I Design My Life

This Diwali, let’s light up not just our homes — but our businesses too! 💡

May the festival of lights bring you clarity, growth, and system-driven success.
Here’s wishing all MSME business owners a Diwali filled with prosperity, progress, and peace of mind. 🌟


Let’s make the coming year about growth with systems, not struggle with chaos.


🪔 Happy Diwali from Sumit Agarwal & Team – I Design My Life 🪔


#happydiwali #businesscoach #msmebusiness #idesignmylife #sumitagarwal #festivaloflights #businessgrowth #indianbusinessowners

2 weeks ago (edited) | [YT] | 4

I Design My Life

How often do you review Employee Performance?

5 months ago | [YT] | 2

I Design My Life

“Team ko follow-up ka matlab hi nahi pata… aur owner sochta hai sales kyun nahi ho rahi!”

📉 Most MSMEs lose sales not because of bad products — but because they give up after 1-2 follow-ups.
💡 Truth: It takes 7 interactions (7-Touch Rule) to convert a lead into a paying customer!

Here’s the winning follow-up strategy:
1️⃣ Intro message (WhatsApp/Email)
2️⃣ Connection call
3️⃣ Share case study/testimonial
4️⃣ Send a value-packed tip or guide
5️⃣ Offer a limited-time incentive
6️⃣ Direct ask to close the deal
7️⃣ Final reminder – Stay on their radar

🚫 No reply ≠ No interest
✅ Keep showing up = More sales!

Want your sales team to convert more leads using this simple system?
👉 Follow us! ‪@SumitAgarwalBusinessCoach‬

#sumitagarwal #idesignmylife #salestips #msmegrowth #salesfollowup #businessconsulting

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6 months ago | [YT] | 22

I Design My Life

🚀 Increase Your Sales TODAY with the Loss Aversion Strategy!

Customers fear missing out more than they desire to gain something new. That’s why "Only 2 spots left!" works better than "Join anytime."

✅ Use the L.U.R.E. Sales Urgency Formula:
🔹 L – Limited Availability ("Only 3 spots left!")
🔹 U – Urgent Action ("Offer expires in 24 hours!")
🔹 R – Risk-Free Trial ("Try before you buy!")
🔹 E – Emotional Trigger ("Most businesses regret missing this!")

💡 Example:
❌ "Get a ₹5,000 discount today!"
✅ "If you don’t act today, you’ll lose ₹5,000 in savings!"

🔥 Create urgency & boost conversions instantly! Save this & follow ‪@SumitAgarwalBusinessCoach‬ for more sales growth tips! 🚀

#sumitagarwal #idesignmylife #salesgrowth #fomo #msmebusiness #marketingstrategy

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7 months ago | [YT] | 17

I Design My Life

🚨 STOP Giving Too Many Discounts – It’s Killing Your Profits!

Many MSME owners think discounts are the only way to close a sale. Wrong! Customers buy because of VALUE, not just lower prices!

✅ Use the V.A.L.U.E. Closing Formula:
🔹 V – Verify Needs (Understand customer problems)
🔹 A – Address Pain Points (Show how your product solves them)
🔹 L – Leverage Social Proof (Use testimonials & case studies)
🔹 U – Upsell Smartly (Bundle related products)
🔹 E – Emphasize Urgency (Limited stock, exclusive deals)

💡 Example:
❌ Customer: "Can you give me a 20% discount?"
✅ You: "Instead of lowering the price, I can offer free installation & priority support. Would that work?"

🔥 Shift from discounts to value & watch your sales grow! Save this & follow ‪@SumitAgarwalBusinessCoach‬ for daily sales insights! 🚀

#sumitagarwal #idesignmylife #salesgrowth #nodiscountselling #msmebusiness #valueselling

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7 months ago | [YT] | 18

I Design My Life

🚀 Increase Repeat Sales by 50% – Fix Your Complaint Handling!

Did you know? 75% of MSMEs lose repeat customers due to slow complaint resolution! 😨

✅ Use the C.A.R.E. System to solve this FAST:
🔹 C - Categorize complaints (Urgent / Non-Urgent)
🔹 A - Assign a responsible person for each issue
🔹 R - Resolve complaints within 48 hours max
🔹 E - Evaluate weekly & find recurring issues

💡 Example: Complaint Resolution Matrix
📌 Delivery Delay → Fix in 24 hrs (Logistics Team)
📌 Defective Product → Resolve in 48 hrs (Customer Support)

🔥 Track & Fix Complaints with a Complaint Tracker!
✔️ Assign clear ownership
✔️ Track status (Pending, In Progress, Resolved)
✔️ Identify patterns & improve service

📢 Set up this system & stop losing customers!
Comment “CARE” if you want a free Complaint Resolution Tracker template!

👉 Follow ‪@SumitAgarwalBusinessCoach‬ for daily business growth insights! 🚀

#sumitagarwal #idesignmylife #customerretention #msmegrowth #businesssuccess #customerservice

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7 months ago | [YT] | 24

I Design My Life

🔥 Losing Customers = Losing Money!

80% of MSMEs focus only on getting new customers but forget to retain them! Acquiring a new customer costs 5X more than keeping an existing one. Here’s how to turn first-time buyers into loyal, repeat customers:

✅ 5-Step Customer Retention Formula:
1️⃣ Personalized Onboarding – Send a warm welcome & make the buying process smooth.
2️⃣ Follow-Up Strategy – Check in after a few days & show you care.
3️⃣ Loyalty & Rewards – Offer exclusive discounts & repeat purchase benefits.
4️⃣ Upselling & Exclusive Offers – Provide added value beyond the first sale.
5️⃣ Consistent Engagement – Stay connected via WhatsApp, email & social media.

💡 Example:
A bakery offers a "Buy 2, Get 1 Free" deal for returning customers or weekly WhatsApp tips & special discounts. Small efforts = Big retention!

🚀 Want more repeat customers? Start building relationships today!
Follow ‪@SumitAgarwalBusinessCoach‬ for daily business growth strategies.

#sumitagarwal #idesignmylife #customerretention #businessgrowth #msmeindia #salestips

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7 months ago | [YT] | 15

I Design My Life

🚨 Fire These Salespeople Before They Kill Your Business! 🚨

Do you have sales reps who:
❌ Make excuses instead of closing deals?
❌ Talk too much but never follow up?

👎 3 Types of Salespeople That Hurt Your Business:

1️⃣ The Excuse Maker – "The market is slow… The leads are bad…"
🚫 Always blames the company, product, or customers!
✅ Fix: Set clear KPIs & fire those who don’t hit targets!

2️⃣ The Smooth Talker – Great in interviews, terrible at selling!
🚫 Knows how to charm YOU, but not customers.
✅ Fix: Test real sales skills before hiring!

3️⃣ The Lazy Lead Waster – Never follows up!
🚫 90% of sales happen after 5+ follow-ups, but they stop at 1-2 calls.
✅ Fix: Track follow-up rates & replace slow performers!

💡 ACTION STEP: Create a ‘Sales Performance Tracker’ to fix weak sales reps!

💬 Which type have you seen in your business? Comment below!
📲 Follow ‪@SumitAgarwalBusinessCoach‬ for daily business growth tips!

#sumitagarwal #idesignmylife #salestraining #businessgrowth #msmebusiness #salessuccess #salesmanagement

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8 months ago | [YT] | 15

I Design My Life

📊 Random Sales Targets = Missed Revenue! 🚀

Most MSME owners want to increase sales, but do you have a realistic, measurable, and achievable target? 🤔

🔹 "I want to grow my wholesale business."
🔹 "But how much? 10%? 50%?"
🔹 "I’m not sure how to calculate a target!"

💡 The Only Sales Target Roadmap You Need!

1️⃣ Set Your Revenue Goal – Define yearly revenue (₹50,00,000).
2️⃣ Break It Down – Split across products/services (Product A = ₹30L, Product B = ₹20L).
3️⃣ Set a Timeframe – Convert into monthly/quarterly targets.
4️⃣ Assign Sales Targets – Allocate by team, region, or product (Salesperson 1 = ₹2L/month).
5️⃣ Monitor & Adjust – Track conversion rates & optimize (500 leads to hit ₹10L).

🎯 Stop Guessing & Start Achieving!

💬 DM for sales strategy tips!

📲 Follow ‪@SumitAgarwalBusinessCoach‬ for more expert business insights!

#sumitagarwal #idesignmylife #salesgrowth #businesssuccess #salesstrategy #msmebusiness #revenuegoals

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8 months ago | [YT] | 25

I Design My Life

🚀 Achieve 100% Sales Target with SMART Goals!

Struggling to hit your sales targets? Set goals the SMART way!

✅ S – Specific → Define a clear target
✅ M – Measurable → Track progress easily
✅ A – Achievable → Set realistic & practical goals
✅ R – Relevant → Align with business growth
✅ T – Time-bound → Set deadlines for action

💡 Example for MSMEs:
🎯 Goal: Increase monthly sales by 20%
📊 Track: Use sales software for daily & weekly progress
📦 Feasibility: Can supply 5 more retailers with existing resources
🔗 Relevance: Sales growth fuels expansion & profits
⏳ Deadline: Achieve it within 6 months

👉 Follow @garwalBusinessCoach for expert business strategies!

#sumitagarwal #idesignmylife #salesgrowth #smartgoals #businesssuccess #msmebusiness

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8 months ago (edited) | [YT] | 21