Lisa Cha

Ever wonder why your internet drops out the second you walk into your bedroom or home office? 📶😭

We recently visited a house where the owner was paying for a 250 Mbps plan, but only getting 12 Mbps in his home office.

He was ready to pay extra to upgrade his plan with his provider, but the issue wasn't the connection coming into the house—the router was tucked inside a metal cabinet in the front laundry room, completely blocked by concrete walls!

After moving the primary router to a central spot and adding a simple mesh point, his speed jumped to 240+ Mbps in the office on the exact same plan.

👉 Quick tip: If your internet is slow in one room, test your speed right next to the router first. If it's fast there, don't pay your provider for a faster plan—upgrade your layout or Wi-Fi coverage instead!

Quick question for you guys: Where is your router currently sitting in your house? (Be honest... is it hidden in a cupboard? 😅)

From Your IT and Tech Mates (youritmates.com/quoteme/)

1 month ago | [YT] | 1

Lisa Cha

Easy Tips to Boost Physical Security for Your Small Business

Howdy! Keeping your business safe and secure is crucial. This post will discuss some easy-to-do physical security steps to keep your business protected.

Keep Your Doors Secure:

Make sure all outside doors have strong locks.
Think about a keycard or keypad system for extra security.
Even a simple buzzer system adds another layer of defense.
Limit Who Has Access:

Only give after-hours access codes or keys to those who truly need them.
Consider a master key system to manage access within the office.
Protect Your Cash:

Invest in a secure safe to store cash.
Get sturdy deposit bags to transport money to the bank.
Security Cameras and Lighting:

Visible security cameras deter crime and can help solve problems.
Well-lit areas around your business make it harder for criminals to hide.

Bonus Security Tips:

Window security bars or film make windows harder to break.

Regularly back up your business data on a separate device.

Your IT and Tech Mates can help you with all your tech security needs!

Learn more: youritmates.com/small-business-cybersecurity-physi…

2 years ago | [YT] | 1

Lisa Cha

Creating a Safe Digital Home: Securing Your Wi-Fi Connection

Securing Your Home Wi-Fi: Tips for Parents and Seniors


In our digital world, securing your home's Wi-Fi is critical. Here's how to protect your network and data effectively:
1. Ditch Default Settings: Change your router's default username and password to something secure. Use a mix of letters, numbers, and symbols.


2. Encrypt Your Data: Ensure your router uses WPA2 or WPA3 encryption to protect your information.


3. Set Up a Guest Network: Keep guests on a separate network to protect your main one.


4. Update Firmware Regularly: Frequently check for and install firmware updates to patch vulnerabilities.


5. Activate Your Firewall: Enable your router's firewall to filter out suspicious activity.


6. Strategic Router Placement: Place your router centrally and away from windows to minimize unauthorized access.


7. Conceal Your Network: Hide your network’s SSID to deter unwanted access.


8. Disable Unnecessary Remote Access: Turn off remote access if not needed to reduce security risks.


9. Use Strong Device Protection: Secure connected devices with unique passwords.


10. Beware of Public Wi-Fi: Avoid accessing sensitive information on public networks; consider using a VPN for secure connections.


Frequent Questions:
Update your Wi-Fi password every 3 to 6 months.
Look for unusual devices or internet slowdowns as signs of a breach.
Reset your router if you forget your login credentials.

By following these tips, you can secure your home network, protect your data, and enjoy a safe online experience.

For more help, contact Your IT and Tech Mates, your trusted partner in secure home networking. Book online or call now for stress-free tech support!

Learn more: youritmates.com/securing-your-home-wi-fi/

2 years ago | [YT] | 1

Lisa Cha

Don't Lose Touch with Customers! InAppTouch: Your New Chat Solution

Hey, website owners and Google My Business Chat users!



Heads up! Google My Business chat is ending on July 31st, 2024. That means no more chatting with customers directly through Google Search and Maps. But fear not! InAppTouch has got your back with awesome group chat features for your website.



InAppTouch is basically a chat space within your mobile app, like a hangout spot for you and your customers.



Here's why it's perfect:

Keep the conversation going: No more losing touch with customers after their visit!

Build a community: Bring your customers together and make them feel special.

Boost sales: Answer questions, share deals, and provide support directly in the app. It's a win-win!

Plus, it's affordable! InAppTouch has pre-built app templates with group chat features starting at just $599.


Here's why InAppTouch is even better than Google My Business chat:

More control: You call the shots! It's your app, your rules.

Happy customers, happy sales: Provide real-time support and answer questions directly in the chat. Your

customers will love it!

Cost-effective: Get everything you need without breaking the bank. InAppTouch is way cheaper than custom development.



InAppTouch group chats are also super versatile:


One-way or two-way chat: Choose what works best for you, announcements or live chat support.

Multiple admins: Make sure someone's always there to help, no matter the time.

In-chat purchases: Make buying easy and convenient for your customers.

Build a community: Encourage interaction and make your customers feel like they belong.

Improved customer support: Provide real-time help and leverage your community for faster solutions.

Free marketing: Turn happy customers into brand ambassadors who spread the word about your business.


On top of that, you can embed InAppTouch group chats right into your website, making it even more engaging.


Don't let the end of Google My Business chat stop you! InAppTouch group chats are here to take your customer engagement to the next level.


Build a loyal community and boost sales with In-App Touch. Our mobile app with group chat starts at just $599. Get started today!

Learn more: inapptouch.com/google-my-business-chat-is-ending/

2 years ago | [YT] | 1

Lisa Cha

Trades Business Owners: Phone Calls Aren't Enough! Engage Customers with InAppTouch Chat

In today's digital world, customers expect more than just phone calls. InAppTouch Group Chats can help you connect with customers on their phones for real-time conversations. Answer questions, provide estimates, and schedule appointments all within the chat.


InAppTouch can benefit your trades business


1: Go beyond phone calls: Chat with customers directly and answer their questions in real-time.

2: Convert website visitors: Share project examples and consultations through group chats, turning website visitors into paying clients.

3: Build trust: Real-time communication builds trust with potential customers who can experience your responsiveness firsthand.

4: Increase sales: InAppTouch integrates with your website, allowing customers to chat and purchase within the same window.

5: Free mobile app: Convert your group chat into a dedicated app for your business using InAppTouch's free mobile app template.

Get started today and create a more engaging and profitable mobile experience for your customers!

InAppTouch pricing starts at $599.

So, what are you waiting for? InAppTouch group chats can help you create a more engaging and profitable mobile experience. Don’t wait; start building your community today!



inapptouch.com/boost-your-trades-business-with-ina…

2 years ago (edited) | [YT] | 1

Lisa Cha

Is your data safe? Learn how to backup your small business!

Data loss can cripple a small business. This guide explains how to keep your data safe with backups. Get tips on different backup methods and what to consider when choosing a plan.



Here's what you'll learn:

What data backups are and why they matter
Local vs Cloud vs Hybrid backups - which is right for you?
How often to backup your data
How to keep your backups secure

Don't wait for disaster! Backup your business today!

We can help! Call us or visit our website to learn more about data backup solutions for your small business.

Your IT and Tech Mates: We’ve got your tech covered.

Learn more: youritmates.com/robust-data-backup-strategies/

2 years ago | [YT] | 1

Lisa Cha

Test & Validate Your App Idea: InAppTouch Makes it Risk-Free

InAppTouch offers a fast and affordable way to get a mobile app for your business. Their pre-built templates, starting at $599, come with essential features like group chat and can be launched in days. You can also customize and brand the app to fit your needs for an additional cost.

This is a great option for businesses who want to test out a mobile app idea or don't have the budget for custom development. InAppTouch helps you build a thriving community and boost sales through their in-app chat features.

Learn more: inapptouch.com/affordable-mobile-app-development/

2 years ago | [YT] | 1

Lisa Cha

Melbourne Plumbers: Convert Your Website into a Lead-Generating Machine

Melbourne Plumbers: Double Your Leads with this 2024 Digital Guide. Dominate Melbourne Plumbing Searches & Get More Customers

Melbourne plumbers, feeling lost online? Don't let leads slip away! This guide turns your website into a lead-generating machine.


Mobile-first design: Attract customers browsing on phones with sleek, responsive websites. No more frustration!

Wow them in 5 seconds: Captivate visitors with eye-catching images and videos showcasing your plumbing expertise.


Be the local plumbing guru: with content that educates and positions you as the go-to plumber in Melbourne.


Rule local SEO: Get found first when someone searches "emergency plumber Melbourne." Dominate those searches!


Clear calls to action: Make it easy for visitors to convert with the "Book Now" and "Get a Quote" buttons.


Build mega trust: Showcase glowing reviews and qualifications to establish yourself as a top plumber.
BONUS: Social media magic: get seen by future customers and show off your skills!


This is how you crush Melbourne's online plumbing game. Get a website that looks amazing and generates leads. It'll be raining customers in no time!


Your IT and Tech Mates, Melbourne’s expert software developers, we speak your Language: Code & Cost-Effectiveness.

Learn more: youritmates.com/melbourne-plumbers/

2 years ago | [YT] | 1

Lisa Cha

Social Media Scams Exposed: Protect Yourself and Your Online Identity

Hey there! Let's talk about something super important: staying safe online and not falling for scams.
I know social media is a great way to connect with people, but there are also some shady characters out there trying to take advantage of people.


Imagine your friend Sarah gets a message from this company called "Lucky Lifestyle Co." promising an easy way to make money from home. It sounds too good to be true, right? Well, that should be your first red flag.


They start with a slick sales pitch video, trying to reel her in. Then they put on the pressure with an "exclusive" opportunity that she has to act on right away. Warning bells should be going off by now!


The scammers try to rush her into making a decision without doing any research. A legit company would encourage you to look into things thoroughly before signing up. Sarah was smart enough to dig a little deeper and found negative reviews exposing Lucky Lifestyle as a scam.


What is the moral of the story? Be super cautious about unsolicited messages or offers that seem too amazing to be true. Don't fall for high-pressure tactics or unrealistic guarantees. Always do your own research before handing over any money or personal information. And if something seems fishy, report it!


At the end of the day, using some common sense and a healthy dose of skepticism can go a long way in protecting yourself from online scams. Stay safe out there! Scammers are getting trickier, but you're smarter.

By Your IT and Tech Mates, Fast & Fair, We Fix It All. Computers, Phones, Big & Small.

Learn more: youritmates.com/spotting-scams-online/

2 years ago | [YT] | 1

Lisa Cha

Want loyal fans? Build an online community!

In today's crowded market, you need devoted customers. An online community is like a virtual fan club where customers connect and feel like part of something special.

InAppTouch helps you build this community.

Imagine your customers as a close group of friends. InAppTouch creates that feeling. They chat, share experiences, and feel like family. This builds trust and makes them love your brand.

InAppTouch goes beyond forums. It allows real-time chat, so you can answer questions and get feedback directly from your fans. This lets you improve your products and marketing. Plus, happy fans will spread the word about your brand!

Building a loyal following is like nurturing a friendship. Here's how to be the brand BFF:

Offer stellar customer service.
Provide top-notch products and services.
Share interesting content.
Reward your fans with exclusive deals.
InAppTouch keeps your community safe. You control who joins and the information shared.

Don't neglect your fans! A thriving community fuels your success.

InAppTouch helps you connect with your customers. Try it today and build a community of loyal fans!

Learn more: inapptouch.com/how-to-build-a-loyal-customer-follo…

2 years ago | [YT] | 1