AI Powers China’s 2025 “Double 11” as Smart Commerce Takes the Lead
China’s 2025 “Double 11” shopping festival has become a national showcase of AI-driven innovation, marking a new era for intelligent commerce. This year, leading platforms like Tmall and JD.com fully integrated AI across coupon distribution, logistics, consumer insights, and merchant operations—revealing how deeply smart technologies now shape China’s retail economy.
Tmall utilized AI-powered decision models to optimize over 50 billion yuan in shopping coupons, boosting redemption by 15%. JD.com combined large AI models with robotic logistics for the first time, improving delivery efficiency by 20% through intelligent route planning and coordinated automation.
AI also powered a major leap in data intelligence. Alibaba expanded its AI infrastructure fortyfold, enhancing consumer behavior analysis and improving product recommendation accuracy by 25%. Meanwhile, JD merchants deployed AI-generated digital humans to interact with consumers in real time—raising conversion efficiency by 31% and issue resolution accuracy to 98%.
Experts highlight this year’s Double 11 as a turning point where AI became the engine of China’s smart retail transformation—streamlining supply chains, strengthening personalization, and reducing costs. With AI deeply embedded in every stage of the commerce ecosystem, China’s e-commerce sector is setting a global benchmark for digital intelligence and sustainable growth.
Read the full article here: https://chinatechhub.com/ai-powers-chinas-2025-double-11-as-smart-commerce-takes-the-lead/
China Tech Hub
AI Powers China’s 2025 “Double 11” as Smart Commerce Takes the Lead
China’s 2025 “Double 11” shopping festival has become a national showcase of AI-driven innovation, marking a new era for intelligent commerce. This year, leading platforms like Tmall and JD.com fully integrated AI across coupon distribution, logistics, consumer insights, and merchant operations—revealing how deeply smart technologies now shape China’s retail economy.
Tmall utilized AI-powered decision models to optimize over 50 billion yuan in shopping coupons, boosting redemption by 15%. JD.com combined large AI models with robotic logistics for the first time, improving delivery efficiency by 20% through intelligent route planning and coordinated automation.
AI also powered a major leap in data intelligence. Alibaba expanded its AI infrastructure fortyfold, enhancing consumer behavior analysis and improving product recommendation accuracy by 25%. Meanwhile, JD merchants deployed AI-generated digital humans to interact with consumers in real time—raising conversion efficiency by 31% and issue resolution accuracy to 98%.
Experts highlight this year’s Double 11 as a turning point where AI became the engine of China’s smart retail transformation—streamlining supply chains, strengthening personalization, and reducing costs. With AI deeply embedded in every stage of the commerce ecosystem, China’s e-commerce sector is setting a global benchmark for digital intelligence and sustainable growth.
Read the full article here: https://chinatechhub.com/ai-powers-chinas-2025-double-11-as-smart-commerce-takes-the-lead/
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