Sips & Secrets w/ Leticia Duarte

Ever wonder what really happens when the lights go dim, the doors swing closed, and the restaurant chaos hits full throttle? In this episode, Lou and I pull back the curtain and tell the truth — the messy, hilarious, uncomfortable, sometimes toxic truth — about life in the hospitality world. We talk about the humor that keeps us sane, the customer stereotypes that are a little too accurate, the hookups and “work-only relationships” nobody admits to, and the way this industry forces you out of your shell whether you’re ready or not. We get into fights on the floor, standing up for coworkers, annoying regulars who show up at the worst times, and the secrets behind what you should NEVER order on a busy night. We talk fast money, faster spending, “this generation is soft” moments, the sounds that haunt our nightmares, and how you have to mentally armor up just to survive a slammed shift. It’s raw. It’s chaotic. It’s painfully honest. If you think you know restaurant life — you don’t… until you’ve heard this.

Welcome to Sips & Secrets — where what happens after closing time finally gets talked about.

4 days ago | [YT] | 0

Sips & Secrets w/ Leticia Duarte

Owen joins Sips & Secrets to talk about the side of restaurant life that only people in the trenches understand. From trauma-bonding with coworkers because you’re basically going to war together every shift, to why managers and owners should never lead a restaurant unless they’ve actually worked the floor, Owen breaks down what really makes (or breaks) hospitality teams.

We also dive into the future — with AI taking over industry after industry, is hospitality one of the last jobs that can’t be replaced? Or is change coming faster than anyone wants to admit?

Raw, honest, and way too relatable for anyone who’s ever worked a double and questioned their life choices.

3 weeks ago | [YT] | 1

Sips & Secrets w/ Leticia Duarte

If you’ve ever worked in a restaurant or behind a bar, this episode is going to hit home. On Sips & Secrets, we dive into what really happens when you’re dealing with bad tippers, impossible customers, chaotic shifts, and the emotional rollercoaster of working in the service industry. We talk about crying in the walk-in, smelling like food after every shift, how your mood affects your tips, and the toll bartending can take on your personal life. We also get into the heartbreak of leaving a job you loved after building close relationships with coworkers and regulars, the frustration of parents who don’t watch their kids, customers who leave tables destroyed, and why oversharing is practically a language in the restaurant world. If you love honest conversations about the service industry, mental health, burnout, and the reality of customer service, this episode is packed with stories and moments every restaurant worker will relate to.

1 month ago | [YT] | 0

Sips & Secrets w/ Leticia Duarte

In this episode of Sips & Secrets, we get real about what it’s like growing up as the boss’s daughter, learning the restaurant business from the ground up, and finding confidence in showing your personality at every table. From juggling ADHD and chaotic shifts to building genuine connections with customers and coworkers, this conversation dives into the heart of hospitality, passion, patience, and purpose. It’s a reminder that loving what you do matters, and that every story, every service, and every shift teaches you something new about yourself.

If you’ve ever worked in a restaurant, dealt with judgment, or just wanted to find your own rhythm in the chaos — this one’s for you. Grab your drink and join the conversation. 🍷

1 month ago | [YT] | 2

Sips & Secrets w/ Leticia Duarte

In this episode of Sips & Secrets, we dive into the reality of bartending, bar culture, and drinking — and how easy it is for alcohol to go from “part of the job” to something that takes over your life. We talk about how bartenders often become therapists for customers, taking on emotional weight night after night while trying to keep it together themselves. From crazy customer stories to the pressure to drink during shifts, to how addiction can sneak up slowly, this conversation gets real. If you’ve ever worked in a bar, restaurant, club, or nightlife — you know there’s a side people don’t talk about.

1 month ago | [YT] | 0

Sips & Secrets w/ Leticia Duarte

This week on Sips & Secrets by Leticia Duarte, we’re joined by Bobby Solez for a wild, unfiltered dive into the chaos of the hospitality world. 🍸 From getting arrested on the job to chasing dreams while surviving restaurant life, Bobby opens up about the real grind behind the glam — long nights, big risks, and the small wins that keep you going. We talk about what it’s like to work in this industry while trying to build something bigger, keeping your circle tight, and staying grounded when life throws you curveballs. If you’ve ever worked in a restaurant, bartended your way through your dreams, or just love hearing real stories from the trenches of hospitality — this one’s for you.

2 months ago | [YT] | 1

Sips & Secrets w/ Leticia Duarte

In this episode, we dive into manipulation, misconduct, and the price of speaking up — the uncomfortable realities that so many face in the restaurant industry and beyond. From bosses who abuse their power to the fear of being labeled “difficult” just for standing your ground, Leticia shares the emotional toll that comes with staying honest in environments built on control. This one’s for anyone who’s ever felt silenced, taken advantage of, or punished for doing the right thing. Because your story — and your voice — still matter.

2 months ago | [YT] | 0

Sips & Secrets w/ Leticia Duarte

This episode dives into miserable guests, broken boundaries, and the unfiltered reality of working in restaurants. From toxic bosses and jealous coworkers to the emotional burnout no one talks about, Leticia breaks down the side of hospitality most people never see.
If you’ve ever worked in the industry or wondered what really goes on behind the scenes, grab a drink and settle in — it’s time for some real talk.
👀 What we’re sipping on:
– Miserable guests & customer entitlement
– Setting boundaries in toxic environments
– Pretty privilege & personality clashes
– The burnout cycle of restaurant life
– Why so many finally walk away
🎙️ Sips & Secrets is your weekly dose of honesty, humor, and hospitality — shaken, not stirred.

2 months ago (edited) | [YT] | 0

Sips & Secrets w/ Leticia Duarte

Leticia sits down with Matty Ice for a wild Sips & Secrets episode packed with restaurant drama, mean bosses, and crazy ex-girlfriend stories. From nightmare shifts and toxic managers to dating disasters that sound too wild to be true — nothing is off-limits in this hilarious, unfiltered conversation.

2 months ago | [YT] | 1

Sips & Secrets w/ Leticia Duarte

Working at Crumbl Cookies isn’t what you think… On this episode of Sips & Secrets we dive into everything from behind-the-scenes jobs to the never-ending battle of Instagram Reels vs TikTok’s For You Page, and why so many people now treat TikTok as the new Google. We break down the reality of Crumbl prep (yes, it takes seven hours), talk about how coworkers become family and why that makes leaving harder, and share why high schoolers are some of the worst coworkers you’ll ever have. We also get into social media creativity, comparing the freedom of working in a coffee shop versus a restaurant, and why having a consistent schedule is so important in the food industry. And of course, we couldn’t resist debating whether matcha really just tastes like grass. If you’re into funny work stories, social media trends, and real-life conversations, this episode is packed with honesty, laughs, and secrets you won’t hear anywhere else.

3 months ago | [YT] | 0