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A user reports their Windows 10 workstation is experiencing frequent, random crashes (BSODs). The technician suspects a newly installed device driver is the cause. Which utility would be the BEST to use to view a chronological log of system errors and identify the faulty driver?

1 week ago | [YT] | 40



@AlexEwan1

Spoiler alert (i.e. the correct answer) C. Event Viewer. Its my go to place for general logs when troubleshooting a Windows device. If I want logs pertaining to a specific app for example I would look for logs files specifically related to that app but this is not the case in this instance. I'd be looking for a recurring error code or message as a starting point when troubleshooting. In the case of a BSOD there may also be an error message or code on the actual blue screen itself.

6 days ago (edited) | 0