The podcast where work flows, buzzwords go, and transformation gets the side-eye it sometimes deserves. We share insights from the change makers, risk takers, and quietly brilliant minds behind real change – no filters, no fluff, just the good stuff.
Expect practical advice on business, digital and AI transformation, operational resilience, and tech modernisation - along with the challenges that come with replacing outdated systems and ways of working. Our focus is on sharing insights that matter: how organisations are adapting, where technology is enabling growth, and what leaders can learn from real transformation journeys.
If you’re interested in the future of work, AI in the enterprise, or building a sustainable digital transformation strategy, this podcast offers clear perspectives and actionable takeaways to help you shape what comes next.
Hosted by ServiceNow's human agents: Peter McDonnell, Chief Transformation Officer and Katrina Read, Director of Transformation APJ
The Change Agents Podcast
Nothing kills digital transformation faster than toxic leadership - and we’ve seen some doozies! Let’s discuss…
3 months ago | [YT] | 2
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The Change Agents Podcast
New episode posted: What’s the real difference between innovation and transformation—and why do so many leaders get it wrong? 🤔
In this episode, Kat and Pete break it down with simple analogies (including The Wizard of Oz 👠), real-world examples like Kodak, Netflix, and Uber, and a few laughs about gym memberships and ruby slippers along the way.
Key insights you’ll learn:
💡 Why innovation = new ways of doing things (products, services, customer experience)
💡 Why transformation = the cultural, process, and technology shifts that make innovation stick
💡 The dangers of “innovation without transformation” (and vice versa)
💡 Practical tips for executives: how to measure success, empower people, and balance both for sustainable growth
Whether you’re a CEO, business leader, or transformation strategist, this conversation will help you rethink how to drive change, embrace AI, and build future-ready organizations.
https://youtu.be/KmfxakJSgdU?si=aFMB6...
4 months ago | [YT] | 2
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The Change Agents Podcast
Last week in Wellington, Pete shared a simple truth: Trust is earned in drops, and lost in buckets.
From his Waymo experience in San Francisco to the way enterprises approach AI, the pattern is the same. Adoption isn’t just about capability. It’s about trust.
Our AI Maturity Index confirms it: excitement is high, but maturity scores are lower across ANZ. Why? Because enterprises, governments, and citizens alike are still asking:
Will AI make my work more productive or replace me?
Can I trust decisions made by algorithms I can’t see into?
How do I measure outcomes while managing risk?
Read more here >> www.linkedin.com/posts/petermcdonnell-tech-leader_…
5 months ago | [YT] | 2
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The Change Agents Podcast
New episode launching this week - we're answering the one question we get asked all the time: What's the difference between Innovation and Transformation?
5 months ago | [YT] | 2
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