Aspiring Better Human is a leadership advisory practice founded by Will Sullivan, a longtime museum leader and former executive at The Metropolitan Museum of Art.
This channel shares insights on visitor experience, frontline team leadership, and operational excellence within museums and cultural organizations.
Drawing on decades of experience leading teams that served over 150 million visitors and generated more than $1 billion in earned revenue, the content focuses on practical, human-centered approaches to leadership and organizational performance.
Topics include:
• Museum operations and visitor experience
• Frontline team leadership and service culture
• Organizational effectiveness and strategy
• Real-world leadership insights from the field
Learn more: www.aspiringbetterhuman.com