Gentle Response LLC

Beginning as a mission and ministry for church staff and volunteers, GENTLE RESPONSE is so much more than just another lecture presentation and slide show! It is a training program specifically designed to help a person develop stress inoculation, muscle memory, self confidence and confidence in other colleagues.
I spent 20 years as a police officer and I am a Certified Crisis Intervention Specialist. My team and I are based in Michigan but travel around the country.
My team and I have worked and trained with staff from a variety of backgrounds and career fields, such as schools, medical facilities, state agencies, churches and other non profits, businesses, law enforcement, security, etc. This training is very applicable, and scenarios customized, to ANY organization that has staff and volunteers who interact with people, and who may encounter a difficult person in a stressful, confrontational situation.



Gentle Response LLC

Another very productive and successful conflict de-escalation training seminar in the history book!
Now it's time to reset and get ready for a training seminar next weekend in Interlochen, MI 😃

1 day ago | [YT] | 3

Gentle Response LLC

Taking a lunch break before we go into the scenario phase at the Baxter Community Center 😃

Classroom phase emphasized basic primal human psychology, playing what I call your ACE card for effective conflict de-escalation, and tips and techniques for personal safety.

1 day ago | [YT] | 3

Gentle Response LLC

Good morning!
Do you know what day it is?!

TRAINING DAY at the Baxter Community Center !

It's going to be an awesome day of dynamic, realistic conflict de-escalation training!

#deescalationtraining #DeEscalate #DeEscalation #ProfessionalDevelopment #leadershipdevelopment

1 day ago | [YT] | 1

Gentle Response LLC

I had the chance to chat with Shanna at FBSN about my upcoming presentation on Oct 17th at the Indiana Church Security conference!
I'll be talking about the need to have a ministry mindset while playing your God-given ACE card for effective conflict de-escalation.
https://youtu.be/ffKaDBG2EUA?is=Gzm6V...

3 days ago | [YT] | 4

Gentle Response LLC

I will be presenting at the Indiana Church Safety and Security conference on October 17th at Grace Community Church!

I will be sharing how important it is to have a ministry mindset when playing your God-given ACE card for affective conflict de-escalation!

Be sure to use the promo code "GentleResponse" for a 10% discount!

www.fbsnamerica.com/events/indiana-church-security…

6 days ago | [YT] | 7

Gentle Response LLC

The Baxter Community Center in Grand Rapids has had a handful of new people come in since my team and I were last there about 3 years ago.

Of the 40 people who will be going through de-escalation training next week about 30 are all new people. This will be a good refresher and a great opportunity to get everyone on the same page with basics, tips, and techniques for effective conflict de-escalation.

1 week ago | [YT] | 3

Gentle Response LLC

The 20th annual National Organization of Church Security and Safety Management™ conference has started!

I'll be presenting to the crowd later this morning before the lunch break on conflict de-escalation with a ministry mindset.

2 weeks ago | [YT] | 7

Gentle Response LLC

On my way to speak at the National Organization of Church Safety Security Management in Dallas, and I got to catch up and share a few laughs with a buddy who is the police chief at the airport. He and I were at the police academy together and colleagues for many, many, years at the Grand Rapids Police Department😄

3 weeks ago | [YT] | 6

Gentle Response LLC

Some dynamic moments during the scenario phase of de-escalation training at First Southern Baptist Church in Garden City, KS 😄

The church safety conference, I believe it was the first in, and for, the area was a success in large part because of Shad Shapland at FSBC!

Carl Chinn from the Faith Based Security Network made an appearance at the event.

Thank you to Zero 5 Safety Training and CCD Security Consulting, LLC for your partnership and bringing the heat in the scenarios!

#deescalationtraining #deescalation #CHURCHSECURITY #CHURCHSAFETY #churchministry #church #ministry #personaldevelopment #personalsafety

3 weeks ago | [YT] | 11

Gentle Response LLC

On the road again!

Catching my connecting flight to Kansas, where I'll link up with my team at first Southern Baptist Church and Garden City.
We'll do a recon and prepare for tomorrow's training seminar!

4 weeks ago | [YT] | 7