The Ecommerce Coffee Break Podcast

AI Agents Explained: The Future Of Customer Experience — In this episode, we dive into how AI agents are changing customer support (CX) and operations for DTC brands.



Dom Steil, CEO and Founder of StateSet, shares how his platform automates complex tasks like warranty replacements and subscription changes while keeping a personal touch.



He explains the difference between AI agents and chatbots, how to maintain data safety and security, and why brands in hyper-scaling mode should adopt this technology to handle increased ticket volume.



📺 Watch full episode: https://youtu.be/TqFre6sZZ-Y



#AIagents #DTC #Shopify #eCommerce #CustomerSupport #SubscriptionRetention #iCommerce #AIforDTC #StateSet #BlackFridayCyberMonday #DomSteil

4 days ago | [YT] | 1

The Ecommerce Coffee Break Podcast

How To Succeed In Europe’s Fragmented Ecommerce Market — In this episode, we dive into the challenge of selling products across the diverse markets of Europe.



Nicolas Appert, CEO of Lengow, shares why Europe is a huge market of 30 small, unique countries with different rules, languages, and payment habits. He explains how localization is key, going beyond simple translation to include cultural understanding and regulatory needs like VAT and sizing.



Nicolas also reveals strategies for smaller brands to find success by working with niche marketplaces and how Lengow's automation platform helps sellers navigate this complexity to expand across the continent.



📺 Watch on YouTube: https://youtu.be/4MQChHnblg8



#EuropeECommerce #CrossBorderSelling #EcommerceStrategy #Localization #EuropeanMarketplaces #EcommAI #GlobalECommerce #MarketIntelligence #Lengow

6 days ago | [YT] | 0

The Ecommerce Coffee Break Podcast

Why Ecosystem-First Matters On Shopify — In this episode, we explore why a Shopify ecosystem-first approach is key for e-commerce growth.



Anton Ekström, an entrepreneur and expert at Iggy Agency, explains why merchants should see Shopify as a powerful operating system, not just a simple store builder.



He also shares tips on how to choose the right theme, avoid app clutter, and leverage Shopify for both B2B and DTC brands.



📺 Watch on YouTube: https://youtu.be/y-DuU48J_tU

Also available on: Apple Podcasts | Spotify | YouTube | Audible | Amazon Music | Castbox | Overcast | Podurama | Buzzsprout

1 week ago | [YT] | 0

The Ecommerce Coffee Break Podcast

How To Boost Ecommerce Retention And LTV With No-Code Mobile Apps — In this episode, we dive into the challenge of keeping customers coming back to online stores.



Gaurav Parvadiya, founder and CEO of Twinr.dev, shares how mobile apps are changing the game for brands. He explains how apps can drive engagement, repeat purchases, and long-term loyalty by reaching customers directly and offering a more personal shopping experience.



He also reveals strategies for using mobile apps to boost customer retention and explains how no-code tools make creating an app easy and affordable.



📺 Watch on YouTube: https://youtu.be/uT5iwQm2Mhw

2 weeks ago | [YT] | 1

The Ecommerce Coffee Break Podcast

Ecommerce Advertising: A Comprehensive Guide — In this podcast episode, we explore the challenges of standing out in crowded marketplaces and driving real e-commerce growth.



Noah Wickham from My Amazon Guy shares his approach to helping brands succeed by focusing on differentiation and understanding the competitive landscape. He also gives actionable advice on advertising, keyword research, and using data to boost sales.



🎧 Play Episode: https://youtu.be/Hgwpo9ufzQs

2 weeks ago | [YT] | 1

The Ecommerce Coffee Break Podcast

How AI Is Changing Ecommerce Accounting — In this episode, we explore why many e-commerce brands struggle with tracking their finances and what they can do to fix it.



We are joined by Barbara Malisz-Talha, Product Manager at Synder, who shares how her company helps businesses turn messy, complex financial workflows into clean, intuitive automation.



She explains the risks of "flying blind" with your numbers and how automation, AI, and proper data management can provide a clear, accurate picture of your business's financial health.


🎧 Play Episode: https://youtu.be/jvAbw4FHxIo

Or listen on: Apple Podcasts | Spotify | Amazon | Audible | YouTube | Castbox | Overcast | Podurama | Buzzsprout


#ecommerce, #financialtracking, #bookkeeping, #ecommerceaccounting, #Synder, #cashflow, #financialautomation, #onlinebusiness, #multichannel, #businesstips

3 weeks ago | [YT] | 0

The Ecommerce Coffee Break Podcast

Why AI Optimization Is The Next Growth Lever For Ecommerce — In this episode, we explore why AI is the next big business lever for e-commerce.

Dr. Jonathan Snow, Chief Innovation Officer at Avenue Z, shares how brands can leverage AI for media buying, content creation, and search optimization to boost visibility, conversions, and retention.

He also explains the biggest risks for brands that aren't adapting to AI and how a new "AI Search Visibility Index" helps businesses stay ahead.

🎧 Watch Episode: https://youtu.be/iUPBU7sMR0g

Or listen on : Apple Podcasts | Spotify | Amazon | Audible | YouTube | Castbox | Overcast | Podurama | Buzzsprout

3 weeks ago | [YT] | 1

The Ecommerce Coffee Break Podcast

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4 weeks ago | [YT] | 0

The Ecommerce Coffee Break Podcast

11 Years Of Facebook Advertising Expertise In 30 Minutes — In this episode, we dive into the challenge of scaling ads profitably and avoiding wasted spend.



Sam Piliero, CEO and founder of The Moonlighters, shares how his M3 method helps brands break through growth plateaus by betting on the best-performing channels, structuring campaigns the right way, and using cost controls to drive predictable results.



He also reveals strategies for scaling faster, creating winning ad creatives, and preparing for Q4 growth.



🎧 Play Episode: ecommercecoffeebreak.com/facebook-ads-best-practic…



Also available on: Apple Podcasts | Spotify | Amazon | Audible | YouTube | Castbox | Overcast | Podurama | Buzzsprout

1 month ago | [YT] | 0

The Ecommerce Coffee Break Podcast

How To Drive Sales With AI, Tiktok Lives, And UGC — In this episode, we explore how brands can win with user-generated content, AI tools, and TikTok Live to cut costs and boost sales.



Ian Sells, founder of Join Brands, shares why most creators don’t drive results, how AI helps pick the right ones, and what makes content engaging.



He also explains how brands can launch UGC campaigns fast, protect against fake influencers, and scale with authentic creator content.



🎧 Play Episode: https://youtu.be/OiMF_uzClZM

Also available on: Apple Podcasts | Spotify | Amazon Music | Audible | YouTube | Castbox | Overcast | Podurama | Buzzsprout

1 month ago | [YT] | 0