CP Utility Solutions

I’m not here to argue. I’m here to fix your heating. 🛠️📉

I turned up to a job 4 hours late (according to the tenant) to find them waiting at the door ready for a fight. I had to give them a straight choice: You can either win an argument, or you can have a working boiler.

The full 'Hostile Callout' video drops tonight at 6 PM!

POLL: How do you handle a hostile customer?
🔘 Kill them with kindness 😇
🔘 Give them an ultimatum (Like I did!)
🔘 Pack the tools and walk away 🚶‍♂️💨
🔘 Charge a 'difficult customer' tax 💸

Let me know any crazy stories below! 👇🏽

1 day ago | [YT] | 41

CP Utility Solutions

I’ll be honest... this one had me beat. 🤦🏽‍♂️ 📉

I was called to an ignition lockout. All my tests pointed to a faulty gas valve, so I replaced it. No joy. Then I tried a test PCB. Still nothing.

I was about to walk away when I happened to move my head and look 'around the corner' of the mass flow sensor. What I found was a complete freak occurrence that I never would have expected.

The full 'Impossible Fault' reveal drops tonight at 5.30!

POLL: What’s the most frustrating 'ghost fault' you’ve ever chased?
🔘 A piece of debris in the air intake
🔘 A tiny hairline crack in a sensor
🔘 A loose wire hiding behind a loom
🔘 'Infant mortality' on a brand new part

Cast your vote and let’s see if anyone can guess what was hiding in there! 👇🏽

5 days ago | [YT] | 23

CP Utility Solutions

Look at all that sludge... so why is the boiler still failing?!🤦🏽‍♂️ 📉

I spent the day powerflushing a system that’s been problematic for over a year. I pulled out a decent amount of iron oxide, take a look at those magnets!

You’d think the job was a success, but the boiler is still struggling and throwing an F28 fault code. I’ve checked the isolation, the bypass, and the flow... but I think I’ve found the 'point of no return.'

The full 'Failed Powerflush' breakdown drops tonight at 6 PM!

POLL: Why did the flush fail to fix the boiler?
🔘 Main Heat Exchanger is blocked solid
🔘 Gas valve/Ignition issue (F28)
🔘 Pump failure 🔘 The system is just 'dead' 💀

Cast your vote and let's see what we end up with 👇🏽

1 week ago | [YT] | 18

CP Utility Solutions

I’m working for free today... and it’s a tough pill to swallow...

I’ve just had to drive all the way to Enfield. This one is completely on the house, meaning I’m not making a penny today.

I thought I’d done everything right at the time, but clearly, something has failed. Was it the materials? Was it the method? Or did I just drop a massive clanger?

The full 'humbling' reveal drops tonight at 5.30!

POLL: Why do you think I’m back here for free?
🔘 I used the wrong product...
🔘 A simple oversight
🔘 Component failure
🔘 I just missed something! 🕵️‍♂️

Vote below and I’ll see you at 5.30pm for the post-mortem! 👇🏽

1 week ago | [YT] | 23

CP Utility Solutions

This makes my blood boil... how does this person call themselves an 'engineer'?! 😡📉

A customer paid good money for a circulation fix. The 'pro' turned up, threw in a new Grundfos pump, took the cash, and disappeared.

The full 'Cowboy Rescue' drops tonight at 6pm!

What's some of the worst cowboy jobs have you come across? Let me know below 👇🏽

2 weeks ago | [YT] | 19

CP Utility Solutions

I was convinced I knew what the fault was...but I was wrong. 🤦‍♂️📉

I had the boiler drained down, but the sensor was still reading a rock-solid 1 bar. I then kept clutching at straws, trying to avoid the 'big' job, only to find the fix was the most obvious thing imaginable.

Full 'I Was Wrong' video drops tonight at 6 PM!

2 weeks ago | [YT] | 12

CP Utility Solutions

Consolidating a "mixed-brand" mess. 🛠️⚡

Ran into a bit of a headache on this wiring job. The customer was struggling with a combination of Heatmiser and Hive controls. It was over-complicated, and they just wanted a simple, reliable system without needing an app for every minor adjustment.

The Solution:
1. Stripped back two unnecessary wiring centres into one clean unit.
2. Simplified the UFH—since it was a single zone, I bypassed the individual actuators and wired it directly to the zone valve. Much cleaner.
3. Ditched the "wireless" Honeywell T6R after realizing they still need a 240v hardwire (not ideal for this specific spot!).

Final Setup:
Swapped to EPH Controls—CP4 for the UFH and CP3 for the CH. Simple, effective, and back on van stock.

The Question:
Am I the only one who finds the "wireless" branding on the T6R a bit misleading for customers? It’s wireless communication, sure, but still needs a plug/wire for power! 🤦🏾‍♂️

What’s your "go-to" when a customer asks for a simple, non-app thermostat?

#heatingengineer #wiring #heating #controls #rewire

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3 weeks ago | [YT] | 16

CP Utility Solutions

I almost walked away from this one... 🚶‍♂️📉

Every test I ran on the boiler came back perfect. Strainer clear. Diverter moving. Filter clean. Yet, the boiler kept overheating every time the heating was on for more than an hour.

I was genuinely stumped until I noticed something small on the way out.

Full 'Ghost Fault' mystery drops tonight at 6 PM!

POLL: Have you ever had a boiler 'self-heal' or hide a fault from you?
🔘 Yes, it's soul-destroying!
🔘 No, I always find it eventually.
🔘 I'm dealing with one right now!

🕵️‍♂️ Vote below! 👇

3 weeks ago | [YT] | 24

CP Utility Solutions

What's wrong with this install?

Let me know below 👇🏾

Unfortunately there are people who don't understand the potential consequences of a dangerous install.

They ain't going nowhere, they right here...

#dangerous #unvented #cylinder #hotwater

3 weeks ago | [YT] | 40

CP Utility Solutions

I’m gutted. The call every engineer dreads came in this morning... 'It’s stopped working.'

Just 48 hours after I finished that complex relay and UFH workaround for the builder’s bodge, the system has already failed.

I know the 'experts' in the comments are going to have a field day with this one. Did I over-complicate it? Is my wiring at fault?

Heading back now to face the music and find out exactly where I went wrong. Full 'Recall' video drops tonight at 5.30PM!

POLL: What do you reckon happened?
🔘 A) My wiring was wrong
🔘 B) The contactor relay failed
🔘 C) A component just died
🔘 D) The builder's ghost is sabotaging me! 👻

Vote below and I'll see you at 5.30PM! 👇

3 weeks ago | [YT] | 31