ZapScale - Invidious

ZapScale

ZapScale is the easiest Customer Success Platform for B2B SaaS companies to help them reduce churn, improve retention and increase upsell.

ZapScale is the only Customer Success platform that provides:

✅ The deepest, most comprehensive customer health scoring with pre-built 40 KPIs to track customer, user, and overall business health  
✅ 50 pre-built automated playbooks to run CS ops that take months to set up in other products
✅ Zero-code customer outcome tracking with a DIY on-screen outcome mapping tool
✅ Fastest 1-day onboarding that takes weeks for other products

ZapScale helps drive customer centricity by providing unlimited user access to the platform so businesses can onboard their CS team and other department stakeholders to contextually collaborate on each customer problem.

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30:42

Customer Success Challenges While Scaling Up W/ Parul Bhandari

ZapScale

Shared 1 year ago

134 views

30:40

How To Create A Positive Impact As A Customer Success Manager w/ Jeff Mar

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Shared 1 year ago

165 views

33:28

Tactics To Decrease Churn And Expand Revenue w/ Peter Armaly

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Shared 1 year ago

129 views

33:47

Can Advocacy Generate Revenue with Christian Jakenfelds

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Shared 1 year ago

87 views

35:50

Is Customer Success Becoming Sales? w/ Jason Noble

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Shared 1 year ago

146 views

39:09

What is new in Customer Success? | Scale Tale Event

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Shared 1 year ago

75 views

1:15:41

How to excel as a first time Customer Success Leader | ZapScale Webinar

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Shared 1 year ago

217 views

39:52

Understanding Escalation Management with Parker Chase Corwin

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Shared 1 year ago

348 views

37:57

How To Build Product Outcome KPIs by Manasij Ganguli | Scale Tale Event

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Shared 1 year ago

43 views

36:03

Discussing Trends Shaping The Future of Customer Success | Scale Tale Event

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Shared 1 year ago

38 views

2:17

Scale Tale - The Customer Success Meet Up Event | May 4th 2024 | Bangalore

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Shared 1 year ago

88 views

1:00

CS to the Stars & Beyond | Scale Tale CS Meet Up 2024

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Shared 1 year ago

19 views

37:59

Should Revenue Be Tied To Customer Success? w/ Maranda Dziekonski

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Shared 1 year ago

218 views

1:03:29

Customer Centric Framework For Time To Value in Enterprise SaaS | ZapScale Webinar

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Shared 1 year ago

61 views

4:31

3 Practical Steps To Ensure Successful Product Adoption In SaaS

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Shared 1 year ago

77 views

40:56

5 Costly Customer Success Mistakes ft. Markus Rentsch

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Shared 1 year ago

144 views

0:21

Unlock 360° Customer View with Zero Code Integration | Try ZapScale

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Shared 1 year ago

24 views

0:20

Automate Your Customer Success With Pre-Set Playbooks | Try ZapScale

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Shared 1 year ago

27 views

0:20

Track Your Customers' Health Effortlessly | Try ZapScale

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Shared 1 year ago

31 views

3:01

Decode Customer Onboarding For B2B SaaS in 3 Minutes | Let's Talk CS with Komal Gohil

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Shared 1 year ago

167 views

1:32

How to Ensure a Successful Sales to Customer Success Handoff? | Let's Talk CS with Komal Gohil

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Shared 1 year ago

61 views

2:24

What is the Customer Journey? | Let's Talk CS With Komal Gohil

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Shared 1 year ago

155 views

38:09

How ZapScale Enables Successful Product Adoption Tracking | ZapScale Webinar

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Shared 1 year ago

114 views

34:12

Professional Education in Customer Success w/ Vijay Mehrotra

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Shared 1 year ago

179 views

0:33

Create & Track Customer Success Plans With ZapScale

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Shared 1 year ago

70 views

0:34

Get Deep Insights On Product Usage And Value Realization With ZapScale

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Shared 1 year ago

68 views

0:29

Get 360-Degree Visibility On Your Customer Engagement With ZapScale

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Shared 1 year ago

59 views

0:35

Know When Your Customer Potentially Need Your Help | Try ZapScale

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Shared 1 year ago

79 views

38:09

Transforming Customer Success With The Ideal Platform ft. Wyeth Goodenough

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Shared 1 year ago

157 views

45:31

How to Spot Bad-Fit Customers in a SaaS Business ft. Anita Toth

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Shared 2 years ago

182 views

1:05:28

Tracking Product Outcome Metrics for HR Tech | ZapScale Webinar

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Shared 2 years ago

138 views

46:13

Aligning Sales, Revenue and Customer Success ft. Alex Farmer

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Shared 2 years ago

130 views

4:46

Breaking Resolutions While Building Dreams | ZapScale's 2023 Journey

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Shared 2 years ago

1.3K views

47:32

How ZapScale Tracks Deep Customer Health For CS Teams | ZapScale Webinar

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Shared 2 years ago

80 views

55:23

Customer Success Metrics You Need to Know ft. Rick Adams

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Shared 2 years ago

149 views

33:35

How ZapScale Enables Complete Customer Visibility | ZapScale Webinar

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Shared 2 years ago

88 views

35:33

Why Good Documentation is Crucial for Customer Success ft. Rachel Baker

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Shared 2 years ago

129 views

0:15

ZapScale 'BLACK FRIDAY' Offer 2023

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Shared 2 years ago

17K views

41:16

Upselling Strategies for Customer Success Professionals ft. Rachel Provan

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Shared 2 years ago

428 views

46:23

Churn Prediction Using Artificial Intelligence | The CS Mentor Meet Up

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Shared 2 years ago

188 views

29:59

Scaling CS From Zero To $100 Million | The CS Mentor Meet-Up

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Shared 2 years ago

172 views

54:51

How To Navigate CS During Business Growth | The CS Mentor Meet-Up

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Shared 2 years ago

158 views

42:19

Customer Success Blunders That Can Ruin Your Startup ft. Irit Eizips

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Shared 2 years ago

299 views

40:32

The Art of Building an Online Presence in Customer Success w/ Ashna Patel

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Shared 2 years ago

429 views

2:43

Scale Tale - The Customer Success Meet Up Event | 22nd July 2023 | Bangalore

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Shared 2 years ago

127 views

0:55

Scale Tale - The Customer Success Meet Up - Teaser | 22nd July | Bangalore

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Shared 2 years ago

17 views

36:00

Customer Journey Mapping 101 ft. Mike Sasaki

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Shared 2 years ago

191 views

59:37

CS Tool Creators Vs Users - Panel Discussion | Scale Tale Event

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Shared 2 years ago

106 views

21:04

Unmasking Customer Health w/ Manasij Ganguli (CEO, ZapScale) | Scale Tale Event

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Shared 2 years ago

83 views

38:59

The Perfect Guide To Customer Success Metrics For Startups ft. Donna Weber

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Shared 2 years ago

201 views

1:12:38

Set-Up Your Customer Health in 30 minutes | ZapScale Webinar

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Shared 2 years ago

110 views

21:55

Keynote Discussion w/ Sreedhar Peddineni (CEO, GTM Buddy | Ex-Founder, Gainsight) | Scale Tale Event

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Shared 2 years ago

196 views

3:19

The CS Mentor Meet Up - Presented by ZapScale | 17th June | Bengaluru

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Shared 2 years ago

88 views

29:23

How To Master Customer Success To Go From $0 To $ 1 Million ft. Jarvis Harris

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Shared 2 years ago

178 views

37:05

Customer Success Strategies for Early Stage Startup Growth ft. Angela Guedes

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Shared 2 years ago

145 views

38:44

An Expert's Guide To SaaS Customer Onboarding ft. Clay Telfer

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Shared 2 years ago

211 views

1:18:35

ZapScale Webinar - Scaling High Touch Customer Experiences

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Shared 2 years ago

196 views

57:17

The Rise of AI in Customer Success - Lincoln Murphy X Ankit Aggarwal

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Shared 2 years ago

106 views

0:24

Get AI-Driven Accurate Churn Prediction With ZapScale

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Shared 2 years ago

75 views

0:22

Automate Customer Tasks and Engagements - Switch to ZapScale

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Shared 2 years ago

132 views