2:39
They Keep Saying “Still in Transit.” Here’s What to Say.
Service Whisperer™
2:03
Your Refund Says “Processed.” Your Bank Says Otherwise.
2:41
How To Handle Customer Service When They Can’t Find Your Complaint
2:13
Why Do Customer Service Interactions Suddenly Become Personal?
3:10
How To Get Customer Service to Call You Back
They Closed the Case Before Fixing the Problem.
3:25
What To Do When Customer Service Gives You Different Answers
2:59
How To Get a Customer Service Rep’s Name When They Refuse
2:23
Customer Service Keeps Transferring You? Say This.
How To Get Companies To Respond
3:38
How To Get A Refund Without A Receipt
3:14
Customer service won’t let you speak to a manager? Do this first.
3:49
How To Get Past “It’s Our Policy”
