RE: Why Biggest Banks Have The Worst Apps - Monzo recently released a feature that checks if you're on an active phone call when opening their app - aiming to reduce scam calls pretending to be Monzo support to get you to send them money. Incredibly simple yet effective design that came from analysing a user journey during these fraudulent calls. Another example of a very agile team at a neobank implementing clever features when compared to large incumbents. Check out my video on why the biggest banks have the worst apps if you haven't already: https://youtu.be/kbo_jiaV4Wg
Funny Business
Funny Business
Today marks 2 months of Funny Business - since then the new videos have amassed 19,000 views and 320+ new subscribers. Keep being awesome!
7 months ago | [YT] | 7
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Funny Business
RE: Why Biggest Banks Have The Worst Apps - Monzo recently released a feature that checks if you're on an active phone call when opening their app - aiming to reduce scam calls pretending to be Monzo support to get you to send them money. Incredibly simple yet effective design that came from analysing a user journey during these fraudulent calls. Another example of a very agile team at a neobank implementing clever features when compared to large incumbents. Check out my video on why the biggest banks have the worst apps if you haven't already: https://youtu.be/kbo_jiaV4Wg
7 months ago | [YT] | 7
View 1 reply