CP Utility Solutions

ENGINEER VS. SKEPTICISM! 🕵🏽‍♂️⚔️

Today's video is a tough one. I found a terminal fault on an old boiler, but the customer thought I was just looking for a big payday. It's the side of the trade that really grinds you down.

Watch how I handled the situation here: 👇🏽

POLL: What’s the hardest part of delivering 'bad news' to a customer?
🔘 Their lack of trust 😤
🔘 The cost of the replacement 💸
🔘 Explaining 'Obsolete' parts 📖
🔘 Leaving them with no heating 🥶

Cast your vote and let’s discuss those awkward kitchen-table chats! 👇🏽

2 days ago | [YT] | 12

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CP Utility Solutions

ROUND 2: ENGINEER VS. THE WORCESTER! 🕵🏽‍♂️⚔️

I thought I had that airlock beaten, but the boiler had other ideas. I’m back at the job from yesterday to see if I can finally end this nightmare.

Watch the full follow-up and the final fix tonight at 6!

POLL: What’s your most common 'false friend' during a diagnosis?
🔘 Misdiagnosing air for a dead pump ⚙️
🔘 Faulty PCB vs. Stuck Valve 📉
🔘 Blocked Heat Exchanger vs. Sludge 🧱
🔘 A 'new' part that's actually DOA! 😤

Cast your vote and tell me about your worst 'come-back' job in the comments! 👇🏽

6 days ago | [YT] | 13

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CP Utility Solutions

Vaillant Support Bracket Replacement 178965

Only the second time I've done one of these, and it wasn't as bad as I thought it was going to be 👌🏾

The way I do it:
1) Remove plate
2) Remove diverter valve
3) Remove flow turbine
4) Undo hot connection
5) Undo screws on flow manifold (LEAVE THE MANIFOLD CONNECTED)
6) Undo the screws holding the bracket to the chassis
7) Manoeuvre the bracket out
8) Replace in reverse order

With any sort of job like this, the most important thing is to take your time and don't rush!

Have you done one of these before?

What's your preferred method to do these?

Let me know in the comments below 👇🏾

#vaillant #boiler #boilerrepair #gas #picoftheday

1 week ago | [YT] | 52

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CP Utility Solutions

ENGINEER VS. AIRLOCK: The Ultimate Battle! 🕵🏽‍♂️⚔️

I spent today being haunted by an open vented system that refused to circulate. Blocked feed? Air-bound exchanger? Weak pump? I’m breaking down the full diagnostic nightmare in today's video.

Watch the struggle (and the solution) here: 👇🏽

POLL: What’s your first move for a stubborn airlock?
🔘 Mains pressure back-fill 🚰
🔘 Sucking it through with a wet-vac 🧹
🔘 Cutting the H-section out ✂️
🔘 Praying to the plumbing gods! 🙏🏽

Cast your vote and tell me your best airlock-busting tips! 👇🏽

1 week ago | [YT] | 22

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CP Utility Solutions

THE SCRAP HUSTLE! 🚮💸

Ripping out old thermal stores is back-breaking work, but the trip to the scrap yard makes it all worth it. I'm showing you the weigh-in from my latest clear-out in today's video.

Live tonight at 6!

POLL: How do you handle your scrap?
🔘 Weigh it in monthly for a 'bonus' 💸
🔘 Save it all year for Christmas 🎅🏽
🔘 Give it to the apprentice/scrap man 🚚
🔘 It just piles up in the garage... 📦

Cast your vote and let me know your best scrap-run tips! 👇🏽

1 week ago | [YT] | 9

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CP Utility Solutions

Today's video is a madness. A Viessmann boiler, 6 visits from their own team, and still no hot water or heating.

POLL: Who do you trust more for a complex fault?
🔘 Independent Pro (The 'Real World' guys) 🛠️
🔘 Manufacturer Engineer (The 'Factory' guys) 🏭
🔘 A specialist diagnostic firm 🧠
🔘 I’ll just fix it myself! 📞

Cast your vote and tell me why the 'factory' guys sometimes miss the obvious! 👇🏽

2 weeks ago | [YT] | 19

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CP Utility Solutions

Is your powerflushing as efficient as it could be?

Tonight's video is a deep dive into using a Pump Head Adapter for powerflushing. It’s a game-changer for keeping the job tidy and getting the best possible flow through the system.

Check out the full setup and my top tips here: 👇🏽

POLL: What’s your biggest frustration when powerflushing?
🔘 Leaking connections 💧
🔘 Not getting enough flow 📈
🔘 How long the process takes ⏳
🔘 Messy cleanup after the job 🧹

Cast your vote and let’s talk shop in the comments! 👇🏽

2 weeks ago | [YT] | 10

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CP Utility Solutions

The worst news an engineer can give... 📉💸

I was called out for a simple E133 fault today, but what I found inside the heat exchanger was a total disaster. Despite being serviced recently, the main heat exchanger has failed and the damage is terminal.

The full diagnosis is live now! Watch it and tell me how you’d handle this one: 👇🏽

POLL: What’s the hardest part of being a heating engineer?
🔘 Breaking news of a terminal fault 📉
🔘 Finding a mistake from a previous service 🤦🏽‍♂️
🔘 Intermittent faults that won't show up 🕵🏽‍♂️
🔘 The 'I could've done it cheaper' crowd 📞

Cast your vote and let me know your toughest customer conversations below! 👇🏽

3 weeks ago | [YT] | 17

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CP Utility Solutions

NO HOT WATER FOR 10 YEARS?! 🤯🚿

I’ve seen some bad installs in my time, but this one takes the cake. Since 2012, these homeowners haven't had reliable hot water. After a decade of failed repairs, it turns out the whole system was fundamentally flawed from day one.

I’ve just finished ripping it out and replacing it with a fresh Baxi & Joule Cyclone setup to finally give them the hot water they’ve been waiting a decade for.

The full reveal and the 'Aha!' moment are live tonight at 6! 👇🏽

POLL: What’s the longest you’ve ever seen a fault go ignored?
🔘 1-2 Years — Long enough! 🗓️
🔘 5 Years — A proper nightmare 😤
🔘 10+ Years — Impossible, but true! 🤯
🔘 I’ve found stuff from the 90s... 👴🏽

Cast your vote and tell me the maddest thing you've ever found in a cylinder cupboard in the comments! 👇🏽

3 weeks ago | [YT] | 24

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CP Utility Solutions

Are we being sold overpriced 'Branded' parts? 🧐💸

In today's video, I’m showing how I save customers nearly £100 just by picking the right pump. It’s the exact same tech, just without the fancy box.

I want to know what you think is the biggest 'Brand Tax' in the trade right now.

Which of these do you think is the most expensive for a branded label? 👇🏽

POLL:
🔘 Branded Pumps (WB, Vaillant, etc.) 💧
🔘 Magnetic Filters 🧲
🔘 Smart Controls/Stats 📱
🔘 Standard Gaskets/Washers 🛠️

Cast your vote and tell me your best 'OEM' alternative in the comments! 👇🏽

1 month ago | [YT] | 10

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