VSHR Pro Academy

Can business grow revenue by middle manager development?



Loreal could NOT but Estée Lauder could DO. How?





Yes, developing middle managers is important, as this is one of the core bricks of the discipline people need to build up the workforce flywheel effect in the business.



L'Oréal implemented a global leadership development program for middle managers known as the "L'Oréal Management Program," focusing on standardized leadership training across all regions.



👉 But produced results like

→ L'Oréal's annual revenue growth was only 3%.

→ This growth was below the global cosmetics market average.

→ The average growth during this period was 5-6%.

→ The program increased employee turnover rates among middle managers. → Turnover climbed to 12%, showing dissatisfaction with the training.





👉 What did make this initiative fail to achieve its goals?

→ Lack of Localization

→ Neglect of Innovation Skills

→ Absence of Continuous Feedback





On the other hand, Estée Lauder launched a tailored development program called "Leadership Essentials," aimed at equipping middle managers with skills in leadership, brand management, and innovation.





👉 And the program produced outcome like -

→ Estée Lauder achieved an annual revenue growth of 10%.

→ New product launch success increased by 25% post-implementation. → Employee engagement scores among middle managers rose by 20%.



👉 What did make this program different?

→ Customized Training Programs

→ Emphasis on Innovation and Creativity

→ Continuous Development Opportunities





P.S. Among those strategies, which one will be most affordable for a company?







References:

L'Oréal Annual Report 2021

Challenges in L'Oréal's Global Growth Strategy

L'Oréal Employee Turnover and Innovation

Estée Lauder Annual Report 2021

Estée Lauder's Leadership Development Success

Employee Engagement and Innovation at Estée Lauder





#hr #humanresources #humancapital #leaderhsip #johnmasudparvez #workforcetransformation

1 year ago | [YT] | 1

VSHR Pro Academy

Did you attend the "Workhuman Live' conference in Austin, Texas ?



I went through all those speakers' presentations and here are my power notes





→ Brené Brown, the queen of vulnerability, emphasizes that gratitude isn’t a "soft skill"—it's a business-critical strategy.



Implement a company-wide culture of recognition.

Companies with strong recognition programs see a 31% drop in turnover. Imagine the retention power of a gratitude-driven workplace!





→ Issa Rae, actress and entrepreneur, made it clear: the more diverse your team, the more creative and groundbreaking your business will be.



Weave Diversity, Equity, and Inclusion into your company’s culture.

Companies excelling in DEI see a 19% boost in innovation.

Diverse voices lead to diverse ideas.





→ Diane Gherson, former CHRO of IBM, shared how continuous upskilling was a game-changer for IBM’s workforce transformation.



Offer your workforce ongoing learning opportunities.

74% of employees feel more engaged with access to career development.

Transform your team into lifelong learners.





→ Dave Ulrich, renowned HR thought leader, urged HR leaders to listen like never before and build a feedback-powered culture.



Make employee feedback your secret weapon.

Frequent feedback makes employees 4.6x more likely to perform at their best. Don’t just collect feedback—act on it!





→ Oscar Munoz, former CEO of United Airlines, demonstrated how flexible work can transform your company’s attractiveness to top talent.



Flexibility isn’t a perk—it’s a necessity.

Hybrid/remote work boosts satisfaction and loyalty, with 67% will stay.

Flexible work is no longer optional; it’s a demand from today’s workforce!





💬 P.S. Among those 5, which one do you like the most?







#hr #humanresources #humancapital #leaderhsip #johnmasudparvez #workforcetransformation #conference

1 year ago | [YT] | 1

VSHR Pro Academy

Expressing gratitude in life can indeed lead to increased happiness and well-being. Taking just three days to focus on gratitude is a wonderful practice. Here's a simple plan to help you express gratitude over these three days:



Day 1: Reflect on Personal Relationships

Start your day by thinking about the people in your life who have made a positive impact on you.

Write a heartfelt letter or message to one of these individuals expressing your gratitude for what they've done for you.

Send or share this message, and savor the sense of connection and happiness it brings.



Day 2: Appreciate the Little Things

Throughout the day, pay attention to the small, everyday things that you might take for granted but are grateful for.

Make a list of at least five of these things in the evening. It could be something as simple as a good cup of coffee or a sunny day.

Take a moment to appreciate and be thankful for each of these items on your list.



Day 3: Give Back and Share Your Gratitude

Dedicate this day to giving back or helping someone in your community.

Perform a random act of kindness or volunteer your time to a cause that resonates with you.



Share your experience on social media or with friends and family, encouraging others to do the same and spread gratitude.

These three days will help you cultivate a habit of gratitude, which has been linked to improved overall happiness and well-being. Remember, gratitude is not a one-time thing but a mindset to be nurtured over time. Continue to practice it regularly for long-term benefits.



#grattitude #meaingful #mindfulness #happiness #express #sharing #johnmasudparvez

2 years ago | [YT] | 1

VSHR Pro Academy

Creating a great employee experience is essential for attracting and retaining top talent and fostering a positive workplace culture. Here are four tips to help you achieve this:



Invest in Onboarding:

Start the employee experience off on the right foot by providing a comprehensive and engaging onboarding process. Ensure that new employees feel welcomed, informed, and supported from day one.

Consider implementing a buddy system or mentorship program to pair new hires with experienced employees who can help them acclimate to the company culture and their roles.



Promote Work-Life Balance:

Encourage a healthy work-life balance by offering flexible work arrangements, such as remote work options or flexible hours, whenever possible.

Promote the importance of taking breaks, vacations, and time off to recharge, and lead by example by respecting these boundaries yourself.

Provide Opportunities for Growth:

Offer opportunities for professional development and growth within the organization. This can include training programs, mentorship, and a clear path for career advancement.

Regularly check in with employees to discuss their career goals and provide guidance on how they can achieve them within the company.



Cultivate a Positive Workplace Culture:

Foster a culture of inclusivity, respect, and collaboration. Encourage open communication, and address any issues or conflicts promptly and fairly.

Recognize and reward employees for their contributions and achievements. This can be done through verbal praise, bonuses, promotions, or other forms of recognition.



Additionally, it's crucial to continually gather feedback from your employees through surveys, one-on-one discussions, and anonymous channels to understand their needs and concerns better. Use this feedback to make data-driven improvements to the employee experience over time.



#employee #employeexperiance #workforcedevelopment #humanresource #hr #humanresources #johnmasudparvez #hrd

2 years ago | [YT] | 1

VSHR Pro Academy

If we dont do all the steps we are simply trying to cook a meal without all the ingredients which resulting a terrible meal and often unable to eat.



Upskilling the workforce in change management is crucial for organizations looking to adapt to evolving market conditions, technology advancements, or internal transformations. Here's a smart approach to upskill your workforce in change management:



Assess the Current Skill Gap:

Before you begin upskilling efforts, conduct a comprehensive assessment of your workforce to identify existing knowledge gaps in change management.



Develop a Change Management Framework:

Create a structured change management framework or methodology that aligns with your organization's goals and values. This framework should include best practices and guidelines for managing change effectively.



Invest in Training Programs:

Offer training programs, workshops, and courses in change management. These could be facilitated by in-house experts, external consultants, or online platforms. Ensure that the training is accessible to all employees involved in the change process.



Customize Training to Specific Roles:

Tailor training programs to the specific needs of different roles within your organization. For example, executives, managers, and front-line employees may require different levels of change management skills.



Promote Cross-Functional Collaboration:

Encourage cross-functional collaboration and knowledge sharing. Employees from various departments should have opportunities to learn from each other's experiences and expertise.



Mentoring and Coaching:

Implement a mentoring or coaching program where experienced change management professionals mentor those who are new to the field. This hands-on guidance can be invaluable.



Use Real-Life Scenarios:

Incorporate real-life change management scenarios and case studies into the training. This helps employees apply theoretical knowledge to practical situations they may encounter in the workplace.



Continuous Learning Culture:

Foster a culture of continuous learning. Encourage employees to stay updated on the latest trends and developments in change management through webinars, conferences, and reading materials.

Certifications:



Other Steps-

Feedback and Evaluation:

Recognition and Rewards:

Leadership Support:

Practice, Practice, Practice:

Measure and Communicate ROI:



Stay Agile:

Recognize that change management itself is an evolving field. Stay agile and adapt your training programs as needed to address emerging trends and challenges.



By implementing these strategies, your organization can develop a workforce that is well-equipped to handle change effectively, ultimately contributing to its long-term success.



#digitaltransformation #workforcetransformation #upskill #changemanagement #johnmasudparvez #businesstransformation #transformation

2 years ago | [YT] | 0

VSHR Pro Academy

High stress levels can significantly impact a manager's effectiveness in various ways. Here are five ways in which elevated stress can hinder a manager's performance:



Impaired Decision-Making:

Stress can cloud judgment and lead to impulsive decision-making or indecision. Managers under high stress may struggle to weigh options, analyze risks, and make sound choices, potentially resulting in poor outcomes for their team and the organization.



Reduced Focus and Productivity:

Stress can diminish a manager's ability to concentrate on tasks and stay productive. They may become easily distracted, forgetful, or overwhelmed by their workload, leading to delayed projects and missed deadlines.



Negative Impact on Communication:

Stress can cause irritability, frustration, and defensiveness. Managers may have difficulty communicating effectively with their team, which can lead to misunderstandings, conflicts, and decreased morale among employees.

Impaired Problem-Solving:



High stress can narrow a manager's problem-solving abilities. They may struggle to identify creative solutions to challenges and instead resort to quick fixes or ineffective strategies, which can exacerbate problems.



Health and Well-being Consequences:

Prolonged stress can lead to physical and mental health issues, such as burnout, anxiety, and depression. A manager dealing with these issues may need to take extended leave, reducing their availability and effectiveness as a leader.



To mitigate the negative effects of stress and maintain effectiveness, managers should prioritize self-care, seek support when needed, and implement stress management techniques such as mindfulness, time management, and delegation. Additionally, organizations can play a role in helping managers reduce stress by fostering a supportive work environment, providing resources for stress management, and promoting work-life balance.



#careformanager #caremoremanager #leadership #management #leadershipdevelopment #johmasudparvez #productivity #effectivness #humanresource #hr #hrd

2 years ago | [YT] | 0

VSHR Pro Academy

Measuring progress toward goals is essential for assessing the effectiveness of your efforts and making informed decisions. There are various approaches to measure progress, and the choice of method depends on the nature of the goals and the context. Here are three common approaches:



Quantitative Metrics and Key Performance Indicators (KPIs):

Objective Metrics: Identify specific, quantifiable metrics related to your goals. For example, if your goal is to increase revenue, you might track metrics like monthly sales, average transaction value, or customer acquisition cost.

KPIs: Key Performance Indicators are critical metrics that directly reflect progress toward your goals. Choose KPIs that are closely tied to your objectives, and regularly track and analyze them.

Benchmarking: Compare your current metrics to historical data or industry benchmarks to gain insights into how well you're progressing relative to expectations or competitors.



Qualitative Assessments and Surveys:

Surveys and Feedback: Collect feedback from stakeholders, customers, or team members through surveys, interviews, or focus groups. Their perspectives can provide valuable qualitative insights into progress.

Qualitative Assessment Criteria: Develop qualitative criteria for evaluating progress. This could involve assessing factors like customer satisfaction, employee morale, or the quality of products or services.

Narrative Reports: Create narrative reports or case studies that provide a qualitative overview of progress, including success stories, challenges faced, and lessons learned.

Balanced Scorecard and Performance Dashboards:

Balanced Scorecard: Develop a balanced scorecard that includes a mix of financial, customer, internal process, and learning and growth perspectives. This holistic approach helps ensure that progress is measured across various aspects of your organization or project.



Performance Dashboards: Utilize data visualization tools and dashboards to track key metrics and KPIs in real-time. These dashboards can provide a quick and accessible overview of progress for stakeholders.

Strategic Objectives: Align your measurement approach with strategic objectives, ensuring that progress is assessed in a way that supports the overarching mission and vision.



The choice of approach should align with the specific goals you're trying to measure and the resources available. Additionally, it's often beneficial to use a combination of quantitative and qualitative methods to gain a more comprehensive understanding of progress toward your goals. Regularly reviewing and adjusting your measurement approaches can help ensure that you stay on track and make informed decisions as you work toward your objectives.





#progress #measurement #goal #measure #workforce #goalsetting #kpi #johnmasudparvez #workforcedevelopment

2 years ago | [YT] | 0

VSHR Pro Academy

Avoiding the mindset of overnight success and quick-get-rich schemes is important for building a sustainable and fulfilling life. Here are some steps to help you steer clear of such unrealistic expectations and approaches:



Understand the Reality of Success:

Recognize that most successful people achieve their goals through hard work, perseverance, and dedication over time. Overnight success is often a myth or an exception, not the rule.



Set Realistic Goals:

Define clear, achievable goals that are based on your skills, interests, and passions. Avoid setting goals solely focused on making quick money.



Educate Yourself:

Invest time in learning about the areas you're interested in. The more knowledge and expertise you have, the better equipped you'll be to succeed in the long run.



Embrace the Process:

Understand that success is a journey filled with challenges and setbacks. Embrace the process and be prepared for the ups and downs along the way.



Avoid Get-Rich-Quick Schemes:

Be cautious of any opportunity that promises quick and easy wealth. These are often scams or high-risk ventures that can lead to financial loss.

Diversify Your Investments:



If you're looking to invest your money, diversify your investments across different asset classes to spread risk. Avoid putting all your funds into one

high-risk investment.



Seek Mentorship:

Find mentors or advisors who can provide guidance and share their experiences. They can help you understand the realities of success and avoid shortcuts that lead to failure.



Practice Patience:

Cultivate patience and a long-term perspective. Success usually takes time, and impatience can lead to poor decisions.



Avoid Comparisons:

Avoid comparing your progress to others who appear to have achieved rapid success. Everyone's journey is unique, and comparisons can be

demotivating.



Create a Financial Plan:

Develop a well-thought-out financial plan that includes savings, investments, and a budget. Avoid the temptation to put all your resources into speculative ventures.



Build a Safety Net:

Establish an emergency fund to cover unexpected expenses. This safety net will provide peace of mind and prevent you from making impulsive financial decisions.



Surround Yourself with the Right People:

Spend time with individuals who share your values and goals. Avoid those who encourage risky or unethical shortcuts to success.



Practice Gratitude:

Reflect on the progress you've made and be grateful for what you have. This can help you maintain a positive mindset and resist the lure of quick-fix schemes.



Remember that genuine success is often the result of hard work, dedication, and continuous improvement. By avoiding the allure of overnight success and quick riches, you can build a more stable and sustainable path to achieving your goals.



#mindsets #mindsetmatters #johnmasudparvez #avoidmistakes #overnight #quickgetrich #mindsetmatters

2 years ago | [YT] | 0

VSHR Pro Academy

Improving your skills for working with other people is essential in both personal and professional contexts. Effective interpersonal skills can lead to better teamwork, collaboration, and overall success. Here are two tips to help you enhance your abilities in this area:



Active Listening:

Effective communication begins with active listening. To improve your active listening skills, practice the following:

a. Give your full attention: When someone is speaking, focus on what they are saying. Avoid distractions and show that you are engaged in the conversation.

b. Maintain eye contact: Eye contact demonstrates that you are attentive and interested in the other person's thoughts and feelings.

c. Ask clarifying questions: To ensure you understand the speaker's message, ask questions for clarification. This not only helps you comprehend their perspective but also shows that you care about their point of view.

d. Avoid interrupting: Allow the speaker to finish their thoughts before responding. Interrupting can be disrespectful and hinder effective communication.



Empathy:

Empathy is the ability to understand and share the feelings of another person. It is crucial for building strong relationships and resolving conflicts. To improve your empathy:

a. Put yourself in their shoes: Try to see the situation from the other person's perspective. Consider their emotions, needs, and motivations.

b. Show understanding: Use verbal and non-verbal cues, such as nodding or validating statements, to express that you understand their feelings.

c. Validate emotions: Let the other person know that their emotions are valid, even if you don't agree with their point of view. This can create a more supportive and open atmosphere for communication.

d. Be a good listener: Combine active listening with empathy to create a space where people feel heard and valued.

By actively working on these three areas—active listening, empathy, and effective communication—you can significantly enhance your ability to work effectively with others and build stronger interpersonal relationships.



#teamwork #workingtogether #workforcedevelopment #hr #people #leadership #hr #johnmasudparvez

2 years ago | [YT] | 0

VSHR Pro Academy

A leader can avoid the spotlight and selfish behavior toward their team by fostering a more collaborative and team-oriented environment. Here are three ways to do so:



Empower Team Members:

Delegate responsibility and decision-making authority to team members. Encourage them to take ownership of their tasks and projects. When team members feel empowered, they are more likely to be engaged and motivated.

Acknowledge and appreciate the unique skills and contributions of each team member. Celebrate their successes and give credit where it's due. This not only boosts morale but also demonstrates that the leader values the team's collective achievements.



Lead by Example:

Model the behavior you want to see in your team. If you want your team to be collaborative and selfless, demonstrate those qualities yourself. Share credit for successes, admit mistakes, and be open to feedback and suggestions from team members.



Actively listen to your team members. Show genuine interest in their ideas, concerns, and feedback. When team members feel heard and respected, they are more likely to engage in open and honest communication.



Create a Culture of Collaboration:

Foster a culture that prioritizes teamwork and collaboration over individual recognition. Encourage team members to work together, share knowledge, and support each other.



Set clear expectations for teamwork and cooperation within the team. Make it known that selfish behavior, such as hoarding information or taking credit for others' work, is not acceptable.



Implement team-building activities and initiatives that promote trust and camaraderie among team members. These can help strengthen the bonds within the team and reduce selfish behavior.



By following these strategies, a leader can create a more inclusive and team-focused environment where individual selfishness is discouraged, and the spotlight is shared among team members based on their contributions and achievements.



#leader #leadership #manager #management #leadershipdevelopment #leadershipandmanagement #johnmasudparvez #humancapital #hr

2 years ago | [YT] | 1