Hello, I’m Lucy 👋 I’m a former charity CEO, now a leadership consultant and coach. On YouTube I share what I’ve learned about being happy at work and in life.

After 30+ years leading teams in business, public services and non‑profits, I know the truth: work can lift us up or wear us down. This channel is for people who want clarity, confidence, and balance.

I founded ChangeOut to help leaders, boards and teams thrive. I bring those lessons, alongside reflections from my own journey, to inspire and support you. Expect practical tips on careers, leadership mindset, building inclusive teams, and overcoming burnout or self‑doubt. You’ll also find honest reflections on purpose and happiness. Work is only one part of a fulfilling life.

🔔 Subscribe if you’re ready to lead well, live well, and enjoy life.

Content is for educational purposes based on personal experience and is not a substitute for professional legal or HR advice.
©ChangeOut Ltd Registered in England and Wales No. 11659977


Lucy on Life

It’s National Pets Day here in the UK!

You haven’t seen this picture of our bonkers boys when they were young men.

Wiggins has always been quite sensible but Mo Mo has a big shiny white tummy and he doesn’t care.

Black cats rule 😻🐾🐈‍⬛

1 day ago | [YT] | 133

Lucy on Life

Quick question — and I'd love your honest answer👇

When I film videos, does it matter to you where I am?

I've been thinking about mixing things up — taking some conversations outside, into real environments rather than always filming indoors.

But I want to make sure it actually works for you.

The content stays the same — the leadership thinking, the practical tools for surviving and thriving at work, the honest conversations.

I'm just curious whether the setting adds something or distracts.

Tell me below too if you have a strong view either way!

3 days ago | [YT] | 19

Lucy on Life

I hope everyone is having a lovely Easter weekend.

I now have two empty flower beds ready for planting. One is in deep shade and the other in full sun. A blank canvas!

🌚🌞🌱🌺

1 week ago (edited) | [YT] | 64

Lucy on Life

For those of you who enjoy some Caturday Wiggins content, here he is this afternoon inhabiting some prime real estate: a flattened cardboard box

Happy weekend to all 😻

2 weeks ago | [YT] | 117

Lucy on Life

A change of scenery in Northern Ireland was exactly what was needed to find some joy outside of work this weekend. We were treated to some amazing and unusually sunny weather which was perfect!

It’s so easy to let our careers consume our identity, but making time for exploration keeps us grounded.

What is one non-work-related thing that brought you happiness this week?

2 weeks ago | [YT] | 70

Lucy on Life

I often say that even one small win, one small moment of joy, in your day can lift your spirits and make you feel a little bit better.

Here’s mine for today 🐞

My newest video will be out as usual this afternoon at 5.30pm UK time.

Today I’m taking a look at the thorny issue of what to do in a toxic workplace if HR won’t, or can’t, help you.

1 month ago | [YT] | 89

Lucy on Life

I’ve been thinking a lot about 'Sunday Scaries' - the sense of dread that can creep in before a new week starts that so many of you have shared 🌿

I’m trying something a little different this week.

As well as next Wednesday’s usual weekly upload, I’ll be sharing a special video this Sunday morning at 9AM GMT.

It’s a bit of a slower, behind-the-scenes vlog of my mindful walk along the canal from Kings Norton to Stirchley here in South Birmingham, and how I reclaimed my Sundays for peace instead of pressure. I thought I’d share that peace with you all.

See you Sunday for a slow start to the day?
☕️✨

1 month ago | [YT] | 73

Lucy on Life

We’ve done all our chores and now Wiggins and I are having a restful afternoon.

Wishing everyone a peaceful weekend ❤️🐈‍⬛

1 month ago | [YT] | 129

Lucy on Life

Does the thought of Monday morning fill you with dread?

Or are you planning your escape but need a bit of a helping hand?

I’ve been reading your stories that you’ve kindly taken time to share with me here on the channel. It’s clear many of you are navigating some really difficult career situations right now.

To help you move forward, I’ve been working on a 3-part mini-series that is coming to the channel starting this Wednesday.

Each episode directly responds to questions and comments that you’ve shared. Thank you for the inspiration and engaging so generously here with your perspectives and experiences. I hope the videos will help address the issues you’re facing.

Coming Up:

👋 The Elegant Exit: How to leave a job (even a bad one) with your reputation and dignity intact.

❤️‍🩹 The Toxic Hangover: How to rebuild your confidence and "detox" after leaving a harmful work environment.

📈 Friend to Boss: What actually happens when you get promoted over your peers (and how to handle the awkwardness).

And in the meantime, wishing you all a restful and work free weekend (or if you’re working over the weekend, I hope you have some downtime in the week to look forward to)

Lucy ❤️

1 month ago | [YT] | 83

Lucy on Life

I’m curious: how would you describe your current work situation?

I read every comment, so please vote below. Or add an option if there’s something I’ve missed. YouTube only allows four!

And if you feel comfortable, share a little more detail in the comments.

Your stories really help me understand what we should tackle next on this channel. 💬👇

Thank you ☺️

1 month ago | [YT] | 47