What Are Your Strengths - Interview Question for Customer Service

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Have you ever had to escalate an issue? How did you handle it? Technical Support Interview Question

How do you handle a user who is angry or frustrated? Technical Support Interview Question and answer

How do you stay current with new technologies and updates? Technical Support Interview Question

How would you explain a technical issue to a non-technical user?Technical Support Interview Question

What makes you a great fit for this technical support role? IT Support Interview Question

What is the importance of documentation in IT support?

How do you prioritize multiple support tickets with similar urgency?

How would you respond to a security breach or suspected phishing attack?

Can you describe your troubleshooting process for solving technical issues?

How do you handle a user who is frustrated or angry about a technical problem?

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