Why is AI a BA's companion? Why BAs must make friends with AI?
Though we cannot completely rely on whatever AI tools spit out at this time, they can be your companions to trigger some ideas, and they can do some real heavy lifting for you. As a BA, while you need to use the AI tools responsibly, you need to learn to prompt them effectively, too, to get the best possible output. The way we work in this industry is quickly turning towards becoming AI-first or AI-enabled.
Here are the top 11 things BAs should know about using AI in their work.
1. AI is not a tool; it’s a thinking partner. Learn to use it the way you’d bounce ideas off a colleague. When you’re stuck defining a process or framing a problem, AI can help you look at it from different angles.
2. Use AI to validate your logic. When you document a requirement or workflow, ask AI: “What could go wrong here?” It’ll point out gaps you missed. You stay sharp, not overconfident.
3. AI can make you faster, not careless. It can draft a process flow, acceptance criteria, or problem statement — but it’s still your judgment that makes it business-ready. Don’t delegate thinking; use AI to stress-test it.
4. When data is messy or incomplete, AI can help you find patterns. Use it to summarise large text feedback, group customer pain points, or extract keywords from transcripts. That’s not automation, that’s better listening.
5. AI helps you prepare smarter questions. Before a stakeholder workshop, ask AI: “What should I ask if I’m studying this process?” You’ll walk in more prepared and structured.
6. AI expands your domain knowledge quickly. If you’re new to healthcare, insurance, or logistics, use AI to explain core processes, terminologies, and common KPIs. You’ll sound confident faster. This is my personal experience.
7. AI can help you see trade-offs. When multiple solutions emerge, ask AI to list pros and cons based on cost, complexity, and impact. It helps structure discussions objectively.
8. Use AI to document better, not more. The goal is not to create 50 pages faster; it’s to clarify thinking faster. AI can help you shorten, simplify, and rephrase your documents for different audiences.
9. AI doesn’t replace human sense. It doesn’t know your stakeholders’ mood, politics, or hidden agendas. That’s your job. Combine AI insights with emotional intelligence, that’s the winning mix. Use AI to your advantage. Effective prompting is essential. You are the ultimate judge.
10. Make AI your assistant in problem discovery. When stakeholders say, “We need automation,” ask AI to suggest “what business problems usually cause this statement.” You’ll uncover root causes, not just requests.
11. Be curious, not intimidated. You don’t have to “learn AI”, just learn to use it in your BA flow. That's the first step.
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Why is AI a BA's companion? Why BAs must make friends with AI?
Though we cannot completely rely on whatever AI tools spit out at this time, they can be your companions to trigger some ideas, and they can do some real heavy lifting for you. As a BA, while you need to use the AI tools responsibly, you need to learn to prompt them effectively, too, to get the best possible output. The way we work in this industry is quickly turning towards becoming AI-first or AI-enabled.
Here are the top 11 things BAs should know about using AI in their work.
1. AI is not a tool; it’s a thinking partner. Learn to use it the way you’d bounce ideas off a colleague. When you’re stuck defining a process or framing a problem, AI can help you look at it from different angles.
2. Use AI to validate your logic. When you document a requirement or workflow, ask AI: “What could go wrong here?” It’ll point out gaps you missed. You stay sharp, not overconfident.
3. AI can make you faster, not careless. It can draft a process flow, acceptance criteria, or problem statement — but it’s still your judgment that makes it business-ready. Don’t delegate thinking; use AI to stress-test it.
4. When data is messy or incomplete, AI can help you find patterns. Use it to summarise large text feedback, group customer pain points, or extract keywords from transcripts. That’s not automation, that’s better listening.
5. AI helps you prepare smarter questions. Before a stakeholder workshop, ask AI: “What should I ask if I’m studying this process?” You’ll walk in more prepared and structured.
6. AI expands your domain knowledge quickly. If you’re new to healthcare, insurance, or logistics, use AI to explain core processes, terminologies, and common KPIs. You’ll sound confident faster. This is my personal experience.
7. AI can help you see trade-offs. When multiple solutions emerge, ask AI to list pros and cons based on cost, complexity, and impact. It helps structure discussions objectively.
8. Use AI to document better, not more. The goal is not to create 50 pages faster; it’s to clarify thinking faster. AI can help you shorten, simplify, and rephrase your documents for different audiences.
9. AI doesn’t replace human sense. It doesn’t know your stakeholders’ mood, politics, or hidden agendas. That’s your job. Combine AI insights with emotional intelligence, that’s the winning mix. Use AI to your advantage. Effective prompting is essential. You are the ultimate judge.
10. Make AI your assistant in problem discovery. When stakeholders say, “We need automation,” ask AI to suggest “what business problems usually cause this statement.” You’ll uncover root causes, not just requests.
11. Be curious, not intimidated. You don’t have to “learn AI”, just learn to use it in your BA flow. That's the first step.
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