1:21
Four Data Analysis Basics
ASQ
0:57
Quality Tool for Coaches
1:32
Quality Tool: Lotus Flower Diagram
1:19
Quality Tool: Design of Experiments
0:54
Fishbone Diagram
1:25
Brainstorming
1:41
Quality Tool - TRIZ
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QTools / PDSA
4:57
Benchmarking
4:32
Root Cause Analysis and the Scientific Method
LIVE
[Private video]
