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4 pillars of a Loyalty Strategy to Drive Growth in Tourism Companies - PERS by eXplorins

How to Keep Customers Coming Back: Proven Strategies to Boost Retention

The Winning Promise by Fred Reichheld

The Ruthless Way To Earn Loyalty — Machiavelli

Brooks Running’s Experiential Loyalty Strategy: A Cross Functional Approach to Community and Growth

Make Them Loyal Without Force or Fear | Machiavelli’s Secrets

The BIG Mistake Costing Small Businesses Thousands in Lost Profit (and How to Fix It Fast)

H&M’s 2024 digital playbook | Jenn Volk on brand storytelling, CX, and omnichannel strategy

How Pet Supermarket went omnichannel | Matt Ezyk on tech, loyalty & scaling ecommerce from retail

DIA Experience | Loyalty Campfire Munich 2025

"Unlock the Secret to Make Them Obsessed: Oprah Winfrey’s Guide to Captivating Anyone!"