Tekmatix is your all-in-one CRM and business platform: www.tekmatix.com/
The Tekmatix channel shares demos and tutorial videos on how to utilise Tekmatix to its full advantage.


TekMatix

🚨 Running Google Ads through Tekmatix? This update could save you a LOT of clicking.

You can now bulk add Positive AND Negative Keywords directly to your Google Ads campaigns inside Tekmatix 🙌

Instead of entering keywords one by one, you can:

✨ Paste an entire keyword list at once
✨ Separate keywords by commas or new lines
✨ Add more than 40 keywords
✨ Automatically remove duplicates + blank spaces
✨ Choose your preferred keyword match type
✨ Add everything to your Ad Group in just a few clicks

Already have your keyword research sitting in a spreadsheet or doc?

Copy. Paste. Done. 👏

And don't sleep on those Negative Keywords either—they can help prevent your ads from appearing for irrelevant searches and reduce wasted ad spend.

Less repetitive admin. More time actually running your business.

Want to see exactly how to bulk add your keywords inside Tekmatix?

👉 Read the full tutorial:
tekmatix.com/blog/b/bulk-add-google-ads-keywords-t…

#Tekmatix #GoogleAds #GoogleAdsTips #GoogleAdvertising #DigitalMarketing #OnlineBusiness #SmallBusinessMarketing #AdManager #GoogleSearchAds #KeywordResearch #MarketingAutomation #BusinessGrowth

21 hours ago | [YT] | 0

TekMatix

How to Enable the New TikTok Lead Ads Marketplace Integration in Tekmatix

TikTok Lead Ads just got an upgrade inside Tekmatix 👀

Tekmatix has moved its TikTok Lead Ads integration to a new Marketplace-based framework — giving you a more secure, scalable, and future-ready way to connect TikTok with your Tekmatix account.

The best part? If you already use TikTok Lead Ads, you don’t need to rebuild your workflows or reconnect everything. Your existing setup can keep running as normal while the new framework rolls out.

So what does the upgrade mean for you?

✨ Stronger security for new TikTok connections
✨ A more reliable and scalable integration
✨ A better foundation for future TikTok features
✨ Preparation for managing multiple TikTok accounts within one Tekmatix location in the future
✨ Existing workflows and automations can continue running

Want to try the new integration early?

Head to your Tekmatix account → open your location → go to Labs → find the TikTok Lead Ads Marketplace integration → enable it.

Then follow the new Marketplace connection flow when adding a new TikTok Lead Ads account.

This update might be happening mostly behind the scenes right now, but it’s laying the groundwork for much more flexibility with TikTok Lead Ads in Tekmatix. 🚀

👉 Read tekmatix.com/blog/b/enable-tiktok-lead-ads-marketp…

#Tekmatix #TikTokLeadAds #TikTokAds #LeadGeneration #DigitalMarketing #MarketingAutomation #TikTokMarketing #MarketingTools #BusinessAutomation #OnlineBusiness #LeadGen #SocialMediaMarketing #TikTokForBusiness #AutomationTools #MarketingTech

3 days ago | [YT] | 0

TekMatix

Tekmatix Update: WhatsApp Username Contacts Are Now Captured Automatically

🚨 WHATSAPP IS CHANGING — but Tekmatix is already ready for it.

WhatsApp is rolling out usernames, which means people may soon be able to message your business WITHOUT sharing their phone number.

And if your first thought was…

“Wait… then how am I supposed to capture that person as a lead? 👀”

Here’s the good news:

Tekmatix can now automatically capture eligible new WhatsApp contacts who message your business using a username — even when their phone number isn’t provided.

Instead, Tekmatix can create their contact using their:

✨ WhatsApp username
✨ Business-Scoped User ID (BSUID)

That BSUID gives Tekmatix a stable way to associate the customer with their contact record and keep the conversation connected inside your CRM.

And the BEST part?

You don’t need to change your existing setup. 🙌

Your existing:

→ Phone-number messaging
→ Contact imports
→ WhatsApp contacts
→ Conversation histories
→ Workflows
→ Automations

…can continue working as normal.

This update primarily matters when a brand-new customer messages your business using a WhatsApp username and WhatsApp doesn’t provide their phone number.

Instead of potentially losing that enquiry, Tekmatix can capture the contact using the information WhatsApp does provide.

More privacy for your customers WITHOUT creating a giant hole in your lead-management process? 👏👏👏

WhatsApp usernames are being rolled out gradually by Meta, so availability will depend on your region.

Want the full breakdown of how it works, what a BSUID is, what changes (and what DOESN’T), plus answers to the most common questions?

👉 Read the full Tekmatix update here: tekmatix.com/blog/c/whatsapp-templates/b/whatsapp-…

And save this post if WhatsApp is part of your sales or follow-up strategy — you’ll want to know how this works as usernames roll out to more regions. 🔥

4 days ago | [YT] | 0

TekMatix

How to Set Fixed-Rate Billing for Conversation AI and Voice AI in Tekmatix

AI is getting easier to sell — and easier for your clients to understand. 👏

Tekmatix has introduced fixed-rate billing for Conversation AI and Voice AI, giving you more control over how you package and price AI services.

Instead of trying to explain tokens, fluctuating usage costs, or percentage markups to your clients, you can now set a clear price per AI interaction.

For example:

Your Conversation AI handles a message → your client is charged $0.50.

Simple. Predictable. Easy to explain.

And you’re not locked into one pricing model.

You can use fixed-rate billing for Conversation AI, keep markup-based billing for Voice AI, set different rates for different clients, and adjust your pricing as your services grow.

This can be especially useful if you’re packaging AI into services like:

✨ AI chatbots
✨ Lead follow-up
✨ Customer support
✨ Voice AI receptionists
✨ Appointment booking
✨ Automated sales follow-up
✨ Managed AI packages

One important thing to remember: your underlying Tekmatix AI costs are still based on actual usage.

So before setting your fixed rate, make sure you understand your average costs and build in enough margin to protect your profit.

The goal isn’t just to add AI to your offer.

It’s to turn AI into a service that’s easy for your clients to understand, easy for you to sell, and profitable to deliver.

Want to see exactly how to set it up?

👉 Read: tekmatix.com/blog/b/fixed-rate-ai-billing-tekmatix

#Tekmatix #ConversationAI #VoiceAI #AIAutomation #AIBilling #SaaS #AIReseller #AgencyOwners #AutomationAgency #AIForBusiness

5 days ago | [YT] | 0

TekMatix

Tekmatix Update: Marketing Audit Reports Now Detect AI Studio Websites

🚨 Tekmatix just made your Marketing Audit Reports even smarter.

You can now detect when a prospect’s website was built using AI Studio — automatically.

Why should you care?

Because knowing a prospect HAS a website is one thing.

Knowing what’s powering it can completely change the sales conversation. 👀

Tekmatix Marketing Audit Reports can now detect:

→ WordPress
→ LeadConnector
→ AI Studio
→ Webflow
→ Wix
→ Squarespace
→ Framer

That means before you even start a conversation with a prospect, you can have more insight into their current website setup — and potentially spot opportunities for:

✨ Website migrations
✨ Redesigns
✨ Technology upgrades
✨ Better recommendations
✨ More informed sales conversations

And the best part?

AI Studio detection is already enabled by default for both Free and Premium Prospecting users.

No extra setup required. 🙌

Want to see exactly how it works and where you can manage the setting?

👉 Read the full Tekmatix update here: tekmatix.com/blog/b/marketing-audit-reports-detect…

#Tekmatix #TekmatixUpdate #Prospecting #MarketingAgency #DigitalMarketing #LeadGeneration #WebsiteAudit #SalesProspecting #MarketingTools #AITools

6 days ago | [YT] | 0

TekMatix

Tekmatix Update: Slack Integration Moves to the Marketplace

🚨 Tekmatix + Slack just got an upgrade.

Slack is officially moving to the Tekmatix Marketplace framework — giving you stronger security, improved reliability, and a better foundation for future Slack features.

And if you’re already using Slack with Tekmatix? You don’t need to change a thing. 🙌

Your existing connections, workflows, and automations will continue working as expected.

With the update, you’ll get:

🔒 Enhanced security through Marketplace authentication
⚡ A more reliable, scalable Slack integration
🔄 Compatibility with your existing workflows
🚀 A stronger foundation for future Slack features

Want to try the new integration early?

Head to Tekmatix → Sub-Account Settings → Labs and enable the updated Slack Marketplace integration.

Small change on the surface. BIG upgrade behind the scenes.

👉 Read the full Tekmatix Update here:tekmatix.com/blog/b/tekmatix-slack-integration-mar…

#Tekmatix #SlackIntegration #Automation #BusinessAutomation #TekmatixUpdates

1 week ago | [YT] | 0

TekMatix

Localised Ringback Tones for International Calls

A tiny detail can make a BIG difference in whether an international customer thinks, “Yep, this feels legit”… or “Ummm… why does this call sound weird?” 👀📞

Tekmatix just rolled out Localised Ringback Tones for International Calls 🌎

That means when calls are forwarded, routed through an IVR, transferred by Voice AI, or made outbound through Tekmatix, customers can hear the familiar ringback tone they’d expect in their own country.

And it all happens automatically.

Why does that matter?

Because customer experience starts before anyone even answers the phone.

A familiar ringback tone can help:
✨ Make international calls feel more local
✨ Reduce confusion during transfers
✨ Create smoother IVR + Voice AI handovers
✨ Give your business a more polished experience
✨ Build trust from the very first ring

And this update currently supports 37 countries.

It’s one of those behind-the-scenes updates that sounds small… but when you’re running a global business, the small details are often what make the experience feel professional.

Want to see exactly how it works and where localised ringback tones apply?

👉 Read the full update at tekmatix.com/blog/b/localised-ringback-tones-inter…

#Tekmatix #TekmatixUpdate #BusinessAutomation #InternationalBusiness #VoiceAI #PhoneAutomation #IVR #CustomerExperience #BusinessPhoneSystem

1 week ago | [YT] | 0

TekMatix

How to Configure Audio Devices for Web Dialler Calls in Tekmatix

Your calls. Your audio. Your setup. 🎧☎️

Making and receiving calls through the Tekmatix Web Dialler just got more flexible.

With the new Audio Device Settings, you can choose exactly how you want your calls to work—without constantly changing your computer’s system-wide settings.

You can now:

🎧 Choose your preferred speaker for call audio
🔔 Set an additional device to ring for incoming calls
🎙️ Select the microphone you want to use
🔊 Test your speakers before saving
📶 Check your microphone with a live volume meter

So, for example, you can take calls privately through your headset while having incoming calls ring through your computer speakers—because missing a call simply because your headset was sitting on your desk? Not ideal. 😅

The feature is currently available through Tekmatix Labs, and Chrome or Edge is recommended if you want the full multi-device experience.

Want to get yours set up?

👉 Read the full step-by-step guide at
tekmatix.com/blog/b/configure-audio-devices-web-di…

Save this post for when you’re ready to configure your calling setup. 🔖

#Tekmatix #WebDialler #TekmatixTips #CRM #BusinessAutomation #CallManagement #SmallBusinessTools #OnlineBusiness

1 week ago | [YT] | 0

TekMatix

How to Unpublish a Single Funnel or Website Page in Tekmatix

Your Google Business Profile posts 🤝 your social content calendar.

If you’re tired of jumping between Google Business Profile and your other social channels just to figure out what’s been posted where, Tekmatix just made things a whole lot simpler.

With Google Business Profile Post Sync, you can bring supported GBP posts directly into Tekmatix Social Planner so you can see more of your content activity in ONE place.

That means you can:

✨ Import existing Google Business Profile posts
✨ See them alongside your other scheduled + published content
✨ Bring over supported text, images, CTAs, events + offers
✨ Automatically refresh supported GBP content every 24 hours
✨ Pull in posts from the last 30 days—and potentially up to 365 days
✨ Clone supported text-only + single-image posts
✨ Spend less time hopping between platforms

And if you manage multiple brands or business locations? 👀 This can make keeping track of your content SO much easier.

The feature is currently available through Labs and needs to be enabled for each applicable location.

Ready to set it up?

Head to Marketing → Social Planner → Settings → Google Business Profile Post Sync.

Want the full walkthrough + everything you need to know before turning it on?

👉 Read the full guide at tekmatix.com/blog/b/google-business-profile-post-s…

#Tekmatix #GoogleBusinessProfile #SocialPlanner #SocialMediaManagement #GoogleBusinessProfileTips #ContentPlanning #SocialMediaAutomation #LocalBusinessMarketing #MarketingAutomation

1 week ago | [YT] | 1

TekMatix

💸 9 ways to keep your Tekmatix usage costs down

Usage-based billing means one important thing: you have control over what you spend.

And a few small changes can make a surprisingly big difference.

Here are 9 places to check 👇

1️⃣ Remove emojis from SMS where possible — one emoji can change the encoding and increase the number of billable segments.

2️⃣ Keep SMS messages short — extra segments add up quickly when you are sending to thousands of contacts.

3️⃣ Use email for newsletters, nurture campaigns and general updates. Save SMS for messages that genuinely need immediate attention.

4️⃣ Think twice before sending MMS, especially in Australia where the cost is significantly higher.

5️⃣ Verify your email list before large campaigns so you are not paying to send to invalid addresses.

6️⃣ Audit premium workflow actions. Old webhooks, ChatGPT steps, Slack actions and Google Sheets actions can quietly keep running.

7️⃣ Release phone numbers you no longer use. If the campaign ended months ago, the number may still be billing every month.

8️⃣ Start with ONE AI tool instead of switching everything on at once. Test it, check your actual usage, then expand.

9️⃣ Set a sensible wallet auto-recharge amount — and review your transaction history regularly.

The goal isn’t to use Tekmatix less.

It’s to make sure you’re only paying for the things that are actually helping your business. 🙌

👉 Read the full breakdown, examples and cost-saving tips:
tekmatix.com/blog/b/reduce-tekmatix-usage-costs

#Tekmatix #TekmatixTips #CRM #BusinessAutomation #MarketingAutomation #SMSMarketing #EmailMarketing #WorkflowAutomation #AIForBusiness #BusinessTools #SmallBusinessTips

1 week ago | [YT] | 0