads processing improperly. I've attempted to get assistance from YouTube staff, but unfortunately they seem to be unforthcoming with assistance - which's a shame, because this's a massive technical issue their end.
The long story short is - a few longer 8K60 soundtrack uploads are simply not processing. They cap out at 1080p60, even though the source material uploaded to the servers is 8K60. They're not even processing 1440p60 or 4K60 versions. To make things even more frustrating, these videos actually take from 2ish days to a week to actually process before I can actually find out they broke.
I don't know how to contact anybody to get this issue investigated. So unfortunately - there's going to be videos that had a lot of work put into them, that will wind up simply not being posted here. :( If anybody does know how to get this looked at, please let me know. This is just as much a problem for me, as it is a problem for the YouTube team.
Flygon
Hey, apologies in advance for slower postings from here - I'm hitting issues with uploads processing improperly. I've attempted to get assistance from YouTube staff, but unfortunately they seem to be unforthcoming with assistance - which's a shame, because this's a massive technical issue their end.
The long story short is - a few longer 8K60 soundtrack uploads are simply not processing. They cap out at 1080p60, even though the source material uploaded to the servers is 8K60. They're not even processing 1440p60 or 4K60 versions. To make things even more frustrating, these videos actually take from 2ish days to a week to actually process before I can actually find out they broke.
I don't know how to contact anybody to get this issue investigated. So unfortunately - there's going to be videos that had a lot of work put into them, that will wind up simply not being posted here. :(
If anybody does know how to get this looked at, please let me know. This is just as much a problem for me, as it is a problem for the YouTube team.
4 years ago | [YT] | 12