🚀 Add AgentForce to Experience Cloud 🌍 | Route Chats to Live Agent in Real-Time 💬👨💼
🎯 In this step-by-step guide, you'll learn how to add AgentForce to your Salesforce Experience Cloud site and route customer messages directly to a Live Agent using Omni-Channel
✅ Enabling AgentForce in Salesforce ✅ Embedding it into an Experience Cloud Site ✅ Setting up Chat Button, Deployment, and Omni-Channel Routing ✅ Ensuring conversations go directly to Live Agents ✅ Testing and verifying the end-to-end flow
Salesforce Craftsmanship
🚀 Add AgentForce to Experience Cloud 🌍 | Route Chats to Live Agent in Real-Time 💬👨💼
🎯 In this step-by-step guide, you'll learn how to add AgentForce to your Salesforce Experience Cloud site and route customer messages directly to a Live Agent using Omni-Channel
✅ Enabling AgentForce in Salesforce
✅ Embedding it into an Experience Cloud Site
✅ Setting up Chat Button, Deployment, and Omni-Channel Routing
✅ Ensuring conversations go directly to Live Agents
✅ Testing and verifying the end-to-end flow
1 month ago | [YT] | 1