Here is an UPDATE on my broken Mini 5 Pro. I completed the DJI CARE EXPRESS application on Monday morning (last week). DJI sent me a UPS return authorization that same Monday night. I dropped off the Mini 5 Pro at UPS the following day (Tuesday). DJI called me on Wednesday to say they had received it. On Friday UPS delievered a Brand "Shiny" New Mini 5 Pro to my door. Then on Monday DJI called to ask if the drone was working fine and I said I had not had the time to try it, so they then opened a ticket for me to use, just in case it is not working satisfactorily. Yes, I'm certainly impressed with the service so far.
CAPTAIN DRONE
Here is an UPDATE on my broken Mini 5 Pro. I completed the DJI CARE EXPRESS application on Monday morning (last week). DJI sent me a UPS return authorization that same Monday night. I dropped off the Mini 5 Pro at UPS the following day (Tuesday). DJI called me on Wednesday to say they had received it. On Friday UPS delievered a Brand "Shiny" New Mini 5 Pro to my door. Then on Monday DJI called to ask if the drone was working fine and I said I had not had the time to try it, so they then opened a ticket for me to use, just in case it is not working satisfactorily. Yes, I'm certainly impressed with the service so far.
3 weeks ago | [YT] | 19