I’m Lucy 👋, a former charity CEO, now a leadership coach working with experienced leaders navigating career change, difficult workplaces, or the question of what comes next.

After 30 years in the non-profit and public sectors, I know what these situations actually feel like. I’ve been made redundant, burned out, and rebuilt from scratch. That’s what shapes everything I make here.

If you’re a mid-life leader in the charity or public sector trying to make sense of where you are and what to do about it, you’re in the right place.

Weekly videos on difficult workplaces, job loss, burnout, and building a working life that fits you.

If you’re interested in working with me directly, you’ll find details of my coaching in the links below.

Content is for educational purposes based on personal experience and is not a substitute for professional legal or HR advice.
©ChangeOut Ltd Registered in England and Wales No. 11659977


Lucy on Life

Hello everyone! I hope you're all doing ok.

If you haven't watched my latest video yet, do give it a watch.

There's an interesting discussion in the comments and I'd love to know your thoughts.

Thank you!

😀

5 days ago | [YT] | 21

Lucy on Life

If you want to see more behind the scenes and shorter clips, I also post regularly on Instagram.

Here’s a link to one from last week on the most common reason equity and inclusion work stalls in the charity sector, which is an area I’ve done a lot of work on in the last few years. It’s had a good response so far.

www.instagram.com/reel/DaPibbwtxMN/?igsh=bTgwdXg4e…

1 week ago | [YT] | 17

Lucy on Life

I'm going live on Sunday and I'd really love you to be there.

With the first year of this channel complete, I want to reflect, get your input on some ideas I've got for the future, and answer your questions.

Sunday 28 June, 5.30pm BST / 12.30pm EDT / 9.30am PDT

See you there 😀

2 weeks ago | [YT] | 7

Lucy on Life

Hello everyone! I want to let you know that I'm going to be brave and experiment with a livestream on Sunday afternoon UK time. I'm thinking around 5.30pm BST or UTC+1.

I'm thinking of expanding more on my ideas for creating a closed community and getting some feedback from you and also (attempting!) to answer questions you've got.

I hope this might be of interest - let me know and hopefully see you on Sunday

We've got a heatwave in England so I have to mention the weather. It's the law in this country 😁

2 weeks ago (edited) | [YT] | 65

Lucy on Life

I regularly signpost people who are looking for workplace advice to Acas. Their web site offers free, practical resources if you're dealing with something difficult at work in the UK.

That was fine because most of my career has been in this country but YouTube has brought me a different audience all around the world.

So I thought I'd have a look for resources in other countries, starting with English-speaking countries since that's where most of my viewers are. Most have their own version of Acas providing free, impartial information.

💼 Australia: the Fair Work Ombudsman

💼 Canada: Employment and Social Development Canada

💼 Ireland: the Workplace Relations Commission

💼 New Zealand: Employment New Zealand

💼 The US doesn't have one single body, but the Department of Labor and the EEOC between them cover most of it

I've put the relevant links in the attached graphic (sadly not clickable but will share below in the comments). Apologies for being so English-centric - I will seek out resources for other counties if you let me know where else I should include.

Hope it's helpful and, to be honest, hope you don't need it!

Happy Tuesday, wherever you are in the world ❤️ 🌎

3 weeks ago | [YT] | 33

Lucy on Life

One year ago TODAY, I set up this channel. I hadn't filmed a single video yet.

I just created the account, typed in a channel name, and stared at a blank screen.

Today, exactly one year later, here's what's happened:

📹 75 videos published
👀 Over 1 million views
👋 22,700 of you here
⏱️ Nearly 75,000 hours of your time spent watching

75,000 hours!!! That last number is incredible. Real people taking their precious time to watch my content. Thank you so much for trusting me.

I started this adventure aged 57 with over 3 decades of workplace experience and absolutely zero idea how YouTube worked. I promised myself I'd make 10 videos over 10 weeks and see what happened.

I've published a new video, and a few more!, every Wednesday since, and here we all are 😀

I'm filming a video about what this year of reinvention has actually taught me: the things I got wrong, the moment everything changed, and what I'd say to anyone standing at the start of something new. It'll be up soon and I hope you'll find it interesting.

What's the one video of mine that stuck with you most this year?

Pop the title (or just a few words about it) in the comments👇

4 weeks ago | [YT] | 165

Lucy on Life

As the football World Cup gets going in Canada, Mexico and the USA, here’s a throwback photo of me SIXTEEN (yikes!) years ago this very day supporting Nigeria in their group match against Argentina in Jo’burg 😎🌞

Any of you going to any of the matches in this tournament?

⚽️⚽️⚽️

1 month ago | [YT] | 48

Lucy on Life

Happy Friday to all!

As I approach my one year anniversary of starting this channel, I'm thinking about creating a space where we could keep the conversation going and support each other beyond the comments to my videos.

I'm conscious that some of my viewers might not feel comfortable sharing their experiences publicly on YouTube but might want to access support in a private, members-only community.

Would you be interested in joining something like that?


Let me know any thoughts or suggestions!

1 month ago | [YT] | 25

Lucy on Life

I’ve been reading your comments on my latest video and noticed a pattern.

Many of us find it harder to describe our own work than to actually do it!

Have you ever felt like there's a gap between what you've achieved and how you explain it to others?

Check out the full discussion here if you missed it:

1 month ago | [YT] | 19

Lucy on Life

The entrance to Kings Norton Nature Reserve is looking particularly enticing on this sunny afternoon.

Happy Friday to all and wishing you an excellent weekend ❤️

1 month ago | [YT] | 81